A typical day at the office:
"I would make outgoing calls in a professional, polite and courteous in order to do a research.
I would schedule appointments, accurately confirm appointments and carry them to the system.
Exercise diplomacy and tact with interlocutors."
All the employees were great, interviewers, managers, traductors and CEO's. We often would have meeting with former clients.
I did improve my communication skills.
It was a great experience overall.