Barista, Toronto, ON - 19 January 2017
As a barista, my typical day would include opening the cafe and getting everything organized for the morning, such as make coffee, have milk and cream ready, put chairs down, organize to-go sandwiches and pastries and throughout the day making sure everything is run smoothly but also maintaining a fast pace with excellent customer service. I've learned to understand and adapt to people's different personality either it be co-worker or a customer and realize to deal with each person and situation differently and to be able to read a situation without making any assumptions. Also to push myself when i may feel overwhelmed and learn how to reorganize myself and make sure i can still deliver great customer service while still working at a high volume pace. Management was good they use to work with staff and listen to the needs of their employers and customers. The co-workers as a whole work in a very tight unit basically like a family and even if there is co-workers that are difficult to work with you still find the best the solution to continue working without fault.The hardest part is when we are understaffed because someone is sick and it's a very busy day. The biggest reward is even though it may get very busy and you can be working six hours straight with no break the team work that we put in with very minimal communication and just knowing help makes it worth it and it doesn't just feel like just another job.