Sears Employer Reviews

This is a retailer, that has been a around a long time, out lasting, Simpsons, Eaton's and now Zellers. As a commission only sales rep.' they do not offer a lot of benefits or opportunities, unlike what I was pitched on, during the interview. They are more of a sign that retail is near the end of it's rope, and there are massive consolidations coming. – more... I knew the pay was not going to great, but I was disappointed by the lack of opportunity to move in the company. – less

get returns done for the techs arround 6) techs
unpack pallots of receiving
put stock away and customer parts away
fill tech part for the next days work

Sears is a great place to work. I learned how to broaden my skills of customer service skills. A typical day at work was clock in , count in the tills, and then open doors for customers and ring them in.

Job is easy but absolutely no trust from management. Sometimes very unfriendly, random behavior from upper management.

Managers were always understanding when you needed time off to deal with personal matters.
The hardest part of the job was maintaining a pleasant attitude with frustrated customers, by taking time to actually listen and put yourself in their shoes lessened their frustration and makes for a happy customer(this is the most enjoyable part of the job)
I – more... learned to treat people the way I would like to be treated.
A day at work started an hour before opening with coffee and cribbage games with co-workers, then the day starts with answering the phones, dealing with service calls in the shop and on site, pulling parts for the technicians, selling parts to customers and closing the fast paced day feeling good about what we, as a team accomplished.
My co-workers were like family to me. – less

A typical day at Sears would be making sure all clothing in the fitting rooms is put away, the floor is clean, clothing racks are organized and that every customer is served. At Sears I learned about different brands of cothing, I learned how to assist customers to find what they're looking for, I aso learned to be a cashier. My co-workers were truly – more... amazing, very easy to get a long with and always eager to help, The hardest part of the job was when the store was super busy or had big sales it was hard to manage customers and clean up. The most enjoyable part of the job was definitely the other employees. – less

I enjoyed being part of the management team, they work well together.

Customers were challenging to deal with as each presented a different problem to fix. Management was not as accessible as I thought.

Usually open the cash registers, making sure that the work stations are clean and tidy.
Quickly making sure all selling information, current flyers and sale signs are displayed.

Great co workers, team effort and co workers treat you as part of family

Customers are the greatest part of the job, as you treat them as you would like to be treated. Many – more... times you can learn from your customers just by listening to their knowledge and their ideas/ – less

My manager was great, she would give me breaks when I needed them and be understanding of time off when I needed it. The workplace however was very depressing with country music and other depressing songs being played on the radio constantly and depressing workmates and customers. Sears also does not value the quality of their product more than they – more... value the price it sells for. – less

I like the job itself. I don't mind the long hours, but I do mind how the employees are treated, over-worked for very little reward.

I learned a lot of new systems, the planning side of the job, the buying side of the job, many vendor related relationships, etc.

Good atmosphere! Met great people in the business. I loved managing easy going ladies! Co workers were drama free, and peaceful. hardest part was I felt as if I was doing alot of work for little pay.

This company cares very little about its employees, The only thing they give a rats behind about is $$$$$$$. And to be honest, they are becoming very poor at making it. Management was useless, HR was useless, and that's all i got to say

I worked a lot of customer service, however the training at Sears was unbelievable. There was too much information that was jam packed into very little time. By the time you were done training you forgot most of the steps into doing things.

Then when you were working and your manager wasn't always there, and not even your other co-workers knew how – more... to help you with things on cash. It was very disturbing! – less

I worked as a marketing analyst and I learn and grow in a professional and personal field.

work with great people, open communication with team leads and management.

I was hired at the end of August of 2013 and was skeptical because it was my first time working in retail clothing. It has been an excellent experience and gave me insight into the retail clothing world and a sneak peak into the major appliances retail world.

The Sears location I am employed at has a great team of employees and managers. Everyone is – more... really nice and helpful and very encouraging. They are great with praise and they don't let any small successes go unnoticed. They work hard at making their employees feel valuable and important.

There were very few negatives about working at Sears. The only reasons I need to leave Sears are due to the pay and poor inconsistent hours which is normal for retail, and my location worked very hard to give me as many hours as they could and be as consistent as they could. If I could raise my son on 30 hours at minimum wage I would have stayed and hoped for the possibility of advancement. – less

Review and listen to calls for a team of 15 inbound call associates

Sears gave me an opportunity to be a new manager and try out all of the new things that I had learned at school. With a staff of 50 in various departments we kept up to date with product knowledge classes and continually flexing our product mix. At that time the department managers would do a line by line analysis of each product to ensure we had the – more... right product on the floor.
It was also fun teaching new staff how to advance their careers through Sears superior learning culture. – less

Handling day to day sales of appliances, successful store for area and store size.