Good development of individual at branch level, HR open to promote when recommend,
Branch Administrator/Account Officer (Former Employee), Toronto, On – September 17, 2014
Pros: customer focus, good opportunities for promotions if you were willing to show initative, salary was comparable
Cons: none other than downsizing in 1996
I spent 19 years with the Royal Bank and I thoroughly enjoyed the entire experience due to the diversity of the roles I learned. Starting as a teller and moving through all the roles within the branch. Then running my own branches to be promoted again to the Multi-national corporate side of the business.
Customer service was number one and everyone – more... I had the pleasure to meet/deal with held the same objective. – less
Teller (Former Employee), Burnaby, BC – September 7, 2014
My co-workers are very friendly and nice to me, which encourage me to work hard and contribute a lot at workplace. I'm happy to offer my distinguish service to customers effectively and efficiently. The need of customers is number one duty for me to focus on, especially when the customers who have special requirements in my workplace are much more important.
Co-op placement (Former Employee), Toronto, ON – September 4, 2014
Pros: loved working here!!!
Enjoyed resolving credit card disputes. Loved the staff and most importantly exceeding my target of transactions for the course of the day. Sometimes tends to be repetitive. Higher management was helpful and had strong work ethics, which had a great impact on me!
Junior IT Auditor (Former Employee), Toronto, ON – August 24, 2014
Pros: lots of team building events
Cons: no cons
The Management is great and they are very respective of their new hires. Typical day at work is working on the assisted audit, meeting clients. It is a great opportunity to learn about different professions.
Fraud Agent (Former Employee), Toronto, ON – July 30, 2014
On a daily basis, I would have to report and communicate with my managers and supervisor. I have dealt with customers personal bank accounts, and helped them secure it. My main task was to multitask between looking over counterfeit cheques and inform the clients on what has transpired. I have enjoyed working with my follow co-workers as well as the – more... management team. – less
Senior Fraud Officer (Current Employee), Toronto, ON – July 24, 2014
Pros: fun work environment
Cons: 24/7 work environment
Working for RBC has taught me how to work in a team environment as well as how to be self managed. There was always lots of things happening at once, so being able to multitask, work under pressure to avoid fraud losses, and meet strict deadlines was part of a typical day for me. Management and co-workers were like family; we always helped each other – more... out and did whatever we had to do to get the job done properly. The hardest part of the job was having live fraud happening where the bank was losing lots of money and it was my responsibility to find the point of compromise to minimize losses as quickly as possible.I enjoyed stopping the fraudsters in their tracks and seeing them be unsuccessful because of my hard work to fight fraud. I will miss RBC. My wife has accepted a role at St. George's Hospital and that is why we moved to the UK. I am Canadian but also obtained my Italian citizenship. I feel that my outstanding customer service skills, banking experience, and outgoing personality will make me an asset to any team/work place I join. I'm looking for a fun work environment where I can learn a lot, have room for growth and at the end of the day love the people that I work with and be happy and proud of my career. – less
Receptionist (Former Employee), Toronto – July 22, 2014
Pros: we have pot-luck once in a while
Cons: there was no parking for the staffs so i have to pay $12 a day almost 20 years ago
My major duty is data entry; the real time tradings of mutual fund, T-bill, GIC and bonds, etc. needed to be input into the database. I have to be very cautious in keying because the trades involved big amount of money; if one trade is wrong, the over night interests is an awful sum of money, although the bank will write it off. The management is pretty – more... much well established and is renowned in the same industry. There was many levels of co-workers, so everyone has to be very careful with their own job so that the next level of co-workers won't make mistakes. The hardest part of the job is we have to pay extra caution in doing our job. The most enjoyable part of the job is when we knew that there was no mistakes were made at the end of the day. – less
Customer Service Representative/Central Tellar (Current Employee), Lethbridge,AB – July 21, 2014
Pros: positive attitudes
Cons: not knowing everything.
The people are amazing and always positive. There is something new to learn everyday. The open door policy of the management is especially appealing to me. I would say the hardest part of the job is knowing I will never know everything there is always something new to learn. The people by far are the most enjoyable part, both co-workers and clientele – more... make the day very interesting. – less