You are expected to devote your life to this company
Operations Manager (Former Employee) – Edmonton, AB – 3 January 2017
Work life balance means nothing to this company. You are literally expected to work 24/7 and get paid a measly salary. On paper, it looks like you are working a Mon-Fri 9-5 job. But in reality, you are expected to work overtime and go in early to finish work, go in to client's site during evenings/nights and weekends whenever issues arises, and literally be on-call 24/7. You do not get banked hours or extra pay for all the extra hours worked with their pathetic excuse that you are a salary worker. You are also expected to use your personal vehicle for site visits and with the pathetic vehicle allowance they provide barely even cover the cost of fuel, let alone the other expenses incurred including maintenance, insurance, wear and tear, and car payment.
Training is great and being able to apply it on a daily basis to assure customer satisfaction
Operations Manager (Current Employee) – Saskatchewan – 23 July 2014
Everyday is a challenge on various situations. It is on how I deal and handle those challenges that becomes a motivation. Keeping a tight and firm schedule, processing and implementing skills to provide quality work.
Not being able to acknowledge that learning is an everyday process and not being able to apply what you've learned is the hardest part of the job. You need to have an open mind and a positive attitude always.
Being able to address, satisfy and come through with the clients needs and wants is enjoyable but being able to have your team complete those things and learn those things for customer satisfaction is more enjoyable.
Lead-hand/supervisor (Former Employee) – Edmonton, AB – 21 November 2013
-Day at work was always very busy. -How effective working as a team got important emergencies done. -I got along with the co-workers because I understood more on a workers level than me being their boss. -A lot running (fast running) all the time around the building -Always had a great time with friends that worked with me including bosses.
West Edmonton Mall - Janitor (Former Employee) – Edmonton,AB – 3 October 2012
somewhat repetitive but also challenging, learned how to operate all equipment and maintain floors, management was easy to get along with and understanding,nice people to work with,the hardest was part was dealing with the bar patrons as it was night shift, I enjoyed it kept us busy so the night didn't drag on