Very interesting company with excellent values but hard to organized as dependent on public donation
Production Supervisor (Current Employee) – Kamloops, BC – 13 August 2013
Arrive check work stations for supplies needed for day of processing. Check emails for updates from head office. Work out how much weight needed to meet quota for day. Poll tills from night before, bid total floats in each till, and in safe. Start floor maintenance to have room for new items that day. Prepare for production start and deliveries of donations. Do floor walk to look for growth opportunities.
Cashier (Former Employee) – Leamington, ON – 14 September 2017
Value Village was one of my first 'grown up jobs'. I was with the company for two years. They not only have great opportunity for employees but they also better the community in more ways then one would think.
not a good place to work, the management needs to be removed and have a fresh start.
Production Worker (Former Employee) – Vernon, BC – 9 September 2017
Horrible place to work, management is awful, and like robots not to upset of the boss.... the place reeks of mold and at times masks were worn. the pricing is ridiculous and the stuff thrown away is unreal. Brand new items thrown in the garbage as they are not allowed to sell them but instead should be offering to shelters etc. sickening the waste out of there. I will never donate there again, i prefer the churches
Front End Cashier/Production worker (Former Employee) – Coquitlam, BC – 8 September 2017
You're better off seeking employment as a cashier at a grocery store where they pay the same but you wont have to cope with the constant stress of rude,( sometimes aggressive- in your face yelling at you) entitled customers who complain and try to bargain with the prices.Management should take this into consideration since the turnover rate for front end employees is very high yet they pay the minimum.
For a company that receives a large portion of their merchandise for free from on site donations, they certainly could afford to pay their employees a decent portion over minimum wage yet they do not. Clearly they don't value their employees. I would not recommend applying here especially if you are just starting out in the work force.
Working in the back for production is hardly any better. You stand all day doing the same thing trying to meet a ridiculous quota while the management tells you to go faster. It feels like a being a robot or working in a first world legalized sweatshop,no AC in a hazardous work environment -being exposed to mold, dust and other unknown potentially harmful toxins. The only thing that made it durable are the wonderful co workers which was just luck.
Sales Associate (Current Employee) – Vaughan, ON – 4 September 2017
I have met some of the nicest people at Value Village, but the company doesn't seem to know where it wants to go. Customers were rude and entitled just because it's second hand, they think they should pay practically nothing for it. It's a business, stop begging for discounts. It became a toxic environment.
Cashier/Jewellery Examiner (Former Employee) – Waterloo, ON – 28 August 2017
not the greatest place to work, the workers like to slack as soon as front end supervisor is out of site, loves to play favorites, depending if you work in the back or front you may or may not get a goof manager
A company you can stand behind, but needs to practice better work allocation within company
Front-End Supervisor (Current Employee) – Vaughan, ON – 23 August 2017
The company has management staff working for similar wages to what minimum wage will be soon, and for work that is far more than expected in general retail. Management for Value Village is basically running an entire warehouse of staff and stock, but for the pay of minimum wage. It's not basic retail, and the pay needs to match it. Otherwise, the company has a great ethic and a message you can get behind. But the pay doesn't make it worth it. Customers too are allowed to get away with anything because, "it's all second-hand", so they belittle staff and haggle as if it's a flea market.
Benefits to full-timers
Too much work for not enough pay, customers are the worst of the worst.
Seasonal employee (Former Employee) – Nanaimo Bc – 22 August 2017
Whilst working at value village (Savers) as a halloween department temporary worker, I experienced excellent kindness from my fellow staff and relatively many customers, you are going to have to deal with some shoplifters but other than that it's an amazing experience.
Salesclerk (Former Employee) – Burlington, ON – 22 August 2017
Customers can be nice, but are often very rude and neurotic, sometimes demanding that prices be reduced as a special just for them. There are a few customers that have to be observed by employees when they enter the store, as they are often caught trying to steal from the store, which takes away the employee's time to get other work finished.
Team Member (Former Employee) – Mississauga, ON – 21 August 2017
fast paced environment with lots of friendly co workers. it was tough work doing the same thing all day but was nice to be able to talk to people while being on the table, and the attitude of everyone else there was enjoyable.
Production Team Member (Former Employee) – Mississauga, ON – 18 August 2017
At Value Village, as an individual, who didn't had the background knowledge of the store and the history at first was pretty tough. As well, it was difficult to remember the ideal model of the store to help make my work better, but as I kept working and working, I have learned to develop new skill traits. Plus, I got to meet great people who helped me along my journey. Overall, it was a great experience working at the store.
Sales Clerk (Current Employee) – Toronto, ON – 14 August 2017
A typical day at Value Village you're either on cash, doing general recovery or in fitting room. we have our regular customers who are very nice you grow to love them then you have the rude ones. Management is awesome, they are very understanding when it comes to booking days off, being sick or when things pop up within the family. They try the best they can to help you out. Hours are very good. The best part of working at Value Village is you meet new people that potentially become your great friends and every moment there is enjoyable. There is not a day i wake up and decide im not going in.. only when im sick.
Cashier/CustomerService (Former Employee) – bloor street – 9 August 2017
my overall experience at value village was great. however it wsas never organized agt my location. i was treated very bad at that place and i did nothing but work very hard. i was very uncomftorble with my supervisor and even though i was there for a year i was treated as if i wasnt. i wasnt recognized for my hard work however new co workers were even the ones on training. when i brought it to head manager the problem wasnt resolved. my co workers were friendly , the hardest part of the job were those busy sale days but we always got through them. customers loved me there.my most enjoyable part was getting compliments from the customer they made my day most of the time.
pizza lunch on sale days
understaff and always being asked to stay longer. rude supervisor and manager