Sales Associate (Former Employee) – San Mateo, CA – 16 May 2013
At Sears it was all about hard work. Being in a commission based atmosphere it was almost dog eat dog and that at times was tough. For a year and a half I was always at the top of sales in my department and I was able to keep up by learning about all the new items we had in stock.
Good hours, great managers, positive work environment
Customer Service Desk Associate (Former Employee) – Cobourg, ON – 29 April 2017
I loved working at Sears, the managers and coworkers all treated each other like friends, it was such a pleasant place to work. The hours were great and the manager who did the scheduling even went out of her way to make sure I had less shifts prior and during my high school exam time. The job itself was also a good learning experience since it taught me how to use a manual register and type in sale codes and other functions for customer assistance.
Everything besides the fact that the Cobourg location closed
Office Manager (Former Employee) – Kingston, ON – 28 April 2017
lots of customer service , booking calls , scheduling employees , scheduling customers , dealing with customer complaints , hardest part of job was dealing with certain customers , but enjoyed working out a resolution to make a happy customer
Cashier/Customer Service (Former Employee) – Etobicoke, ON – 28 April 2017
My job title was I was a sales associate at Sears. Basically, my primary duties was to find the right product for the customer, something that would match up them, whether it being fit into their budget or if they got to wash a lot of clothes for a big family, things like that, so basically kind of getting to know the customer. A typical work day would be obviously come in, clock in, wait around until about prime time, which would be, if it was the morning, 12 to 1, or if it was an afternoon, around 5 and 6 after everyone gets off work, and basically get stormed by a lot of customers, helping them out, and then basically it dies back down again.
Cashier (Former Employee) – Ottawa, ON – 27 April 2017
I enjoyed working at Sears. It was my first work experience in Canada and I got the chance to learn a lot and improve my skills effectively. The work atmosphere was a pleasant though strict one; concerning disciplines.
Customer Service Representative (Former Employee) – Regina, SK – 27 April 2017
I didn't like working there. the customers always complained about the sizes and how they got smaller. I ended up doing the work for others when clothes needed to be folded. Employees consisted of people from India so they were not nice people to work with
FRAGRANCE ADVISER (Former Employee) – Etobicoke, ON – 27 April 2017
Having come from retail stores that didn't post sales Sears was a refreshing change of pace with their print out of sales and occasional employee reviews. This helped with setting goals for sales and personal improvement. As well their introductory store training was definitely a step up from most retail companies.
Part time (Former Employee) – St. John's, NL – 25 April 2017
Sears is a well-established employer with good benefits and training for their employees. Although I am sure my experience cannot speak for all outlets, the staff I worked with were friendly and helpful.
Full Line Sales Manager A and A (Current Employee) – Sarnia, ON – 25 April 2017
A typical days work is fun- customer service if you are in it for that is very satisfying -adapting to new practices verses old practices have been challenging to get previous staff to comply but once its accomplished its good
Sales Associate (Former Employee) – Mississauga, ON – 24 April 2017
Three day shift periods and extremely overwhelming is someone does not show up on time for their shift. Could not leave until they did. Did not really learn anything because I was seasonal and treated me as such. Workplace culture was cold and not really cultured. Everyone did their job and stayed to themselves most of the day.
Enjoyable enough place to work but very inconsistent
Sales Floor Associate (Current Employee) – St. Catharines, ON – 22 April 2017
This job has been been fun for the last three years, but since the company has been having issues financially, they have been making a lot of changes very fast and everything is very inconsistent. There is not a lot of direction and associates are asked to things that they have either no idea how to do or are unrelated to their position. I love being a team player, but Sears tends to cross the line in that respect.
Brand Ambassador (Former Employee) – Guelph, ON – 19 April 2017
One week I would get 8 hours, the next I would get 20. It would vary like that. Also minimal job stability. Their policy is "always hiring always firing." Good if you want to get a job quick, not good if you want to keep that job.
Major Appliances Sales Representative (Current Employee) – Kingston, ON – 18 April 2017
During my interview I was told that I had the potential to be making 18$ an hour. Because of the poor commission rates I am making 12 dollars (base pay) with no commission because the commission goes towards paying off your hourly wage. On a 4700 dollar sale I made with no adjustments or exceptions for the customer I made under 200 dollars.
Some of the staff are fun to work with
Long periods, sometimes days without making any sales due to lack of customers
Sales representative (Former Employee) – Kenora, ON – 17 April 2017
Great atmosphere for dealing with customers, and a fantastic learning environment. At times, physical labour intensive, which was great for me. I enjoyed this job, and the employees I worked with, and the owners I worked for.