Personal Support Worker (Former Employee) – Cobourg, ON – 21 January 2017
i enjoyed my job , but always felt like I didn't have enough time with each person i was supporting ! It was a nice change in my career to experience the community support system ! Hours were good but slowly would decrease !
Helpdesk and IT support (Former Employee) – Markham, ON – 16 December 2016
Every day is a challenged to support hope and happiness, you will never get the same routine, you will learn something new everyday!!! The management has provided supports and guidance for your career development. Your Co-works are very friendly and family oriented environment.
Service Coordinator (Current Employee) – Ottawa, ON – 16 November 2016
Great place to work with good people. Typical office admin work with call center vibe. Management is great and they do acknowledge the workers. The only downside is the compensation does not match the responsibilities given. Lowest pay compared to competitors but the relaxed environment makes up for it.
Contractor (Former Employee) – Markham, ON – 1 June 2016
The company is not professional. They look for someone who can work for 3-5 people and expect to pay a junior salary for this. Expectations how much work is required to complete the project are completely unrealistic. Twist their own contract commitments - be very cautious before signing anything with them, better ask to include what you want into the contract.
Front Line Worker (Former Employee) – Markham – 30 March 2016
This place is not professional at all. When I was hired, I barely had any communication with my supervisors because 4 of them quit after each other. You would receive so many emails for staffing needs but not a thing supervisors. The supervisor I did get to know as very kind and helpful but was clearly burnout.
One of my co-workers in the office says its a zoo in there, and everyone is preoccupied with just covering their own butts, so no one take accountability or blame the front line.
If they weren't so busy putting out scheduling fires, they could supporting us at the front line where it's needed.
In fact, I learned my lesson trying to help them... They ask, you want to help, then you do then they take advantage of you and overbook when you said I can help with one client! Some coordinators even avoid you or schedule you less if you don't help!
That is unprofessional! And theres little trust - for example, my preceptor warned me to "be careful" with people in the office. I know the supervisors are overworked too, so it really is the upper management whos doing a poor job helping them do their job too.
The culture here seems very fend for yourself. No one really talks to each other on my team - I don't even know their names! And senior staff who's vocal during team meetings are also fed up with the organization but won't quit because they've been here too long! Red flag! I got out as soon as I could!
One very big pro are the clients. Community nursing is very special becuase you work in the home, seeing people in their own environment. They are so gratefulmore... for you support and they show it in many rewarding ways.less
Flexibility in scheduling
Poor pay, unprofessional leadership, no accountability, little team work
PSW (Current Employee) – Oshawa, ON – 25 March 2016
I would be lucky to even get 5 hours a day. the coordinators think way to highly of themselves and don't even try to understand what you're going through. As a male psw I understand that not a lot of people want to be seen by a man but when a client is being very inappropriate and you try to explain the situation to your supervisor they will tell you to deal with it and send you right back to be humiliated by the same people who talked down to you in the first place! Steer clear of this company and find a different employer because they will lie to you during the interview and betray you after you get the job! You've been warned
Psw (Former Employee) – Northumberland, ON – 17 March 2016
Worst company ive ever worked for ! Terrible management no support within the team definitely not team players. Logistics are far from par, unfulfilled promises such as full time hours this company definitely uses support workers and when you are no longer needed you are simply a number upon their payroll. Long hours when you do receive assignments with no scheduled breaks no travel time and no milage compensation.
Long hours no travel time no scheduled breaks no milage compensation
Home Support Worker (Former Employee) – Haldimand, ON – 8 January 2016
Was hired as a Home Support Worker and was promised at least 20-30 hours a week, and got 9-15 if I was lucky. Not paid for mileage, and sometimes logistically impossible shifts and the coordinator's have a high opinion of themselves and usually wont help you solve logistical problems. If there was nothing scheduled for me on a day I said I could work, I still had to be available all day in case I was needed, with no compensation for this. I felt very mislead after taking the job as it was nothing like I was told it would be, the others hired at the same time felt the same. Complaints were ignored in favor of the coordinator. Very low pay for hard work and wear and tear on your car. Co-workers were wonderful the actual work was fun, it is a very poorly managed company and I lost most of my savings after working there for 6 months.
Co-workers and patients
Hours, low pay, wear and tear on your car, on call all the time
Personal Support Worker (Current Employee) – Hamilton, ON – 4 January 2016
While working with Saint Elizabeth I really experienced to work in a team. The place where I am working is really a very busy site. And most of our clients are dependent for their daily needs. But our Saint Elizabeth team workers are really understandable and hard working employees. They are always ready to help each other as well as to their clients. I am feeling proud to say that I am the member of this team.
rn nurse (Current Employee) – Toronto, ON – 30 December 2015
The culture is very positive, and supportive for the most part. The pay is far less than you can find in other community based organizations but there is a pension plan which helps. Depending on the region, the ability to advance varies. In some regions staff are encouraged to seek advancement, while in others, there seems to be a preference to look outside the organization.
RPN (Current Employee) – Ottawa, ON – 28 November 2015
Been with the company for over a year. They really are great at training you for things normally above an RPN scope. I love the people i work with, we support each other immensely. NO work life balance. Want you to be on call always and forever and on call is not paid. If your working 8-4 and your done by 1300 your still on call 2.5hrs later and can be forced to go back out. Salary and km should be higher because we can no longer claim anything significant on taxes for our cars Not much advancement Like my current boss. Ive has her 3 times in less than a year. We cannot keep management because their hours and crazy and debilitating. I've gone through 5 managers in 1 yr.
THE LEVELS OF STRESS AND THE LOW RESOURCES ALONG WITH THE LOW PAY MAKES THIS JOB HORRIBLE
SERVICE COORDINATOR (Former Employee) – Ottawa, ON – 3 November 2015
MANAGMENT DOES NOT CARE ABOUT THEIR EMPLOYEES. ALWAYS UNDERSTAFF. NOT ENOUGH PSW'S OR NURSES. LOW PAY FOR THE LEVELS OF STRESS YOU EXPERIENCE, CO-WORKERS ARE NICE. THERE IS NO STRUCTURE. IF YOU WORK AN 8 HR SHIFT, YOU ENDED UP STAYING LONGER WHICH YOU DONT GET PAID FOR. (THEY CALL IT COMP TIME) WHICH YOU CANT NEVER USE BECAUSE THEY DONT HAVE ENOUGH COORDINATORS.
LOW PAY, VERY STRESSFUL ENVIRONMENT, NOT ENOUGH TRAINING OR TOOLS, NO MOTIVATION TO EMPLOYEES.
Very disappointed! Too bad, would have been a nice opportunity had they been able to provide the hours in which I was hired for.
personal support worker (Former Employee) – Cornwall, ON – 28 October 2015
Great mission statement. Unfortunately, when hired on as full time, I passed up other job opportunities as I sat and waited for calls to come in, and they never did. It's too bad but they do not have the clientele in the Cornwall area right now to offer anyone full time hrs. I kept getting asked to go out of town for 1 hour here and there. Very disappointed! Sorry Saint Elizabeth, but I wouldn't want anyone else to pass up employment as it is hard enough to find in Cornwall.
Could pay more. All opportunities from surrounding regions are being buzzed to your blackberry, so it's constantly going off. If you don't jump on it, you lose the hours (that is if you haven't established a set schedule), which could take a while.