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648 reviews

Samsung Employer Reviews

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good
Senior Software Engineer (Former Employee), NOIDA, INDIAApril 25, 2014
Pros: free lunch transportation
Cons: no challenging job
My Job was not so challenging. Otherwise Company is very good.
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Awesome job
Samsung Experience Consultant (Current Employee), Bronx, NYApril 24, 2014
Pros: pretty easy job
Cons: did not get enough hours
Mostly dealt with trouble shooting and any software issues with the phones, Tablets, or computers. The management was all over the place.
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Challenging but a good place to learn and develop
Exports Sales Manager (Current Employee), Johannesburg, GPApril 24, 2014
Pros: good bonuses, fuel benefits, get to experience and use latest technology
Cons: long hours
A good place work that provides challenges on a daily basis. Pushes you to your limits in order to perform and brings out traits you never knew you had which could help you in business.

You meet new people and see different places so it broadens the way you think and look at business and the way its done in different countries.
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Worked 4 years here
Senior Firmware Development engineer (Former Employee), Bangalore, KAApril 24, 2014
Pros: good benifits, job security
Cons: no work/ life balance
Good for freshers and good compensation and benefits. But there is no work / life balance.
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too korean
Concealed Damage Specialist (Former Employee), San Diego, CAApril 22, 2014
Work place was too korean. Korean employees would bow to the korean president and they would speak a lot in korean.
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Bokaro
Officer customer service (Former Employee), Bokaro, JHApril 22, 2014
Pros: free lunches
Cons: long hours
a typical day at work
what you learned
management
your co-workers
the hardest part of the job
the most enjoyable part of the job
DO NOT include any personally identifiable information, such as names.
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iQor: unorganized 3rd party company
Technical Support (Former Employee), Dallas, TXApril 21, 2014
Pros: make good friends
Cons: short breaks, hard to manage paid time.
iQor is a 3rd party company through Samsung to handle technical issues for their mobile phones and tablet. Management is unorganized, fairly new and still adjusting to getting things how they want it. That'll be hard considering technology is moving at an outstanding rate. All in all, iQor is a call center environment that has work schedules randomly – more... given out to you after training, in hopes you get lucky to get the schedule you are looking for. – less
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Audio Video and home Apllinecess
Assistant Area Sales Manager (Current Employee), multan PakistanApril 21, 2014
daily monitoring the sales of out lets in the area, providing information for new line up and promotions to boost the sales in the area.
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previous
Lead Samsung Experienced Consultant (Current Employee), Mira Loma, caApril 20, 2014
• Conduct consumer facing activities- demonstrating key features, assist customers with setup of devices and troubleshoot issues
• Conduct product training and knowledge transfer for sales reps
• Responsible for point of sale transactions with consumers
• Establish and maintain business relationships between store personnel, client management, and client – more... in order to effectively execute program objectives
• Maintain and build brand presence at retail through merchandising, display maintenance and some POP and plan-o-gram compliance
• Make a significant impact on sales and improve the customers' buying experience
• May be responsible for the interviewing, hiring and training of a part-time Technology Sales Representatives
• Manage individual performance as well as the possibility a of direct report, against established sales goals onsite
• Demonstrate effective decision-making skills and the ability to reason and take action in resolving problems while exhibiting professional sound judgment
• Complete call reports, paperwork, and on-going personal training in a timely manner, meeting all deadlines
• Manage the scheduling of part time specialists for assigned store if needed
• Complete reports on daily activities – less
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Productive and selling skills and communication
Sales & Marketing Team Leader (Current Employee), Alexandria, VAApril 19, 2014
• Distribution of goods to the traders , Follow Up market inventory and shortage of goods
• Manage the connections technically & setup it for making the display of A/V items & Manage the Advertising materials in stores
• Collecting data and information about the market and its update
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lack of Product Knowldge
Promoter (Former Employee), Nagpur, MHApril 19, 2014
1) not Bad
2) How Sales In Store.
3) Very Poor
4) Good
5) When i dint get my salry in 1 half month.
6) nothing
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A Customer & Results Driven Store
Assistant Manager Retail (Former Employee), Miami Beach, FLApril 17, 2014
Pros: the team i worked
Cons: employee first culture
Making sure the sales floor runs smoothly
-Meet the store's monthly sales targets and handle daily goals
-Recruit and train staff
-Deal with any enquiries and complaints and monitor customer service
-Serve customers as needed
-Put together the rotas and shifts
-Opening/Closing store
-Cash Handling/Register/ opening & closing
-Check that the products – more... you sell are well displayed – less
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Big company with plenty of benefits
Marketing Communications Assistant Manager (Current Employee), San Jose, CAApril 14, 2014
Pros: experience, benefits, business trips, innovation
Cons: mysingle system
Samsung is the number 1 electronic company in the world. The company is very big and very diversified. Each person has their own task within the company. The company is lead by the team from Korea HQ, and very protective of the intellectual information. The benefit is great and it is a great experience working here. We can learn and grow a lot!
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Customer Service
Customer Service Agent (Former Employee), Greenville, SCApril 14, 2014
Pros: nice facility
Cons: incompetent supervisors and pay
The company that Samsung contracted to run their call center does not care about their employees. $9.34 and hour is a joke and the benefits suck. They they want you to do mandatory overtime. Also, they expect you to follow a script on what to say to the customers and you can't be on the phone no more than 5 min with the customer, so you're pretty much – more... rushing the customer off the phone only to have the customer call back. Granted, some issues takes less than 5 min but for the most part, most issues are more than 5 min. There were only a handful of employees who were proficient with electronics form a technical aspect, me being one of them, the rest of the employees had no clue what was going on. And the supervisors didn't know what was going on either. Most got promoted with a month of being there because they can get the customer off the phone with in 5 min and like I said, only to have them call back with the same issues. – less
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fun workplace
junior engineer (Former Employee), Noida, UPApril 14, 2014
Pros: not at all pressure of work
Cons: fixed time for lunch
nice to work with samsung process
was accesing high end smartphones like note 3 and galaxy golden
and now s5
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Good job just to far.
Packager (Former Employee), Coppell, TXApril 13, 2014
Pros: easy work
Cons: the drive
Long hours i just didn't like the drive i was making the money wasn't adding up for the work.
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Field Manager over 300 retail locations
Field Sales Manager (Former Employee), OKApril 10, 2014
Visited cell phone carrier store and national retail locations across southwest Oklahoma. I built the brand of Samsung by training retail employees and helping them to develop confidence in the Samsung brand.
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Places for workaholic
Senior Manager (Former Employee), SeoulApril 6, 2014
Pros: stable
Cons: too much work
-Working hours 9am to 11pm, sometimes weekends
-Very hierarchical organization
-Stable
-Always monitoring what you do in work place
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football
QA/QC WELDING INSPECTOR (Current Employee), Abu Dhabi, AZApril 3, 2014
Pros: accommodation free food free
Cons: travelling time long hours to city
• Perform detailed technical inspections for the given discipline activity, while supervised By a QA/QC engineer/supervisor.
• Perform welding inspections, as directed and supervised
• Coordinate hydro/Pneumatic test tracking
• Coordinate, support punch out for system turnover
• Provide data input for Welding NDE tracking program and data entry
• Coordinate – more... Inspection status and update
• Coordinate other quality processes as required by project
• Identify Non conformances to the Project QA/QC Manager
• Ensure Quality Records are turned over to the Supervisor for System turnover – less
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People were very kind, and we had a lot of forieghn customers
Receptionist (Former Employee), Milano, LOMApril 3, 2014
Pros: yes there was a canteen
Cons: long hours
Every day was a good It was hard work but at the enf of it all was a very big satisfaction

About Samsung

Samsung Group is a South Korean multinational conglomerate company headquartered in Samsung Town, Seoul. It comprises numerous – Read more