Senior Customer Development Consultant
Sharper Cards - Canmore, AB

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We offer:
- An energetic work environment
- Casual dress
- Dental coverage
- Extensive Health coverage
- Employee Assistance program
- Free Parking
- 16 paid days off per year– increasing to 21 paid days off after only 1 year of employment
- Pride in our offering of fun and unique products

Responsibilities:

-Initiate contact with prospective and existing customers to promote the use of Sharper Cards products and services in accordance with assigned contact programs.
-Primary focus will be on developing sales in the Real Estate and Financial markets through generating leads and converting prospective clients into customers.
-Facilitate growth for our small business customers through consulatative selling.
-Assess customer needs; enhance sales by increasing customer knowledge and awareness.
-Radiate friendly professionalism, courtesy, and etiquette on the phones and within the office, at all times in order to create the ultimate customer experience.
-Mentor and lead members of the outbound sales team by providing sales tips and techniques.
Qualifications:

Education:
- High School Diploma; Post-secondary preferred

Experience:
- Outbound calling experience an asset, preferably 3-5 years in a similar role
- Must have customer service and advanced consultative sales skills
- Knowledge of the Real Estate and Financial markets is an asset

Skills and Attributes:
- Excellent communication skills; written and oral
- Above average computer skills with the ability to learn new software quickly
- Social Media knowledge; Linked In, Facebook, Twitter
- Networking and the ability to engage people in conversation
- Leadership skills and a motivating personality
- Effective use of consultative selling to assess customer needs and overcome customer objections
- Superior understanding of Customer Care and Quality; demonstrated
experience delivering top level service

About us:

Sharper Cards™ is a successful Calgary-based direct marketing company. For over 28 years we’ve provided unique personalized communication and promotional products to healthcare professionals and small businesses. We are currently expanding our brand into the Real Estate and Financial markets and are seeking someone with an entrepreneurial spirit to drive this initiative!

At Sharper Cards™ it’s about our people – the Sharper Stars™. We grow and prosper because of the commitment, dedication and loyalty of our employees. Our team members are skilled, innovative, passionate and energetic. We work hard, achieve results but also know how to have fun!

For more details please visit sharpercards.com


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