Cash Office Associate/Customer Service (Former Employee), Ashburn, VA – January 23, 2013
Pros: great breaks
Cons: terrible management
I would come in and count the drawers from the previous night. Order money for the week. Count the safe and do deposits. I also did product replenishment and inventory loss prevention. Recovery was done at the end of every night and the store cleaned before anyone could leave. The management was not organized and many times we were short handed due – more... to people calling in and no one coming in to replace them. Co-workers didnt like the job but we loved each other. The most enjoyable was the customer service counter. I got to work with the best we had there and help implement new Operation procedures. – less
Sales Associate (Current Employee), Roseburg, OR – September 21, 2014
Pros: fun job, physical, good shifts.
Cons: poor management
The jobs here are very stressful and demanding, I've learned alot about customer service and retail. All short shifts most is 6 hrs a day. The management team is lousy and doesn't help or treat or care for their employees as they should. The way they pay employees is a joke and unfair. The schedules are ridiculous and get like 10-15 hrs a week. My co-workers – more... are great people but most are lazy and most don't deserve to even keep their jobs. – less
Great stepping stone for students or people that have just relocated
Front End Supervisor / Backup Manager (Former Employee), Lake Forest Park WA – September 21, 2014
Pros: in store discount
Cons: low hours, low pay, constantly on your feet, inconsistent scheduling
A typical day at work consisted of tending to customers, receiving and displaying merchandise, and selling merchandise to said customers. My time at Ross taught me how necessary it is to seek higher education at any cost. My co-workers were mostly students. The hardest part of the job was the inconsistent scheduling and the low pay. The best part of – more... the job was the in store discount. – less
Customer Service (Current Employee), Corvallis, OR – September 21, 2014
Manager = awesome Hours = poor Job Position = Easy Despite having not enough hours the job is amazing, the environment is positive and easy going, the employee's for the most part are very nice and the manager is awesome. I am so lucky to have an awesome boss like I do working at Ross Dress for Less, Not very many people have that opportunity.
Retail/Sales/Register (Former Employee), Tolleson, AZ – September 19, 2014
Pros: i loved to shop then.
Cons: i had to move to california.
I began working at Ross as a Dept sales representative. After 6 months I was approved to the Women's Dept. And after 3 years I was being trained for a managers position, and had to move for family emergency purposes. I loved my job, supervisors and Bosses were great!
Customer Service Representative (Former Employee), Stockton, CA – September 19, 2014
Really liked working here. I love working with the public and assisting customers with anything they need. This job taught me how to make the customer happy. It also taught me ho to answer phones and act in a professional manner.
Floor supervisor, Softlines Dept (Former Employee), Johnstown, PA – September 19, 2014
Pros: nice people
Cons: hours were too long
A typical day was to open the store and assign everyone to a department, check on customer's and stock the store. The hardest part of the job was always trying to please the Manager. The most enjoyable part was the customer's.
Store Manager (Current Employee), Lake Worth, FL – September 18, 2014
Responsible for all phases of the stores’ operations. Manages and controls the operations of the store to ensure that company standards and expectations are consistently met. Executes business plan and associated programs that will deliver the desired sales and profit results, while maintaining good quality customer service. Recruits, hires, trains – more... and develops Assistant Managers and non-exempt Associates. – less
Assistant Store Manager (Current Employee), Slidell, LA – September 17, 2014
The workplace is very busy and you are always on your feet. I have learned so much from this company especially my customer service skills. I have always loved working here. It is so energetic and welcoming. The hardest part I must say is when I first started working here I had to get use to working because this was my first job. I enjoy most about – more... my job is my co-workers and definitely the customers. – less
Overall somedays we would be extremely busy other days we would be at a slow paste and not really to busy. The managers were pretty nice but the head was a real rude,cruel, person. I stayed there for so long because I absouletly loved my co-workers all of them were very sweet.
Retail Sales Associate (Former Employee), Alameda, CA – September 17, 2014
Cons: minimum wage
It was fun working with the associates at Ross. They were friendly and awesome to talk to. The hardest part was making sure the store looked nice for the next day. Overall great experience for learning customer service skills.
Front-end Supervisor (Current Employee), Dallas, Tx. – September 16, 2014
Busy, Busy, Busy....it was never a dull moment in Wal-Mart. It was good and bad management there, I can honestly say, but I hung in there. Co-workers, ummmmm, didn't really do to much talking at Wal-Mart, Just went to work and did my job.