Customer service (Former Employee) – Richmond, BC – 28 March 2017
Everyone i worked with was a amazing group of people. Super kind and made the atmosphere very friendly. When first starting off the company made a very great training system. Probably the best training I've got especially just starting in retail.
A long time Famous National Brand Company that has been known for generations.
General Manager (Former Employee) – Calgary – 27 March 2017
A great Company that could have been saved. It's too late for the company as time kept changing and they stood still. A place that does not promote "sense of ownership" and nobody seems to have the authority to make a decision. Every question or decision is referred to the level above, which is then referred again above them, and so forth until it's lost in translation.
It's the right place if you fit in and think its for you.
If the Senior Leadership had thought about the company rather than their pockets, a great name could have been saved
Packing Handlers (Former Employee) – Belleville, ON – 27 March 2017
hard working in a team show up on time i work well with others im open to full time or part time days or after noons or nights i perfer my pay 11.40 i perfer to work in a team or by my self is ok to i like packing stocking
General Manager (Former Employee) – Winnipeg, MB – 24 March 2017
I have always been a people person and having the privilege of working in Retail has allowed me to do that successfully. As a General Manager I have been able to help my team succeed on many different levels which included sales increases as well as producing million dollar sellers.
Clerical duties (Former Employee) – Belleville, ON – 22 March 2017
Sears was a great place to work at when I first started. But, over the years the company started taking away employee incentives, and everyone's moral lowered. I truly enjoyed my time at Sears, but it was time for change.
Corporate Delivery Assistant- Problem Solver (Former Employee) – Belleville, ON – 20 March 2017
calls into call centre as complaints on delivery service from coast to coast. Most who complained were right in doing so, but some were not, good for developing a thick skin with verbal abusive language and impossible demands from customers on a daily, minute by minute basis. We had the authority to compensate problems.
Overall a great learning ladder in customer service
Sales Representative (Former Employee) – Ottawa, ON – 20 March 2017
Sears gave me a great opportunity to learn about different products and merchandise therefore this enabled me to help clientele with their specific needs. Throughout my years with Sears Home Services, I was able to learn immensely through the decorator, and everything there was to know about custom window coverings. Attending outside conventions with our vendors was interesting as well. I will always be grateful for my learning tools I gained through this company.
I have worked with Sears with over 15 years broken service.
Appliance Sales Representative (Former Employee) – Calgary, AB – 18 March 2017
I have a long history with this retailer. I think they used to be the premier place to learn sales techniques and get comprehensive job training. I miss the friends I made with this corporation. Sadly I think they struggle with this modern economy and have let quality slip and training is now almost non-existent!
Cashier/Customer Service (Current Employee) – Surrey, BC – 15 March 2017
sears is a good place to work for but if we take a look at the salary then it is minimum, even with the experience we don't get a raise. And sometimes what i think that there is nothing which we can learn new or exciting.
work seasonal over Christmas, enjoyed it very much. A good company to work for. Good pay, the management was vert supportive, I liked helping customers on the floor, with helping them fine want they needed. just making the customers happy with the best service I could givr
Receptionist (Former Employee) – Red Deer, AB – 13 March 2017
It was fun but didn't long. Learned to answer phones make appointments.Set up filing system. Make sales, worked only on a part- time basis because that was all they had and jobs were hard to find at that time. the most enjoyable aspect of this was the staff was really easy to get along with.
Planning (Current Employee) – Toronto, ON – 12 March 2017
The company is poor on retaining good talents, high turn over from the management team to all levels. Poor system, hard to find useful information. People here often focused on what the manager asked for instead of what really important.
Sales Associate (Former Employee) – Calgary, AB – 10 March 2017
When I started working with Sears 8 years before Things was very smooth and positive. All of sudden changes start happening to improve the finance and sale of company, but failing every time. Finally company started to closing the retail stores and one of them was mine.