Pros: events organised by company
Cons: long hours on the phone
Day at work : answering phone calls
Learned how to manage client anger and promotion skills, how to "educate" the customer.
Management was nice and helpful.
Co-workers were very nice and maintained a good atmosphere on the floor.
Hardest part of the job was to stay on the phone 90% of the day.
The most enjoyable part was the events organised by the company every now and then (Christmas party, new product launches events, etc..)