Find companies:
S&P Data
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
19 reviews

S&P Data Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
not fun
Customer Service Representative (Current Employee), toronto , onJune 3, 2014
Pros: family enviroment
Cons: wages
stress of the call centre doesn't equal the amount or lack thereof that we get paid.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Make sure you get everything you can out of it, because they will
Management (Former Employee), Hamilton, ONMay 13, 2014
Pros: central location - you can run errands before/after your shift, if you like to meet new people you'll get your chance
Cons: low wages, processing 'delays' for raises, management inconsistency
Your typical day wiill vary with your position, but more importantly will vary depending on who is managing your department. Some are fairly consistent and adapt as necessary, others are more poorly run and seem to ambush employees with ever shifting policies. Rules, and how they are applied, depend on who is asking and when so be prepared to try different – more... approaches with different people.

I learned a lot, but unfortunately there are no formal management training programs. If you are prepared to do a lot of self-directed learning, you can take a lot out of this position.

Co-workers were generally nice people. The staff is mostly young, 18-30, with the energy that brings.

The best part of the job is some of the people you'll meet and the stories they have to tell. The hardest part of the job is stress management. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great idea if you don't have a backbone.
Telesales Representative (Former Employee), Hamilton, ONMay 3, 2014
Pros: friendly co-workers
Cons: poor management, poor hr department, poor payroll department
I worked for S&P Data for just under two months and couldn't stand it any longer. The manager's and floor supervisor's treat employees like a bunch of chimps in a cage. I can't even count how many times I heard "Shut up and sit down" in a day. And now that I've left S&P Data, I'm having trouble receiving payment for the headset that they charged me – more... $80 for. IF YOU HAVE ANY SENSE OF SELF-RESPECT, PLEASE STAY AWAY FROM S&P DATA. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
S&P Data
Customer Service / Sales (Current Employee), Hamilton, ONApril 18, 2014
Pros: incentives, management
Cons: hectic, random schedules, last minute changes.
The short and sweet of this company:

This company has a high turn over due to the nature of the jobs, The management is some of the best i have had in any job they are friendly approachable and willing to help in most situations. The company is very goal driven with daily weekly and monthly incentives, they have dropped off alot in the last few months – more... due to the growth of the contract and request of the company that has contracted S&P.

Overall i would say it is positive experience friendly active managers coupled by decent co-workers makes the best of the workplace. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Don't recommend working here for long.
Sales Associate (Former Employee), Hamilton, ONApril 1, 2014
This was a decent place to work for a short time and gain some skills in sales but overall it's very poorly managed with no room for the kind of moving up and positions I want to be in.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Co workers
Customer Service (Former Employee), Hamilton, ONMarch 27, 2014
Pros: great co- workers
Cons: extremely long days, hr dept very difficult to deal with.
It's not a horrible place to work as long as you don't have a family, kids, husband. If you're just looking to work, make money no social life it's the right place.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Has incentives
Telephone Sales Agent (Current Employee), Trenton, OntarioMarch 20, 2014
SP Data has great incentives, friendly atmosphere. It is a call centre which is always changing including schedule on day to day basis.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
productive
sales (Former Employee), hamilton onFebruary 20, 2014
good experience
learned many skills
organized
fun
welcoming
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Satisfactory work environment
Inbound Telesales Representative Bell Canada (Former Employee), Hamilton, ONNovember 14, 2013
A typical day at work is spent taking customer calls. I learned how to listen, and present solutions tactfully, to turn a round an upset customer to a satisfied one.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
sales
Customer Service Rep (Former Employee), Cleveland, OHJuly 25, 2014
• Receive inbound calls including transferred sales leads and calls from current and potential customers.
• Placed outbound follow-up calls to sales leads to enroll potential customers into the credit protection program.
• Answered all questions about the product details, the company, and issues with account for the customers.
• Met quality assurance – more... requirements and other key performance metrics with friendly customer service techniques. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Not a great place to work period, especially if you have kids!
TeamLead/ Supervisor (Former Employee), Cleveland,OhioJuly 16, 2014
Cons: everything
It's not a good company overall. The company itself has more integrity than DTV campaign which sadly is the life of the company. Just no ta good company long term. If your looking for in and out go for it.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Customer interaction
Sales Agent (Current Employee), Cleveland,OHFebruary 20, 2014
Really enjoy talking to so many people and being able to establish services or guide to proper department.

The hardest part is to not be able to service or satisfy some customers.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great environment to learn
Manager (Team Lead) (Former Employee), Cleveland, OHJanuary 30, 2014
Pros: convenient to work
Cons: lack of h.r. presence
Typical day is answering inbound calls and assisting customers with product options. Management is oppressive and the culture is awful. Very little chance for promotions from within to upper management. No career flow, it is "just a job". You can learn a lot in this environment, because management is not willing or able to assist duties that may pertain – more... to the job. Lack of H.R. presence, allows for oppressive culture and lack of recourse with the company. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
It's ok for what it is
Customer Service Representative (Current Employee), Cleveland, OHDecember 29, 2013
Honestly if I had stable hours and knew on day to day basis if I will be working my 8 hour shift for a 3 hour shift do to call volume, it would be a lot better
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Friendly work environment with opportunity to improvein some areas.
Sales Representative (Former Employee), Cleveland, OHDecember 14, 2013
Pros: great location friendly work environment.
Cons: difficult to communicate effectively with management.
Excellent location and the employees were fun to work with but overall the company has placed the wrong people in charge of managing and training their new hires.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
GREAT COMPANY
Sales Representative (Current Employee), Cleveland, OHNovember 14, 2013
IT IS AN FUN EXCITING PLACE TO WORK. I WOULD LIKE FOR IT BE BETTER CHANCES OF ADVANCMENT. OTHER THAN THAT IT IS GREAT.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
great company
CUSTOMER CARE REPRESENATIVE/TELEMARKETER (Former Employee), Cleveland, OHJuly 8, 2013
the company is great to work for, they really care about thier employees.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Sales
Telephone Sales Representative (Former Employee), Cleveland, OHDecember 4, 2012
Great if you would like to switch up jobs alot, the work enviroment was great and so was the pay. The only bad thing was that they are likely to lay you off depending on thier customers