Sears NationwideSears Canada Inc. offers Canadian consumers a diverse array of shopping options, with department and specialty stores, Canada’s most extensive general merchandise catalogue, a comprehensive website, and a broad range of home-related services.
With annual revenues of over $5 billion, Sears and its 30,000 associates are committed to satisfying customers by providing products and services of superior value through personal shopping, catalogue and internet ordering.The Sears catalogue, issued to more than 3 million households, reaches Canadian from the country’s largest urban centres to the smallest rural and northern communities. 24-hour, bilingual service is offered from two call centres located in Belleville, Ontario, and Montreal. Sears is supported by over 1,800 merchandise pick-up locations most of which are operated by independent owners known as Sears Catalogue Agents. Sears offers online shopping at www.sears.ca, which includes company information, and an extensive array of services and products.122 department stores across the country offer a broad range of merchandise from apparel and home fashions to appliances. 48 free-standing Sears Home stores offer one of Canada's broadest assortments specializing in home furnishings, major appliances and home electronics. 11 Outlet stores sell surplus merchandise and 20 Floor Covering Centres and 4 Appliances and Mattresses stores offer a focused assortment of products and services. 268 locally-owned Hometown Stores in smaller communities offer major appliances, home electronics, lawn and garden and some also display home furnishings.
Central administration is located in the Sears Canada Head Office at 290 Yonge Street, Suite 700 in Toronto. Buying for the Company is centralized in the Head Office.Through a strategic alliance with J.P. Morgan Chase Bank, N.A., Sears Customers can enjoy the benefits of purchasing items on credit through the Sears Card or Sears MasterCard. Sears Club, the loyalty program for both cards, has over 9 million members and is free to join. It is one of the most rewarding store loyalty program in the world.Sears supports many worthwhile charitable programs through its “Sears In Your Community” initiative. The Company focuses its fundraising efforts on after-school programs such as Boys & Girls Clubs, and on the fight against childhood cancer, raising funds for pediatric oncology in children’s hospitals and, in Quebec, for Opération Enfant Soleil. – less