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Royal Bank of Canada
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246 reviews

Royal Bank of Canada Employer Reviews

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International high standards, Professional Environment
Business Analyst (Former Employee), Toronto, ONDecember 19, 2013
It is the best place I have ever worked in. High professionalism, amazing work environment, people, and initiatives.
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Great Client Experience
Associate Business Architect (Former Employee), Toronto, OnDecember 13, 2013
Good place to work and get office experience at an entry level job.
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A Dream Job
Credit and Collections Representative (Former Employee), Mississauga, ONNovember 28, 2013
Pros: advancements and discounts on banking fees and mortgages
Cons: sporadic hours and distance
A reputable company, great room for advancement. However hours were too sporadic and the distance between home and work made it difficult to meet the call centre's varied hours.
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Good bank to work for
ASSOCIATE DIRECTOR, DEBT CAPITAL MARKETS (Former Employee), Toronto, ONNovember 27, 2013
I worked there for a number of years and have gained substantial experience within the organization. Like most large companies, you can quickly get lost in the crowd but you need to separate yourself from becoming a number and let yourself be known internally...
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fun, interaction with people
Customer Service Representative (Former Employee), Mississauga, ONNovember 25, 2013
Pros: no weekends
Cons: job outsourced
last position involved with client loyalty group. Data entry re complaints/compliments, investigating , giving tokens, letters of aplology.
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Sense of accomplishment when giving clients what they need.
Various Positions (Former Employee), Leamington, ONNovember 24, 2013
Pros: meeting many people
Cons: having to give an unsatisfactory rating on an employee
A typical day was always all about the client and servicing their needs. Clients want to be shown that they are valued.
Co-workers also are valued and everyone is part of the team.
From a management perspective, I always found evaluations to be the hardest to do.
The most enjoyable part of my job was interaction with clients and solving problems for – more... them. I also enjoyed training new hires for the Customer Service foll. – less
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Productive, fun loving, progressive and positive
Customer Service Representative (Current Employee), Calgary, ABNovember 19, 2013
Pros: everyday new learning
busy with clients
new interaction experience
perfect transaction process
client satisfaction
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very productive and fun workplace
Account Services Representative (Former Employee), Toronto, ONNovember 19, 2013
Pros: complete employee benefits
Cons: long hours standing
Processing of various bank deposits, working with employees with diverse nationalities.
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Productive workplace and Enjoyable coworkers
Service Professional Expert (Current Employee), Montréal, QCNovember 17, 2013
Very Enjoyable experience,
Room of Advancement
Great support
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productive and competitive work place
Client Service Representative (Former Employee), Calgary, ABNovember 14, 2013
productive and competitive work place, nice and helpful co workers, amazing management team
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Excellent place to work at
Technical Systems Analyst (Former Employee), Toronto, ONNovember 14, 2013
Pros: gained valuable experience
Monitoring ascent capture servers,performing code drops on PEGA platform,performing SAP transports with in different environments(Dev,Testing,Prod),participating in daily team meeting and meetings with other teams to co-ordinate was what a typical day looked like.
Gained good knowledge about servers,code drops,SAP transports and functionality of banks – more... in general.
management was fantastic,friendly and co-operative
co-workers were awesome and enjoying working
most enjoyable part of job was fun at work to avoid stress – less
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worked as administative assistant with RBC for 9 months
ADMINISTRATIVE ASSISTANT (Former Employee), toonto ,onNovember 9, 2013
Pros: lot of learning to work with director
Cons: long hours of travelling
having more than 5 yrs. of experience in customer service in finance Industry. In RBC I worked as administrative assistant -take care of Investments redemptions change nominees details ,other customer concerns.
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RBC
Business Analyst (Former Employee), Mississauga, ONNovember 3, 2013
- wonderful place to work
- diverse
- enjoyable
- lively
- challenging work

great experience overall
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Meet clients and process administration work
Account Manager (Former Employee), Calgary, ABNovember 1, 2013
Pros: clients' and manager's appreciation
Cons: working weekends and evenings sometimes
It is a very challenging job which really fits my character.
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team work
Customer Service Representative (Former Employee), mississuaga, onOctober 23, 2013
team work time management, hardwork and growth supportive environmrnt
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Very productive environment
Middleware Integration Team - Technical Specialist (Current Employee), TorontoOctober 22, 2013
Serving the enterprise through the creation of web services using WAS and WMB is the main current role. I have served in the bank as a developer then as a technical specialist in middleware connectivity. the most enjoyable part of my job was assisting desinging and integrating many type of consumers into our suite of services.
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Account Manager
Account Manager (Former Employee), CalgaryOctober 16, 2013
Enjoyed the variety of the work. I had a great support team at the branch level; however, there is a bit of disconnect between the trainers and the demands from the district managers in terms of meeting client solution quotes while training - difficult and majority of my cohorts found it very discouraging - if not frustrating. Glad to have been full – more... Account Manager rather than a CSR/AM - most in this new position simply have a challenge becoming competent at the AM role because they don't get sufficient experience on the job - hearing complaints by clients who are now former clients. – less
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Helping clients on technical issue
System Engineer (Former Employee), Bangalore, KAOctober 16, 2013
Pros: opportunity to talk to french and us people and understanding their culture
Cons: night shifts
dealing with the level 1 and 2 type of tickets
if required calling clients and solving there problems
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Professional place to work
Customer Service Representative (Former Employee), Burnaby/New WestminsterOctober 11, 2013
Assist clients with financial transactions, provide advice solutions, collaborate with team to reach branch and company goals.
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Customer Service Representative
Customer Service Representative (Former Employee), Trenton ONSeptember 26, 2013
• Developed exceptional customer service experiences in a branch environment while fulfilling the transactional needs of personal and commercial customers, proactively identifying and discussing customer needs and referring to appropriate team members when necessary.
• Adhered to Bank policies and procedures as well as assisted with branch administration – more... and operations through completion of assigned tasks to ensure an effectively and efficiently operating branch – less