IT Systems Administrator
Ryder Container Terminals 1,366 reviews - Port Coquitlam, BC

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Under the general direction of the Information Technology Manager, the System Administrator is responsible for resolving system administration related hardware and software issues; provides support for servers and microcomputer environment; plans, automates, manages, and supports 7x24 business systems; assists in the development of operating procedures, standards and practices; provides helpdesk support to the business users such as implementing software upgrades, troubleshooting and resolving problems.

Duties and Responsibilities:

  • Install, configure and support a variety of computer hardware and software including but not limited to server and desktop operating systems, applications, network hardware, and software.
  • Ensure the normal operation and security of core network services.
  • Ensure computer and data storage systems are backed up including daily monitoring and resolution of backup issues.
  • Maintain network data storage including setting up and allocating data storage volumes and luns.
  • Perform routine maintenance including software and operating system updates and maintain control records of this activity.
  • Support and configure desktop computers, peripherals and mobile devices.
  • Maintain and troubleshoot network peripherals including multi-function printers, laser printers and faxes.
  • Perform desktop support and help desk consultation.
  • Work with IT Management to recommend, design, implement and maintain network configurations, network architecture and other systems.
  • Plan, coordinate and implement network security measures in order to protect data, software and hardware, including virus protection and prevention.
  • Work closely with IT Management to prioritize IT tasks and perform other related duties as assigned.
  • Develop documentation, checklists, and processes for communicating appropriate support information to the users.
  • Identify improvement opportunities including but not limited to tools, processes, procedures, installation, configuration and troubleshooting techniques.
  • Be available for on call shift rotation and be able to work evenings or weekends as required.

Skills and Technical Knowledge:

  • A degree or diploma in Information Technology.
  • Competent with the following technologies:

o Microsoft Server 2003, 2008 R2 and 2012 R2
o Active Directory and Group Policy Administration
o Office 365
o Windows 7
o Office 2013 (Word, Excel, PowerPoint)
o HP Unix
o Suse Linux
o ESX Servers and VMWare
o NetApp and IBM Network Storage
o Network backup software
o Cisco Switches and Routers
o HP Procurve Switches
o Lotus Notes, Domino server

  • 3+ years’ experience: HP Unix, Windows Server 2003, 2008, 2008 R2, ESX Servers, VMWare, SUSE Linux and Lotus Notes.
  • Basic Unix and Linux scripting.
  • Knowledge of Unix and Windows security baselines, standards and best practices.
  • Strong knowledge and experience supporting core platform services on which the infrastructure is dependent including Active Directory, DNS, DHCP, GPO, NFS, FTP.
  • Thorough understanding of enterprise architecture and the various infrastructure components: servers, virtualizations, partitioning, network storage devices, routers, switches and firewalls.
  • Experience in disaster recovery management.
  • Ability to implement and manage system controls to meet corporate and audit guidelines.
  • Ability to adapt quickly to a changing environment.
  • Strong analytical and problem solving skills.
  • Excellent written and verbal communication skills with the ability to communicate technical issues to all levels of the organization.
  • Team player with the ability to build strong working relationships within all levels of the organization.
  • Aptitude for providing positive customer service.

About this company
1,366 reviews
Ryder System, Inc. is a FORTUNE® 500 provider of leading-edge transportation, logistics and supply chain management solutions. Ryder's...