Quality Assurance Technologist
Canada Safeway Limited - Calgary, AB

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  • Four year college degree in food science, chemistry, or a related field.
  • Three – five years experience in Quality Assurance and laboratory experience.
  • Sensory evaluation techniques and skills.
  • Excellent PC skills including proficiency in Microsoft Excel, Word, Powerpoint & database programs.
  • Thorough understanding of lot sampling, AQL’s and SPC techniques.
  • High degree of initiative and sense of urgency.
  • Excellent analytical judgment with confidence to act.
  • Excellent verbal and written communication skills. Strong analytical and technical writing skills required.
  • Establish and maintain effective communication with internal and external customers.
  • Demonstrated time management and prioritization skills required.
  • Energetic, self-motivated and the ability to manage multiple projects and work with multifunctional teams.
  • Ability to motivate, lead and influence various levels of the organization.
  • Ability to lift and move objects weighing 40 lb. or more.
  • 10% travel required.

Key Responsibilities include, but are not limited to:

  • Manage product quality evaluation projects.
  • Work closely with Category Development Managers, Product Development, Supplier Quality Managers and suppliers to identify product evaluation and improvement projects.
  • Conduct quality evaluations on Consumer Branded products.
  • Create and disseminate quality analysis reports. Draw conclusions, make recommendations and follow up with implementation status.
  • Conduct lot sampling, product quality analysis, and approval/rejection reviews.
  • Review product quality, including customer complaints with vendors and initiate corrective action.
  • Monitor quality and technical advances of competitive products and initiate competitive quality changes.
  • Provide clear corrective feedback to vendors and manage product improvements.
  • Create and communicate executive reports and address key findings across multifunctional teams.
  • Organize, edit and publish quality content within quality access database.
  • Participate in presentations to provide updates to Quality Assurance Team.
  • Conduct and manage evaluation projects for proposed existing product/new vendor approval process.
  • Manage supplier quality improvement program including but not limited to customer complaint reduction and product/process improvement.
  • Identify product opportunities to improve quality and brand competitiveness. Collaborate with management to effectively reach a consensus.
  • Actively participate and serve as a technical resource for the QA, Product Development and Marketing Teams.
  • Conduct product withdrawals and recalls in the absence of Regional Manager Supplier Quality.