Pros: Great benefits and pay, free banking
Cons: high retention, late hours, no work/life balance, management is focused on company needs, quick to replace employees
A typical day would include coming in and sitting at a different desk each day, taking about 70-80 calls per day. The hardest part of the job is the hours that seem to be extremely late. The culture there is not a fun work environment. Management is looking at company's overall business needs rather than employees needs.