Inbound Customer Service Representative

The role entails the responsibility of handling inbound telephone and online inquiries from the general public in connection with the services offered by the client.

What can you expect?

  • Permanent, Full Time and Part time Positions available
  • Paid Comprehensive training
  • Competitive compensation package.
  • Career growth possibilities
  • Conveniently located by the North York subway station, Toronto and a monthly transportation allowance to get you to work

What do we expect?

  • A commitment to understanding and delivering effective customer service
  • Refined telephone and online communication skills and precise data entry skills
  • Ability to work in a fast paced environment
  • Problem solving & troubleshooting skills
  • Listening skills & empathetic attitude
  • Professional and courteous telephone etiquette

A minimum of 3 years of inbound customer service/call center experience is preferred but not limited to. Must be flexible with hours and be willing to move between various shifts from 7am- 3pm, 3pm-11pm and 11pm-7am, Monday to Sunday, including statutory holidays.

Please submit your resume with the subject line as Inbound Client Service Associate.

SMT Direct would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive we may only be able to respond directly to those candidates being selected for an interview.

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Please review all application instructions before applying.

» Apply Now

Please review all application instructions before applying.

About this company
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SMT is a professional survey research firm that empowers its clients to communicate better with key stakeholders and to improve...