Supervisor, A/R, Credit & Collections (Former Employee) – Mississauga, ON – 13 August 2012
My typical day is supervising my staff in regards to A/R, Credit and Collections. Dealing with difficult customers. Applying customer deposits and preparing bank deposit. Conducting credit checks and approve credits. I work with a great team and everyone was a team player. Management is very professional. The hardest part is staying very late at month end because I provided service for the Vancouver office and they are three hours behind us. I enjoyed the team spirit we had.
Good customer service experience but quite repetitive tasks
Customer service Representative (Former Employee) – Richmond, BC – 24 May 2012
Day at work : answering phone calls Learned how to manage client anger and promotion skills, how to "educate" the customer. Management was nice and helpful. Co-workers were very nice and maintained a good atmosphere on the floor. Hardest part of the job was to stay on the phone 90% of the day. The most enjoyable part was the events organised by the company every now and then (Christmas party, new product launches events, etc..)
Senior Software Engineer (Former Employee) – Richmond, BC – 23 March 2012
Production have become bogged down due to a change in direction, wrong management decisions. Good people are working really hard but not enjoying the fruit of their labour. Things keep on changing and not always for the best. My advice: settle down, focus on being productive - let programmers program again.
spinning their wheels, too many cooks, red tape, procedures etc.