After hours Service Coordinator (Former Employee) – Hamilton – 12 December 2013
Management is a joke and have no concept what it takes to do the job of a service coordinator. Run by kids on a day to day, nursing and support staff are completely understaffed in most areas, PSWs paid peanuts causing horrific scheduling problems calling in sick on a regular basis....the clients really suffer and it made me sick to my stomach that my job was to call very elderly, extremely ill clients with no family and living alone in remote areas of Ontario that there is no one to come and help them with light housekeeping, personal care, medical needs, today..over and over and over again the same pathetic spiel.....hated this place. The stressed out nurses yell at you, the clients yell at you, the client's families yell at you and St. Eliz management don't care......job is thankless. You have to have a stone heart to work here.
hours, management, general work environment is unhealthy
Personal Support Worker (Former Employee) – Kingston, ON – 22 November 2017
My time with Saint Elizabeth was very wonderful. I met amazing coworkers as well as clients. I went through some medical complications during my 3 years of employment here. Not only were they understanding and gave me time I needed, they were there for support in any way they possibly could be. Although remaining completely professional there was a sense of home and family and coziness. You were required to keep a company phone and tablet on you to document - which was excellent for charting and keeping track of clients needs and what they are or are not receiving daily from the staff that goes to see them. I was also without a license for a very long time and they accommodated me still. They made sure I could go into retirement homes and have enough clients in there to make a full time schedule. They were extremely flexible and always tried to work with the staff.
great coworkers, amazing clients, flexible schedule, every other weekend off
Community Visiting Nurse (Former Employee) – Markham, ON – 2 November 2017
I joined the company when it just opened a new office and had several new supervisors promoted so it was hectic and very disorganized. I feel that the orientation was severely lacking. I didn't get the promised two weeks of orientation, all they did was go over a couple of the modules that we were already assigned to complete independently and did not cover other important topics such as how to report to the lhin, etc. Everything was pushed onto the preceptors to show us but really, when they're scheduled a full day of clients already how much time can they spend training a new hire on administrative stuff that should have been covered during the classroom orientation?
There isn't much of a work life balance. If you are marked available for a particular day, they expect you to be available for the whole day and will regularly add more clients to your schedule without informing you. Easily go beyond 12 hours on the road just to get to everyone because you are not allowed to decline new clients and the coordinators don't care if you need to get home or have other appointments. They brag about how you can create your own schedule and be flexible in your timing but no, not really. A lot of clients are timed visits, which means they need the service at a particular time so you will find yourself driving from one edge of the city to the other with no breathing space.