Pros: double discount weeks, caring workers, its okay
Cons: constant micromanaging, very unorganized, bad scheduling
Ross will show some appreciation by offering us double discount days. I almost sometimes feel guilty having $300 purchases and only paying $180, it makes me wonder how the company makes its revenue. The stuff isn't exactly expensive as it is. Its not really a good job but its not bad either its just okay. There needs to be improvements though. (This is my store, each store is ran differently)
1) needs to get better at scheduling. We have a new ASM, I love her so much so it pains me to say that she's not as good as a scheduler as our last ASM (even though I could hardly stand her). We will always have gaps in between shifts. For instance one person that leaves at 2pm the next worker won't be scheduled for another few hours, which means the very few workers there are have to pick up the slack. Speaking of, we are always understaffed. So many go backs yet no one can recover due to the business at the cash registers.
2) Our store is not performing well, and its been this way before I came along. Because of this, management above the store level is always making frequent visits. And we all know that when a district manager or higher shows up they will be on your ___ constantly. Which just makes the employees just intimidated and uncomfortable, and then the managers pretend they are actually doing their job, its sad kinda. Other ross stores in my state don't have DM visit as much because they're performing better.
3) we hire a lot but don't have the hours from payroll to support everyone. Basically the more they hire, the more hours you loose. Sometimes I'll be lucky if I get – more... more than 13, and I have open availability for the summer.. I did end up getting a raise at one point but I'm still getting the same checks because the hours are low. This is a job you'd keep to save up on an iPhone than to pay living expenses, like rent, bills, or to save up for a place to live. Trust me you are better off being a server making tips
4) fitting room is the worst place to work. Costumers do the same thing, try on 8, give you 8 back, try another 8, and if you're lucky they'll give you only 7 back. And who's bright idea was it to have s phone in the FR? We have no time to answer the phone when its busy or look for anything a caller may need us to find.
I think that's about it. I went from sports bars/restaurants to the ross retailer and ross has been good but I miss the bar restaurant days.. Where I made good money. – less