Pros: Some group lunches, decent hours, good work/life balance
Cons: Strange culture, neutered management, backwards customer service policy
Sears was OK to work for. I was technically part-time, but pushed about 33-36 hours a week working at minimum wage doing customer service. The largest benefit was that I had a manageable work/life balance, and the work was stead for a time.
The bad parts were that management was effectively neutered by policy. They were completely held back in terms of prompt and meaningful customer service (i.e. parts ordering, faulty appliances and their associated warranty, willingness to adapt to change). Likewise, they had a strange emphasis on a corporate culture that basically worked like an Ayn Rand fan-fic: stores were pitted against each other and competitiveness established available working hours, workplace mantras were hammered into you in order to develop some weird sense of spirit.
Plain and simple, they provide a good place to work while you look for other places to work.