Sasktel Employee Reviews

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Productive, Fun and Caring Work Force
Account Representative (Current Employee) –  North Battleford, SK12 July 2016
SaskTel is a crown company that provides complete support to its employees at all time. HR constantly works to improve process while union also ensures that employees enjoy their tenure at SaskTel.

Good salary, good work life balance, perfect culture at work.
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Fun place to work
Customer Service Sales Rep SaskTel Store (Former Employee) –  Regina, SK26 June 2016
A very fast paced environment. Dealing with all types of customers. Taking bill payments, setting up new services. Selling cell phones.
Pros
Flexibility
Cons
Parking
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Great Opportunity for work
Trunking and switching Tech (Former Employee) –  Regina, SK1 June 2016
Implementation support for business and customer installation on both static and dynamic networks. Managed customer and business accounts.
Pros
Great enviroment
Cons
none
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Productive workplace with very humble and inspiration staff
Clerical Associate (Former Employee) –  La Ronge, SK18 April 2016
Working with SaskTel was one of the best places to work with some of the greatest people. A typical day working as a Clerical was very productive but not overwhelming. They gave me many opportunities including many online courses and job-shadowing.
Pros
Self-management
Cons
Short hours
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excellent place to work!
Trunking and Switching Technician (Former Employee) –  Saskatoon, SK8 April 2016
Warm friendly work atmosphere. People and work is engaging. provide me with a sufficient amount of training to do my job.

Loved it.
Pros
Warm friendly work atmosphere
Cons
Hard to get a job there, Union
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Great place to work and grow!
Manager - Multimedia Communications (Current Employee) –  Regina, SK4 March 2016
SaskTel ranks among the top places I have ever worked. They are dedicated to the best customer experience in the industry.
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Great place to work sometimes stressful
Customer Service Representative (Former Employee) –  Saskatoon, SK8 February 2016
The pay was good but the job was very stressful. The company did have benefits that are better than most companies. The people are great, advancement was difficult as it is a union environment and seniority trumps ability. Expectations of employees are clear and management follows up and aides employees in improvement. I was casual part time which meant I could be scheduled from 0-35 hours per week. It can be difficult to schedule around or have other employment.
Pros
Great benefits
Cons
Demanding work load
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Good benefits good people
Customer Service Representative (Current Employee) –  Regina, SK12 December 2015
It is a good place to work. Benefits are great. Good pay and regular increment. Very friendly staff. People are always willing to help.
Pros
Benefits, Pay, People
Cons
Unionized advancement, Takes too long to get FT
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Also a great place to work with variety.
Manager of Various Departments (Former Employee) –  Moose Jaw, SK10 December 2015
I changed positions almost every two years therefore little time to get bored at what you were doing.
By changing positions every two years you were constantly learning.
Co-workers were usually like minded therefore easy to work with.
The hardest part of the job was leaving to go to the next position.
The most enjoyable part of the job was the friendships.
Pros
Friendships
Cons
Moving to the next position
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Good, my was spend well with the job. Always working. Didn't have a ping pong table.
Customer Service Technician (Former Employee) –  Moose Jaw, SK4 December 2015
Any training required was given. Defensive driving training, confined space training, respiratory fitting, technical phone training, color codes, connections, butt-in phone, diagnostics, ladder training, safety harness, violence on the job training (handled by a former RCMP Officer).

On the job: When ever I called for help or assistance, senior personal responded, help was always a phone call a way! (for technical stuff like hard to run wire issues) anything need was easily gotten.

I was always told I was doing good. That made me feel great.
Pros
Working for a telephone corp.
Cons
Not Being called back to work.
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Great workplace with exceptional customer service
Customer Service (Current Employee) –  Saskatoon, SK30 October 2015
A typical day at work involves multi-tasking every second of the day to make it productive and efficient. Day starts out with logging into 10-15 online applications, then checking emails along side logging in and catching up with any updates with work. During work you are trying to fulfill customers requests, updating accounts, taking arrangements, completing orders, educating the customer and listening to what they want and fitting the customer with the correct needs and wants. Co-workers are great always willing to lend a helping hand and management is always busy under stress of directors and motivating people to meet and exceed quotas. The hardest part of the job was to voice an opinion in a large company in inefficiencies and errors with systems. The most enjoyable part of the job was the family that I had made while working there.
Pros
Great co-workers
Cons
every second is noted
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Excellent work-life balance in an innovative environment
Project Manager - Managed Video Collaboration (Current Employee) –  Regina, SK16 November 2014
From the outside SaskTel employees always look relaxed and not in a rush. This is a direct reflection of the warm and friendly culture at SaskTel. So even though employees have demanding workloads and competing priorities, we all have fun and stay ahead of the game.

The management at SaskTel is very approachable and interested in all employees professional growth.
Pros
Opportunities to acquire new skills
Cons
Multiple buildings
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The best company .
Customer Service Technician (Current Employee) –  Carlyle, SK2 October 2014
Fixing cabling issues in Rural Saskatchewan. You are left alone to do what you do best. Very educational. Everybody should do it once in life. It is very motivating on getting your career goals straighten out. Out side work most of the year. It test your knowledge and skill everyday. Customers are usually very happy to see you when you show up. I recommend this company for most of my friends.
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Best people and work environment I have ever worked in.
Technical Support Representative (Former Employee) –  Regina, SK10 August 2014
Like any call centers calls become routine. The most frustrating part is not being able to make the required changes to solve a problem but having to rely on other departments to do so.

The people, management or otherwise, are great and make work an enjoyable place to be. From my experience management is beyond supportive and honestly caring.

The hardest part of the job is trying to understand what goes through the mind of some of the on site technicians. It is hard to believe sometimes but you do only hear one side (customer) of the story.

Overall WORK HERE and you will not regret it..
Pros
great pay, staff events, good people to work with, full benefits, not sales
Cons
shift work, seniority based promotions, parking downtown
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Good place to gain experience
Senior Clerical Associate (Workforce Management) (Former Employee) –  Regina,Sk26 June 2014
SaskTel was a good place to gain experience, but they don't follow up on what they say they are going to do for you.
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Friendly workspace
Service Technician (Current Employee) –  Regina, SK24 June 2014
Providing help to customers resolving their issues related to wireless , internet access, other emerging internet technologies.
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Technical Support -
CSC - Technical Support (Current Employee) –  Regina, SK21 May 2014
Fun place to work, but it could be extremely busy, such as power outage, cabinet downs, tower down. Works on a computer environment. Co-workers are very helpful specially when you got mental block on a very hard troubleshooting process.
Pros
Holiday is triple time, tons of beneifts
Cons
Extremely busy -
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Good solid place to work
Technical Analyst - Security (Current Employee) –  Regina, Saskatchewan12 February 2014
Not a lot of room to move upwards, and pay/benefits are slightly lower than industry average. A very good place to work however.
Pros
Very good job security.
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Creative workplace , People come with new Ideas and It is learning place for me.
SERVICE TECHNICIAN (Desktop Technical Support) (Current Employee) –  Regina21 December 2013
As Saskatchewan's leading telecommunications company, SaskTel is committed to being at the forefront of environmental sustainability, setting an example for others to follow.
Among the greatest contributions SaskTel can make to Saskatchewan communities is ensuring that our business practices are eco-friendly, and leave the smallest possible environmental footprint in the communities and areas in which we operates.
There are lots of thing that youngster can learn.
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enjoyed the career there
Typist Manual Payroll (Former Employee) –  Regina, SK4 December 2013
enjoyed the different positions I filled there, very satisfying work, resigned eventually to stay home with children.
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Overall rating

4.4
Based on 25 reviews
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Ratings by category

Work/Life Balance
4.5
Salary/Benefits
4.5
Job Security/Advancement
3.9
Management
3.9
Culture
4.2