Pros: frontline staff are genuine and well-intentioned
Cons: mid to senior management disorganization and incompetence
It's a great place to work if you want to just get by, clock in 9-5 etc. NOT an ideal environment/culture for highly driven performance-oriented people, as incentives are non-existent except for VPs. Staff retention is an issue here.
Management has some seriously incompetent people who will shirk every responsibility possible, or just have terrible – more... interpersonal, project management, and communication skills.
Very strong hierarchical culture and senior team enjoys keeping power. Old school management style around here. Lack of 360-feedback makes things worse. Current CEO is fantastic and like a hawk, unfortunately VPs and their directors' primary interests are making themselves look good.
Salary can be above-average per industry standard, depends on how you negotiate. Benefits are disgraceful; I guess the other reviewers must have worked in sweatshops! – less