Good customer service experience but quite repetitive tasks
Customer service Representative (Former Employee) – Richmond, BC – 24 May 2012
Day at work : answering phone calls
Learned how to manage client anger and promotion skills, how to "educate" the customer.
Management was nice and helpful.
Co-workers were very nice and maintained a good atmosphere on the floor.
Hardest part of the job was to stay on the phone 90% of the day.
The most enjoyable part was the events organised by the company every now and then (Christmas party, new product launches events, etc..)
events organised by company
long hours on the phone