MLT/MLA Instructor (Current Employee), Calgary, AB – February 4, 2013
Pros: nice vacation package during summer because there are no students.
Cons: some are allowed to work at home without sending an email to the supervisor, some are not allowed to work at home especially when you let them know by e-mail, unfair practice, some instructors are not nice with respect to team work and friendliness.
It's a nice place to work. Sometimes it's really hard to balance between student retention and academic rigor. My quetsion is - how can you implement academic rigor in order to set the best quality standards among your students where in fact the weakest ones will fail and cannot retain students.
Customer Service Rep (Former Employee), Calgary, AB – September 18, 2013
I was responsible in providing customer service to customers who wanted to either purchase tickets or answering questions and directing customers to available parking spots.
I learned how to handle transactions in a fast paced environment and be able to think on my feet in order to provide answers to customers.
My manager was a very relaxed individual – more... who didn't like to stress his employees for no reason, we got along very well.
Me and all my co-workers became friends because we get to spend a lot of time with each other on the job and we got to know each other very well.
The hardest part of the job is when customers arrive late to the show and I had to sell tickets as fast as possible in order for them to be able to catch the show and not be late. Standing outside in the cold directing traffic was also one of the hardest parts of this position.
The most enjoyable part is the fact that once we get everyone into the shows, then we have couple hours break while the shows is going..we got to hang out as co-workers as well as learn something else during that free time. – less