Seaboard Transportation Group - Wiebe Transport - Grande Prairie, AB

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Dispatcher, Propane and Dry Bulk Operations
Seaboard Transport Group
Division: Wiebe Transport
Location: Grande Prairie, AB

The dispatcher will provide dependable, accurate, timely and courteous service to both internal and external customers. He/she will work in a highly collaborative team environment. The dispatcher will ensure that all observed operational activity is being conducted in a safe, reliable and professional manner, and where exposed; being actively involved in the preventive measures relative to any type of incident or loss.

Duties and Responsibilities:

  • Receive and log customer orders
  • Schedule loads based on safety, customer service, and load efficiency from the customer information received
  • Ensuring optimal truck and trailer utilization
  • Create, communicate, schedule, and maintain driver schedules
  • Communicate dispatch to drivers (including shift plans, site information and truck and trailer information.)
  • Confirm loads have been delivered
  • Record all safety and service incidents to management
  • Answer incoming calls, handle general inquiries, and forward calls to the appropriate destination
  • Handle after hour calls via pager or cell phone
  • Record customer orders, messages and requests - forward to appropriate areas
  • Record deliveries in the format as required by the customer
  • Ensure drivers are performing responsibilities in a safe, reliable and professional manner
  • Other duties as required

Job Requirements:

  • Excellent communication skills - Verbal and written
  • Previous experience in a dispatch position is preferred
  • Strong computer, organizational and analytical skills
  • Proven ability to deal productively and professionally with internal and external customers
  • Ability to multi-task and prioritize in a fast-paced environment
  • Impeccable organizational skills
  • Strong interpersonal skills required
  • High level of motivation and energy

To apply, please submit your resume to Kim Trotchie through this employment ad or via fax at 1-403-724-9351

We are committed to employment equity and welcomes applications from women, visible minorities, aboriginal people and persons with disabilities.