Scotiabank Employee Reviews

Found 1,212 reviews matching the search
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Getting down to basics
Security Officer (Former Employee) –  Toronto, ON10 May 2017
They were trimming down their operations to concentrate on banking.
As a consequence a lot of good people left instead of transferring somewhere else internally....
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Good place to work
Sr. Operations Officer, Help Desk (Current Employee) –  Mississauga, ON10 May 2017
Scotiabank provides lots of opportunity for advancement if you are willing to relocate to where the jobs are. Processes and positions are constantly changing to keep up with the changing market needs.
Pros
job security
Cons
never enough training
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good
Project Control Officer (Former Employee) –  Toronto, ON9 May 2017
Project portfolio Management and Reporting Data Analytics and Resource Management
Critical Problem Solving & Analysis Financial Tracking – Change Management
Process Improvement/Reengineering Six Sigma Green Belt capabilities and experience
Project Management & Development Life Cycle Leadership & Cross Functional Team Building
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Good place to work at
Senior Business Systems Analyst (Contract) (Current Employee) –  Toronto, ON9 May 2017
Colleagues are nice to work with and friendly. The work and life can be very balanced and it depends on the individual. Overall, the culture is quite good.
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Always Different
Operations Officer, Logistics (Current Employee) –  Toronto, ON8 May 2017
The work day would never be different. Some days would be really buys and some days would be dead. All the employees here and really nice and easy to talk to. The work is not difficult, but can be overwhelming at times.
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Productive,friendly workplace
Student Intern (Current Employee) –  Toronto, ON6 May 2017
friendly workplace, give room for advancement of career, encourage team work, provide an international view of decision making, encourage work-life balance.
Pros
friendly workplace
Cons
work can be demanding sometimes
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A bit behind the times
Programmer Analyst (Current Employee) –  Scarborough, ON4 May 2017
Scotiabank is a good place to work all around, although the pay is not the highest it is still good and the work life balance is great. the management is ok.
Pros
work life, low stress
Cons
slow management, less work security, lower pay
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its ok
Bilingual retail banking officer (Former Employee) –  Scarborough, ON4 May 2017
the people are great, the management is helpful but the money is not enough. There is no room to advance as there is so much compitition and so few openings
Pros
people, culture
Cons
money
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Unethical sales pushing while lying to the public...
Financial Advisor (Current Employee) –  St. Catharines, ON4 May 2017
This bank is raw evil. They say they don't push products, and that they put customers first. Then there's a staff meeting about pushing products (insurance on EVERYTHING, even $500 student visas, because it's great money for the bank)... or about RCR, a "relationship capture rate"... which is essentially a measurement of the number of products sold per meeting. We, as employees, were expected to achieve an RCR of 3.0 - meaning, three products per meeting, whether they needed them or not. Yeah, and I'm an "Advisor", not a "salesperson".
Pros
Benefits
Cons
Evil
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Productive and fun place to work
Customer Service Representative (Former Employee) –  Calgary, AB3 May 2017
The good things
Excellent environment and good bunch of people to work with.
Understand family values

The challenges

Getting by on a very low contract salary.
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Great Company
Senior Manager (Current Employee) –  Toronto, ON3 May 2017
Scotiabank is a large Bank with many opportunities to choose from. Once you're in, the Bank promotes personal advancement and lateral moves. Essentially its perfect if you ever get board of your department.

The culture is pretty standard for a Bank, nothing too exciting, however the people are kind and respectful.

Although Scotiabank is known for paying less than the other Big Banks, the compensation package as a whole is pretty good.
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Working at the Scotia Bank call center
Customer Service Representative (Former Employee) –  Calgary, AB2 May 2017
Get to the computer sign in and be ready for incoming calls
Grow the business by adding on new credit cards, lines of credit
Opening new accounts and answering client questions in regards to their personal banking and investment needs
Pros
Monday to Friday so the weekends worked well to create life balance
Cons
sourced out jobs to another country there by losing my job
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Good work environment for a sales job
Financial Advisor (Current Employee) –  Vancouver, BC2 May 2017
The work environment is quite friendly and very accommodating. A consistent workplace culture found throughout the several branches I've worked for. This job, however, is heavy on the sales. This is not the fault of the bank, it is simply where the industry has been heading. The pay could be higher considering the workload and the added stress of the job. A higher pay may provide greater incentive to stay.
Pros
Stable hours, good culture, steady pay, good benefits
Cons
Heavy sales, a lot of rejection
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Unknowlegable Mgt but great people to work with
Customer Service Representative/Administrator (Current Employee) –  Prince George, BC1 May 2017
I have been with scotia for 22 months. I love most of the people I work with but mgt has changed a lot of things in the effort to cut down on spending, making the branches having to work more with not that great of pay, and the benefits aren't that great either.
Pros
no annual fees for some credit cards
Cons
long hours
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Rewarding experience, customer service focused, great work culture.
Customer Service Officer (Former Employee) –  Cornwall, ON29 April 2017
This has been a great employment opportunity. Coworkers are always willing to help each other. Challenging targets to reach, but a high sense of achievement at the end of the day.
Pros
Great work environment, good work culture, good salary, available overtime.
Cons
High expectations, working holidays, applying for vacation time.
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Working with friendly people
Customer Service Supervisor (Current Employee) –  Calgary, AB28 April 2017
Working at Scotiabank, has been great. I have been able to work with people who have helped me grow as a person and with the company. I have advanced in 10+ years. I have met wonderful people both on the front line and in sales.

I have worked with wonderful managers who have also helped me understand what it is to coach a person being a supervisor to being just a plain teller.

On a basic day, customers come in and are welcomed warmly and doing basic to in depth transactions. I will listen to every customer's request and ensure that it is done to the best of my abilities, if not ensure that it is escalated to the right department.

I have found the most enjoyable part of working with Scotiabank is working with wonderful people.
Pros
Great customers and employees
Cons
Long hours and minimal pay for the job
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Overall Satisfied
Senior Business Analyst (Current Employee) –  Scotia Bank28 April 2017
A satisfactory job and good management.
A good place to work. People with high energy.
Collaborative teams. Win Win Culture. Exposure to Latest Technologies.
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hard work will not get you where you want to be
Sr Personal Banking Officer (Former Employee) –  Sudbury, ON27 April 2017
some people have great experiences working there but some people find it hard when goals are not reduced but expectation to train other individuals take up your time. management is not helpful at all with this.
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ok
Customer Service Advisor/Administrator (Former Employee) –  Canada27 April 2017
ok ok ok ok ok ok ok ok not too bad but irrelevant as this was a position abroad many years ago but all good and not a bad place to work. no problems
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Not a pleasant work environment
Customer Relations Representative (Current Employee) –  Toronto, ON26 April 2017
The bank is going through restructure and therefore there is minimal job security. The management is unpleasant since they have high and unrealistic expectations when it comes to goal achievement.
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Overall rating

4.1
Based on 2,116 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
3.6
Job Security/Advancement
3.6
Management
3.7
Culture
3.9