Customer Support Analyst (Former Employee), Richmond, BC – February 4, 2016
Used to work in the Richmond Office, which is Sage 50 HQ in the customer support department.
Be prepared for a high inbound call volume.
Started in the company when many people working the help desk had actually 5+ years of work experience on the job. Nowadays most customer support analyst on this help desk don't last much longer than 2 years