Pros: Incentives like gift cards, games and concert tickets, excellent hypes
Cons: Lower hourly rate and not enough benefits.
I've been living here in Canada for several years, been with different kind of people and tried different jobs. I could simply say that working in this kind of industry have though me so well based on all the experiences I've gathered in this field. Being able to manage the needs of other people in the most compassionate, relevant and fulfilling way you can is simply exceptional and I would used a hyperbole of becoming a modern hero by simply being able to extend your help to the people who are in need. As an immigrant from a different country, this job is a stepping stone on becoming a better individual and effective team member. I've realized that being a customer service representative is not just about knowing how to speak a specific language or your proficiency in english, it's all about the heart you put towards your work. Customer service job was never easy. A fast paced environment like this keeps on growing and you as a regular individual should uplift yourself and be competitive enough to sustain the needs of the job. A piece of advice to fellow customer service rep like me, I've realized that patience was indeed a virtue and one of the most essential quality you have to possess in order to experience success.