Great place to work but not enough room to advance and I need a change
My current role is document specialist (Current Employee), Calgary, AB – May 8, 2014
Pros: free gym, great co-workers, good salary
Cons: management, little room for advancement
I have obtained a wealth of knowledge as it pertains to banking and communication. I have become a great leader and coach and have been a mentor with great success. My co-workers have been amazing and – more... management is decent but unfortunately, a large percentage of the management team is afraid of change and it holds the bank and its people back. I love learning and all kinds of challenges and dealing with people. – less
Customer Service Representative (Current Employee), Brooklin< ON – October 9, 2015
Pros: Interacting with customers
Cons: Lack of hours
Fast paced environment, dealing with customers day to day banking transactions. Being confident in decision making when dealing with non branch customers. Knowing your daily customers well and getting used to their daily banking routine. Great co-workers and I have gained excellent customer service skills working for Scotiabank.
SENIOR FINANCIAL ADVISOR (Former Employee), Surrey, BC – October 2, 2015
Pros: great working hours
Cons: short deadlines
Great hours to work, great environment, fast paced. Great co workers and astonishing resources available to get your particular job done. You need to have patience and able to deal with certain types of clients.
Manager personal Banking (Current Employee), Hazeldean, Kanata, Ontario – September 28, 2015
Pros: Working in a team
Cons: Still using windows XP
Fun work place with supportive management. Not all about the numbers but how you personally grow and develop. Decent amount of red tape and politics, but this is expected of a big company. The most enjoyable part of the job was working alongside my colleagues and learning from them. The office started to get crowded as the company grew.
Client Portfolio Analyst (Current Employee), Toronto,On – September 24, 2015
Great Company to work for, with a diverse and talented employee base. The bank provides great opportunity to learn from different business lines and improve your skills. Excellent customer service experience and analytical skills gained by working here.
Customer Service Representative (Former Employee), St.Thomas Ontario – September 18, 2015
Pros: Great people and environment
Cons: not enough work
I was a customer service representative, my duty was being on the frontline as a teller cashing and depositing cheques, transfers, wire transfers, western union transfers, faxing, booking appointments, – more... and completing calls for our sales staff etc... I enjoyed working with all of my co-workers and we had a lot of fun as well in my time working there.. The hardest part of the job wasn't the job itself, I really enjoyed it. There just wasn't enough hours. – less
Bilingual Bank Specialist representative (Former Employee), Halifax, NS – September 17, 2015
Pros: Great atmosphere, constant changes, helping customers and business is acknowledged
Cons: short lunches, difficult to see the end result of processing benefits
Typical day at work is to arrive on time for your work schedule. Review emails and respond time sensitively and by prioritize accordingly. Create/action/review/close cases build daily. Answer incoming – more... calls from customer, listen and resolve with professionalism. look for new innovative ways to help the business and present to management as procedure requires. Follow rules and procedures according to business requirement. Time management and prioritize work and separate socializing time and work time and using it effectively are a few of the things I've learned through years and having a sense to better myself. I am very personable hence hardly have conflict with co-workers and teamwork is one of my biggest strength. Hardest part of the job is leaving things unfinished for the next day, I like to have things done or resolve within moments, so I can also say that patience has been build up for me as well in a sense. The most enjoyable part of the job is when the day is over, through no personal gain, realized that I have help so many today and being acknowledged by the business for it. – less
CSO (Current Employee), Halifax – September 11, 2015
Cons: zero flexibility with scheduling
The job is not easy, it use to be a lot more rewarding/ you were recognized for good work, this has dwindled over the years. They are extremely tough on you to get your goals and for those excelling, does not reflect in pay.
Banking Officer (Former Employee), Bathurst and Dundas – September 10, 2015
I would have to say that it is a great team of people to work with, however if you are looking for long term growth and salary increase, definitely not a place to be. They are extremely stingy, even though the bank makes big bucks.
Manager Customer Service (Current Employee), Surrey, BC – September 9, 2015
Scotiabank is an amazing place to work. I truly enjoy interacting with staff and customers and I thrive in a results-focused environment..... Happy staff, happy customers .... great results. I believe in working "smart".
Great environment to build confidence in customer service
Customer Representative (Current Employee), Ottawa – September 8, 2015
This job allowed me to improve in being able to talk to customers and help them with their banking needs. I had really good colleagues that made the day go by easier and always willing to help when in need.
Financial Advisor (Former Employee), Toronto, ON – August 20, 2015
Pros: Life will no longer seem like it goes by too fast
Cons: Management, long hours, salary, expectations, not appreciated, everything you can think of that would make a job suck
Horrible leadership. Unrealistic expectations and targets. Long hours. Salary is so abysmal that the cleaners (who were contracted from another company) got paid more per hour than I did. After a record-breaking – more... year in profits, management responded by drastically cutting our benefits. Everybody is stressed out all the time, it's not uncommon at all see your fellow coworkers break down into tears or take stress leaves. If anybody is thinking of working for this company, avoid it all costs. Being homeless would probably still be a better lifestyle than being a Scotiabank employee. – less
Customer Service Representative (Former Employee), Montréal, QC – August 18, 2015
Pros: Mostly nice people to work with.
Cons: Salary and risks of hold ups
Very productive as a senior I was always busy. At times too much red tape however in Banking that's usually expected. My favorite part of my job was the research I was asked to conduct when there were issues in customer accounts.