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54 reviews

S&P Data Employee Reviews

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horrible place to work
Customer Service and Sales Representative (Former Employee), Hamilton, ONJuly 23, 2015
abusive supervisors, sales based, ripping customers off,good place to work but dishonest people to work for in the end
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i hated this place.
Rogers Wireless Inbound Sales Associate (Former Employee), Hamilton, ONJuly 2, 2015
it consumes your life. worked 9 hours a day 5-6 days a week, and if you don't make sales they send you home. you never see your comission and the managers choose who they want to like. it's a horrible place to work. and say goodbye to your weekends.
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Just not for me
Inbound Sales Representative (Former Employee), Hamilton, ONJune 21, 2015
Pros: Paid training, friendly environment
Cons: More sales oriented than customer service oriented.
typical day: log in to systems and get ready for onslaught of call from customers. Resolve conflicts and try to make sales. Coworkers are great, everyone is super friendly. Managers and Team Leaders are cool too, for the most part. Some people do really well here, making like 3000 dollar bonuses in a month (for real) however this job was a little bit too sales-oriented for me.
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a face paced environment, co-workers are amazing
Customer Service Rep (Current Employee), Hamilton, ONMay 21, 2015
This position is very fast paced... everyone works together to keep the job fun, with the high call volume it is hard to keep morale high. The most enjoyable part of the job is the other agents I work with.
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Lazy
Customer Service Representative (Former Employee), Trenton, ONMay 18, 2015
The atmosphere with the coworkers I was blessed with, was amazing. It made the job enjoyable. The management was completely unorganized. No room for advancement unless you had some sort of personal or outside connection with managers. Bonuses were never paid out. Too much stress for sales
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Productive
Call Center Representative (Former Employee), Toronto ONApril 27, 2015
Great Experience working at S&P Data. My co-workers played a major role is making this environment a fun an exciting one.
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Good summer job
Telesales Agent (Former Employee), Hamilton OntarioApril 21, 2015
This job helped pay the bills! The environment wasn't too bad. Lots of hours, Lots of work to be done with incentives for going above and beyond.
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productive
Sales Representative (Former Employee), Toronto, ONApril 20, 2015
typical call centre job.
i learn how to meet targets.
they keep changing rules. they need to improve their system and managing.
some people are great.
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Not a Good experience
Sales Agent (Former Employee), Toronto, ONApril 10, 2015
Pros: Salary a bit better than other places, close to amneties
Cons: long hours, unrealistic targets, rude management
The Campaign started with the usual sweet talk.
making us feel it was an amazing place to work and friendly and understanding and all..but after training started what i would call a torture. No work ethics among manager, Quality coat or Team leaders. I felt i was more capable of doing their job for them.

They had very unrealistic conditions which would be achievable if you had superpowers.

Management is slow and unresponsive. no proper ethic. wont return calls on time, wont give much details when asked, wont even have courtesy to follow up on issues but just reach a verdict on their own.
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Productive and competative environment
Sales Associate (Former Employee), HamiltonMarch 23, 2015
Pros: friendly and supportive environment
Cons: short hours and low insentive
We are given limited time offers and we have to promote them while the sale targets need to be met. Management is always encouraging the employees to create opportunity in every call we take. The co-workers are very enthusiastic and motivating while the hardest part of the job is time management and unsatisfied customers.
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A typical day at work
Customer Service Representative (Current Employee), Toronto, ONFebruary 4, 2015
Pros: great location, great company
Cons: no benefit and vacations yet
Come in on time
Log in and start doing my calls and promote Bell products
Try and sell to as many people as possible
Great colleagues and great atmosphere
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a workplace of learning
Agent (Former Employee), Trenton, ONFebruary 4, 2015
I found working at a call center very different and a learning experience their was always something new to be leant and experieneces
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Not a fun environment
Telephone Sales Agent (Former Employee), Hamilton, ONJanuary 13, 2015
My experience at S&P Data was not a good one. It was everything that makes call center work have a bad reputation: management that cares only about numbers and not the people, absolutely no realistic room for advancement, and the constant reinforcement from everywhere that you are just another number in their job farm and can/will be easily replaced if necessary.
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Growing pains that still need some work
Outbound Telephone Sales Representative (Former Employee), Trenton, ONJanuary 9, 2015
The people are great, but I think the contract I was on gave me a bad taste. Not a horrible place to work it just needs some kinks worked out.
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low wages,no benefits, good job for students
c.s.r. (Former Employee), Toronto, ONNovember 14, 2014
Pros: a good place for a student to get some experience
Cons: low wages, no benefits
S&P is a good place to get some experience in customer service more suited for students
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Fun to be with employees
Telesales Representative (Current Employee), Toronto, ONNovember 13, 2014
Pros: free coupons.
Cons: cutting of hours
Take in large volume of calls everyday I've learned how to deal with different type of customers and how to be patient in a professional manner. The management was okay. Co workers are great. Hardest part of the job is if you didn't hit the sales they will cut your hours and send you home after four hours. The most enjoyable part of the job is having to spend time with great co workers.
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what a joke!!!
inbound (Former Employee), Trenton, ontNovember 6, 2014
Cons: everything
Where do I start!! First week of training, shifts got changed, not once but three times!! They don't care that you have a family, the hours suck, the pay sucks. They stick you in a so called classroom, with someone that calls them self a teacher, who has no clue about the company policies, let alone knowing how to teach others. Then..they throw you onto the floor, with one "helper" per 30 people! They screwed up royally on the pays..you hand in your direct deposit form, they mail you your pay. You quit, you have to fight for 3 weeks to get your last pay..and not without threatening with the labour board. THIS COMPANY IS A JOKE!!
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Very professional office environment
Bell Canada Team Leader (Former Employee), Hamilton, ONAugust 18, 2014
Excellent employer!
I learned everything any office employee would need to know,
Example : excel, power point etc.

Hardest part of job : saying goodbye to excellent employees
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Great Coowrkers and Decent Hours
Telesales Representative (Former Employee), Hamilton, ONAugust 4, 2014
Pros: got along with cooworkers very well, paid lunches.
Cons: commission bonus was insignificant, managers weren't great
A day at work at S&P Data consisted of logging in to your work station and dialing existing customers of Rogers Communications, analyzing their account and finding opportunities for up-selling them additional wireless services. I usually started around 10:00am, there were 2 15 minute breaks and a 30 minute lunch, and went home around 7:00pm. It was not at all a bad job, the commission incentive wasn't exactly motivating and some of the managers were condescending but all in all a decent place to earn your money.
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Horrible place to work
CAller for rogers (Former Employee), TorontoJune 25, 2014
Cons: no paid breaks
Pros: able to do nothing and still get paid
Cons: everything the pay, the management, the leads, the office has all broken chairs that they still haven't replaced the computers don't work . Training classes are done by normal workers who haven't learned how to reach a training class so basically you have to learn everything on the floor when dealing with customers. No incentives or commission. They don't even have a water cooler