Business Analyst (Telco, Billing, CRM), Contract, Montreal, QC
SBHIR Consulting - Montréal, QC

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Our Montreal based client is seeking contract consultant. Specifically, a fluently bilingual Senior Business Analyst /Systems analyst with 5-10 years experience in related disciplines . Strong telecommunications background involved on large scale projects in one or more of the following: Billing, CRM, or Call Centre. Other experience and expertise would include JAD sessions with business stakeholders; functional analysis; process flows; cost/benefit analysis; developing business cases; act as liason between technical teams and business stakeholders; provide reports and analyse metrics; manage work plans and deliverables.