Cash Office Associate/Customer Service (Former Employee), Ashburn, VA – January 23, 2013
Pros: great breaks
Cons: terrible management
I would come in and count the drawers from the previous night. Order money for the week. Count the safe and do deposits. I also did product replenishment and inventory loss prevention. Recovery was done at the end of every night and the store cleaned before anyone could leave. The management was not organized and many times we were short handed due – more... to people calling in and no one coming in to replace them. Co-workers didnt like the job but we loved each other. The most enjoyable was the customer service counter. I got to work with the best we had there and help implement new Operation procedures. – less
Store Manager (Former Employee), Houston, TX – August 27, 2014
Pros: high salary plus 5 figure bonuses yearly for store managers
Cons: long hours, no work/life balance, no appreciation for employees
As a store manager, you are salaried and they fully expect you to be there at least 50 hours per week. Management expects you to be available at any given moment for meetings and visits they could have scheduled in advanced. Rather than paying an hourly manager to cover a shift, they would rather you do it since it doesn't use payroll hours! The hardest – more... part of the job is running a store, which customers come in and trash with very little payroll dollars. The associates get paid minimum wage and are expected to work like their life depends on it. The most enjoyable part of the job was the 15th and 30th payday! Store manager jobs are for those people who have no outside life and would love to be "forced" to work every day all day for a company that does NOT value hard work. I often worked 18 hour days while only putting a small dent in the work to be completed. – less
Retail Sales Associate (Former Employee), Canyon Country, CA – August 25, 2014
while working here there was never a down moment. there was always something to do or something to be trained on. We as employees had to maintain a clean and safe sales floor so the customers can shop in comfort. The employees maintained a smile and are polite and always willing to help.
Cashier/Sales Associate (Current Employee), Pooler, GA – August 25, 2014
Cons: not enough hours to go around to sustain a paycheck.
Ross is a good company to work for, just not at the moment with how sales are going. A typical day at work for me consists of; helping customers on the sales floor, stocking items, being a back-up cashier (if needed), and working the customer service center. I can't really comment on my co-workers because I only see two or three other employees working – more... on the day that I get to work. There hasn't been a hard part of my job except for when we are understaffed for a day and I have to jumble everything with a manger. – less
Stocker/Cashier (Former Employee), Tulsa, OK – August 23, 2014
Pros: co-workers, hours available, discount
Cons: head manager, not enough breaks
Working for Riss was quite an experience. If you plan to be a sticker expect to wake up at 5am & be at work 10-15mins early or the manager will get upset cause she doesn't want to open the door. Stocking involved being in the back opening hundreds of boxing & hanging them up while standing the entire time. You will be rushed & expected to do a certain – more... amount of boxes each day. Around noon you roll racks out to put on the floor. Fitting room attendant is pretty much self explanatory, pretty easy as well. Cashier is pretty self explanatory as well & easy. Sales is pretty easy as well. Working there you get to work many different positions which I find beneficial if people call in but you never get to pick what position. Assistant Management is good, however the main manager is horrible. She talks to you like an animal & acts as if she is too busy to help you. – less
Cashier (Former Employee), Pittsburg, CA – August 20, 2014
Pros: always new merchandise.
Cons: not so into customer service.
I loved working for Ross. They offer so many different products and always have the lowest prices. The only things I diskiked were the changes they were making to the associate/customer interaction. I like to make customers feel welcomed and want to come back. Ross was starting to gear more towards the "self service"
Returns Coordinator (Former Employee), Cinnaminson, NJ – August 19, 2014
Cons: having to clean up after trifling customers
i liked working at Ross if i didn't have to work in the dressing room. it was so boring back there like you're in isolation lol! It was alot of work. I hated cleaning up after some of yall trifling customers smh. i would probably go back for pt.