RSA 2020 Public Services is a research and policy development hub created from the legacy of the 2020 Public Services Trust in early 2011. We specialise in research into long term, strategic options for public service and local government reform.
The UK's model for public services is under huge pressure as a result of spending cuts, rising demand pressures and a continuing focus on providing costly crisis-point services. Yet we believe that even in this context, it is possible to have public services that genuinely help citizens raise their aspirations and which build people's capabilities, without creating a reliance on the state. To achieve this, we argue for a greater focus on demand management; preventative and innovative services; and devolving decision-making or co-creating services with local areas and local people.
We call this approach "social productivity". We believe that it can not only reduce demand for welfare and other public services over time, but also substantively improve people's outcomes and wellbeing and contribute to local economic growth and productivity.
RSA 2020 works with a range of national bodies including local authorities, public sector bodies, businesses and the third sector to put this approach into practice. – less–ZoomInfo