It's an okay job for a first job. Depends on what side of town you work in, but there will always be nice, mean, and rude customers.
Pros: Regular employee discount 20% off, double discount (40%), use the discounts at any Ross and Dd's Discount
Cons: too much potluck, poor department management, majority of co-workers aren't aware of what is important info
1) Clock in, greet every customer you pass, do your start, [Ross have a "Start" (15mins when you start your shift to organize an assigned section of the store)] go to your appropriate department, make sure your department is clean, clear, and neat, go to break, go back to your assigned department, help clean up the store throughout your shift and when the store is closed or towards the end of your shift, and detail everything as much as possible before clocking out.
2) I learned a varied of things from customer service to maintenance. I have been lucky enough to be put in every position there was for a regular employee: store specialist, fitting room, register / front end, stock, markdown and reticketing, cash office, on the floor/ go backs, and special projects.
3) The management from I first started was great until some department managers started favoring people and cutting hours. The store manager I had was a very caring person, he cared about your outside life too and your struggles. He digs deep down in his heart to give you the best advice he has.
4) Few co-workers do their job right while others slack off like any other jobs.
5) The hardest part of the job is when your co-worker(s) does a no-call no-show (doesn't go to work and doesn't call to let the manager on duty know what's contradicting them from going to work) and when the staff is short. Especially on a busy day.
6) The most enjoyable part of the job is being able to accomplish the customers' need(s) and that makes me feel like I'm a better person because if I needed some help of an opinion, I would like – more... someone working there to help me. For me, it's happy customers, happy employees. Just try your best if you are dealing with rude or mean customers. They're probably having a bad day or something, they're only human just like you. – less