We are a team of around 21 people and our department operates 7 a.m. to 7 p.m A typical day at work would be an 8 hours shift where we are assigned different queues during the day to finish the job, and after lunch the most senior operators would verify and release all the payments that are correct and send back to fix the ones that are wrong. I have learned to collaborate, to prioritize between tasks, to improve my attention to details and memory. I have also learned a lot about the banking industry in general and how banks relate to each other and have agreements within each others. My team is very diversified culturally and also personality wise. They are all good co workers, and they bring something special to the team, some of them are very good at specific areas, and some are good sharing their knowledge within the team. The hardest part of the job is to meet the deadlines, and to delivery accurately. There is a trade off when we try to go too fast, and miss out information, so we need to find the right balance. The most enjoyable part of my job is the people I work with. We work hard, but we also have fun, share, laugh and have a good time .