Long Hours, Little Pay, Negative Job Culture, Awful/Mean Customers
Telesales Representative (Current Employee) – Toronto, ON – 12 October 2017
When you complete your training, you'd think the job would be super easy right? Wrong. The job culture is competitive, frustrating, stressful, negative, and emotionally draining. They only hire people who wants a full-time shift, so if you're looking for part-time here, then this isn't the place for you. Also, if you do have mental health problems, there's no such thing as "mental health days off" from work.
Lastly, the customers .. boy oh boy. You'll either meet the nicest people who would want to purchase something from you, people who are hesitant, and people who are downright a-holes.
Awesome co-workers, vending machines
Long hours, little pay, awful customers, extremely competitive staff members, negative job culture
Telesales Representative (Former Employee) – Toronto, ON – 28 September 2017
Too much politics and lack of coaching/vision for agents and leadership. No accountability. All of the blame goes to middle management/agents despite the lack of coaching. Although upward mobility is possible, it is not worth the stress/time.
Rogers Outbound Business Sales Representative (Former Employee) – Hamilton, ON – 18 September 2017
The management is terrible. They belittle you and do not appreciate the hard work you do. Very shady company. They are never very organized and do not pay you the right amount for any commission that you earn.
Telemarketer (Current Employee) – Ontario – 23 August 2017
• They understand that people have lives outside of work, and that these lives might sometimes impinge on (or even take over) their time and attention. They realize that allowing for some work-life give and take means not only that they won’t waste time and money on unnecessary turnover, but that they’ll build loyalty and commitment. They know it’s give and take, not give or take
Sales Representative/Loyalty/Case Management(Bell) (Current Employee) – Hamilton, ON – 17 July 2017
Great people at all levels of the company - everyone is supportive of each other and has a great time together in accomplishing the mission.The CEO and Management team are highly Motivated which brings much positive energy in the whole team. This is the definition of what a team should be.
Telesales Representative (Current Employee) – Ontario – 3 July 2017
Day would usually start out on time but prone to system failure for up to an hour. Being there I witnessed 3 different campaigns fail and their advisors being forced to relocate to a different campaign and have to retrain those advisors.
Call Center Representative (Former Employee) – Hamilton, ON – 8 June 2017
the worse people, unprofessional, and pathetic , they smoke weed all day and make jokes and no one gets in trouble. very racist. I couldnt stand it no longer. They dont even accomadate yoy regardles how long you work there. Till 1 whole year
Telephone Sales Representative (Current Employee) – Trenton, ON – 1 June 2017
1) The company has a positive work environment and there is a constant support from upper management. 2) S&P Data is very strict regarding discrimination and treats every of its employee equally irrespective of their background. 3) The workplace is very friendly, joyful and competitive. 4) The company brings various gifts/incentives on regular basis in order to bring the best of their employees.
Telesales Representative (Current Employee) – Hamilton, ON – 25 May 2017
I have no real qualms with what happened whilst I was working this position overall. I found the targets to be questionable since a common motto amongst employees was that we were "selling the unsellable".
I really wish they had let us listen to more of the high sellers calls.
demanding schedule, unrewarding work that nobody actually needs or even really wants
Sales Associate (Former Employee) – Trenton, ON – 18 May 2017
Doesn't matter what you do or how long you work there. Your just a number to people there. If you want to develop depression, apply here. But the only reason they fired my team is because we were in our way to earn double commission and they didnt want to pay us
telemarketer (Former Employee) – Trenton, ON – 18 May 2017
The hours were all over the place, it wasn't hard work but it required me to be a telemarketer and that sucked. Lots of sitting for hours on end. Some days were better than others, some days you wouldn't get sales others you would get lots. I learned a lot about people interaction. Management was very friendly and supportive. Hardest part was learning how to be smooth and charismatic towards the people we were calling. Most enjoyable part the fact that it wasn't really hard to do just not fantastic either.
Call Centre Agent (Former Employee) – Hamilton, ON – 3 May 2017
Learned quite a lot thanks to a trainer , I wouldn't recommend it to those who have a strong sense of justice, but to anyone wanted to learn the sales industry its a great place for you first step, everyone one there is polite and heartwarming , go for it if your charismatic and energetic
Customer Service (Former Employee) – Trenton, ON – 2 May 2017
I didnt like working for this company at all ,I felt undertrained for the job i was doing , Also i felt that the policies for the contracts i had to work on were unfair . You have to be cold hearted to work on some of the contracts
Sales associate (Former Employee) – Hamilton, ON – 2 May 2017
The job is really easy going if you have good communication skills, the management team is really easy going and can work around your schedule and the company itself does the most it can for you as the employee.