PSW (Former Employee) – Clinton, ON – 23 July 2017
was interesting and always doing something different but no enough hours at that time they were a new company at that time and they just didnt have enough clients yet to make it worth my time to be driving around from town to town and not get paid for gas ,only to do an hour or two of work
Customer Service (Current Employee) – Whitby, ON – 5 July 2017
It's a very fast paced environment and you have to work well under stress.
Management is good and fair.
The most difficult part of the job is trying to get your tasks done in a timely fashion while managing phone calls. Patients or patients family calling should be top priority however with this position, there is so much more than just managing the phone calls which are also equally as important. Also, if a team member is off and there is no coverage, we are left to manage their tasks as well. This makes for a very stressful day.
Assisting patients and patient's family over the phone, free lunches, celebrating Christmas, Halloween, St. Patricks day with pot lucks etc.
Home Support Worker (Former Employee) – Lindsay, ON – 21 April 2017
Saint Elizabeth is a client comes first family last type of organization. Yes, it is important to do your job effectively as I always did. But, when life kicks into high gear, family comes first. But, not with Saint Elizabeth.
Also forced employees to work long hours, starting at 630am and then requiring you to work at least 1 to 2 late nights as well.
Personal Support Worker (Former Employee) – Cobourg, ON – 21 January 2017
i enjoyed my job , but always felt like I didn't have enough time with each person i was supporting ! It was a nice change in my career to experience the community support system ! Hours were good but slowly would decrease !
Helpdesk and IT support (Former Employee) – Markham, ON – 16 December 2016
Every day is a challenged to support hope and happiness, you will never get the same routine, you will learn something new everyday!!! The management has provided supports and guidance for your career development. Your Co-works are very friendly and family oriented environment.
Service Coordinator (Current Employee) – Ottawa, ON – 16 November 2016
Great place to work with good people. Typical office admin work with call center vibe. Management is great and they do acknowledge the workers. The only downside is the compensation does not match the responsibilities given. Lowest pay compared to competitors but the relaxed environment makes up for it.
Contractor (Former Employee) – Markham, ON – 1 June 2016
The company is not professional. They look for someone who can work for 3-5 people and expect to pay a junior salary for this. Expectations how much work is required to complete the project are completely unrealistic. Twist their own contract commitments - be very cautious before signing anything with them, better ask to include what you want into the contract.
Front Line Worker (Former Employee) – Markham – 30 March 2016
This place is not professional at all. When I was hired, I barely had any communication with my supervisors because 4 of them quit after each other. You would receive so many emails for staffing needs but not a thing supervisors. The supervisor I did get to know as very kind and helpful but was clearly burnout.
One of my co-workers in the office says its a zoo in there, and everyone is preoccupied with just covering their own butts, so no one take accountability or blame the front line.
If they weren't so busy putting out scheduling fires, they could supporting us at the front line where it's needed.
In fact, I learned my lesson trying to help them... They ask, you want to help, then you do then they take advantage of you and overbook when you said I can help with one client! Some coordinators even avoid you or schedule you less if you don't help!
That is unprofessional! And theres little trust - for example, my preceptor warned me to "be careful" with people in the office. I know the supervisors are overworked too, so it really is the upper management whos doing a poor job helping them do their job too.
The culture here seems very fend for yourself. No one really talks to each other on my team - I don't even know their names! And senior staff who's vocal during team meetings are also fed up with the organization but won't quit because they've been here too long! Red flag! I got out as soon as I could!
One very big pro are the clients. Community nursing is very special becuase you work in the home, seeing people in their own environment. They are so gratefulmore... for you support and they show it in many rewarding ways.less
Flexibility in scheduling
Poor pay, unprofessional leadership, no accountability, little team work
PSW (Current Employee) – Oshawa, ON – 25 March 2016
I would be lucky to even get 5 hours a day. the coordinators think way to highly of themselves and don't even try to understand what you're going through. As a male psw I understand that not a lot of people want to be seen by a man but when a client is being very inappropriate and you try to explain the situation to your supervisor they will tell you to deal with it and send you right back to be humiliated by the same people who talked down to you in the first place! Steer clear of this company and find a different employer because they will lie to you during the interview and betray you after you get the job! You've been warned
Psw (Former Employee) – Northumberland, ON – 17 March 2016
Worst company ive ever worked for ! Terrible management no support within the team definitely not team players. Logistics are far from par, unfulfilled promises such as full time hours this company definitely uses support workers and when you are no longer needed you are simply a number upon their payroll. Long hours when you do receive assignments with no scheduled breaks no travel time and no milage compensation.
Long hours no travel time no scheduled breaks no milage compensation
Home Support Worker (Former Employee) – Haldimand, ON – 8 January 2016
Was hired as a Home Support Worker and was promised at least 20-30 hours a week, and got 9-15 if I was lucky. Not paid for mileage, and sometimes logistically impossible shifts and the coordinator's have a high opinion of themselves and usually wont help you solve logistical problems. If there was nothing scheduled for me on a day I said I could work, I still had to be available all day in case I was needed, with no compensation for this. I felt very mislead after taking the job as it was nothing like I was told it would be, the others hired at the same time felt the same. Complaints were ignored in favor of the coordinator. Very low pay for hard work and wear and tear on your car. Co-workers were wonderful the actual work was fun, it is a very poorly managed company and I lost most of my savings after working there for 6 months.
Co-workers and patients
Hours, low pay, wear and tear on your car, on call all the time
Personal Support Worker (Current Employee) – Hamilton, ON – 4 January 2016
While working with Saint Elizabeth I really experienced to work in a team. The place where I am working is really a very busy site. And most of our clients are dependent for their daily needs. But our Saint Elizabeth team workers are really understandable and hard working employees. They are always ready to help each other as well as to their clients. I am feeling proud to say that I am the member of this team.
rn nurse (Current Employee) – Toronto, ON – 30 December 2015
The culture is very positive, and supportive for the most part. The pay is far less than you can find in other community based organizations but there is a pension plan which helps. Depending on the region, the ability to advance varies. In some regions staff are encouraged to seek advancement, while in others, there seems to be a preference to look outside the organization.