Field Engineer
Samsung Electronics Canada - Mississauga, ON

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Do you believe in the power of technology to help shape a brighter future and a stronger global community? Are you inspired by the possibilities? Are innovation, camaraderie, and the pursuit of excellence part of your innate drive? Then you've got what it takes to succeed at Samsung.

Field Engineer

Responsible for the performance of entry level, basic engineering duties for the proper pre-production and production sample testing and evaluation of wireless products and related accessories, primarily within a laboratory setting. GSM Test engineer performs lab and field tests using standard test procedures to ensure customer quality assurance, to proactively test products in conformance to GSM standards, SECA customer quality assurance requirements, and for common carrier and specific customer feature and applications operability. Drafts test procedures for all accessories and terminals in accordance with customer product standards, customer feature requirements, and infrastructure adaptations.

Performs SW verification testing on Wireless devices as directed by senior engineers and supervisory staff, uses entry level engineering field service skills and knowledge.
Performs laboratory tests and evaluates new Wireless Products, including the verification of product features by simulation of a variety of customer applications and infrastructure conditions and in conformance with GSM standards and specifications.
Interfaces proactively and effectively with corporate Korean manufacturing engineering teams, US support team and other lab members, SECA, SEC, various client carriers and infrastructure companies’ engineering personnel.
Performs semi-routine and routine laboratory application tests to evaluate user interface software for quality, standards performance, functionality conformance and adaptation to insure the interoperability of system products. Uncovers and report all hardware and software anomalies that can be found.
Makes recommendations to management personnel of corrective actions that may be made to effectively and timely adapt agreed upon solutions.
Prepares proofs and maintains a library of test standards, manuals, new or adapted technical and/or user manuals for clarity and accuracy, recommending changes where appropriate.
Compiles test results data and writes required engineering reports, test plans and follow-up procedures to ensure that Samsung Wireless Product comply with GSM Standards.
Works effectively as a team member with other engineers and field support personnel.
Work is generally performed in the office.
Frequent communication with HQ requires support outside of standard office hours.
Work with machines, tools, and equipment which may be representative and commonly associated with laboratory product application test work. These include: ­­­­­­­ Field test equipment, test devices; cables, etc
Operate a computer keyboard and view a video display terminal more than 20% of work time, including their use for prolonged periods of time.
Minimal travel to customer or SECA sites of 10 percent of time or less.
Develops and maintains excellent proactive, working relationships with all appropriate levels within and outside the company.
Plans, organizes and prioritizes multiple engineering support assignments and projects as directed by the manager of the group and/or other departmental leaders.
Reads, interprets and acts on proper understanding of technical documents, engineering test materials and contracts or related documents based on corporate legal and customer applications, engineering standards and philosophy.
Demonstrates competency in communication skills using both oral and written modes for internal and external personnel at all management and staff organizational levels for both persuasion in product manufacturing decision activities and/or the communication of technical information. Must be able to communicate in writing, through email and reports, or orally complex technical matters to an audience that may include less technically oriented or listeners.
Works independently and in a team environment, in order to achieve personal and team goals and complete assignments within established time frames. Tasks are guided by clearly defined objectives and functional direction with an implied knowledge of task alternatives and decision making experience to guide the incumbent.

Two to four-year college or university Degree in engineering or related electronics is preferred.
0-2 years technical or telecommunications engineering related experience is an asset.
Must be able to read, analyze and interpret technical journals and procedures.
Must have bilingual ability (English and Korean).
Samsung is an equal employment opportunity employer.

We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.

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