Customer Representative (Former Employee) – Ottawa, ON – 19 October 2017
Very good environment to work in, i liked working with the people there, very friendly. The management team however is not very well organized and can take different opinions based on word or mouth....
Customer Service Representative (Former Employee) – Ontario – 15 October 2017
An Excellente place to learn about Customer Service. Flexible hours. Coworkers are amicable. open door management culture. The hardest part of the job is that we are not compensated fairly for what we do. The most enjoyable part is to work with regular a new clients. Every day is different.
friendly and knowledgeable coworkers
short staff, low wages, lack of training and coaching
Real Time Analyst - Manager Support Centre (Former Employee) – Scarborough, ON – 13 October 2017
Current management is a disaster. Way too many inconsistencies, and useless reports. Better to have an understanding of whats happening on the contact centre, so you get a good idea of what actually matters.
Customer Service Officer (Former Employee) – Calgary, AB – 12 October 2017
Working with Scotiabank was never an easy task, their systems were archaic but simple to use which caused issues accomplishing the sales goals they required. The management at Scotiabank seemed to care little for their staff unless you get them upset, and the payment you received was WELL under what you should have been making for the same job somewhere else.
Lending Services Officer (Former Employee) – Toronto, ON – 12 October 2017
Supporting Lending services portfolio for the Ontario Region Agriculture Banking, reviewing daily overdrafts, Deliquencies , preparing Temporary Overrun request, funding, Doc Preparation, Daily conference calls with the field
Customer Service Representative (Current Employee) – Cambridge, ON – 10 October 2017
Assisting clients daily with their everyday transactional needs. Most enjoyable part of the job would have to be filing, making labels for files, inputting data into the system, and so much more. Very friendly people and great workplace atmosphere. Very professional and you get to learn lots of new things frequently.
Small Business Manager (Current Employee) – Toronto, ON – 8 October 2017
Excellent staff to bond with, we all share the same uncertainty of our jobs. Its sad that HO knowingly kept for years, long term demoralizing managers simply because of their sonority. Most had zero education regarding staff management, and developed attitudes towards anyone new, that may pose a threat to them. Happily , HO has seen the light due to completion, has interviewed all staff across Canada, with their preverbal promise there will be no reprisal. They have totally purged all uneducated aggressive demoralizing managers of late. Who knows is next!
Long term managers with no education holding onto old school demorizing attitudes.
Financial Advisor (Former Employee) – NB – 6 October 2017
Standard work hours, but not easily flexible for appointments or family responsibilities. Although they have programs in place for employees, its very hard in smaller branches to have these approved due to limited employees in branch.