Positive Work Environment
Customer Service Representative (Former Employee) – Thornhill, ON – 19 September 2016
A very well organized branch, with a positive working environment. Strong knit group of employees, that rely on teamwork and communication in order to achieve the best results. Communicated with customers on daily basis, facilitating my interpersonal skills. Presented customized banking advice based on client’s preferences through product knowledge and situational intuition. Dealing with uneasy foreign customers was challenging at times, but understanding body language and providing excellent service was an important tactic to resolve communication problems. I thoroughly enjoyed interacting with customer on a daily basis, and providing them with the beneficial banking advice they were seeking.