The Dispatcher is an excellent team player and utilizes their strong organization and communication skills to coordinate team members, customers, truck drivers, front-ends and the sales team. The dispatcher works well under pressure while maintaining a positive attitude.
The ideal candidate is prompt, reliable, and able multi-task effectively. The key deliverables for the Dispatcher are: ensure customer commitments are realized, build and optimize the delivery schedule and communicate with stakeholders.
Build Delivery Schedule
Optimize shipping lanes
Strong focus on priorities
Adept at customer negotiation
Monitor order progress and record performance
Engage Sales Team for service decisions and customer priority
Delivery Fulfillment %
Fleet size and composition targets
Minimize scheduling conflicts
Transparent order commitments with customers
A minimum of 2+ years post secondary education with relevant work experience.
Or a minimum of 2+ years of experience in logistics.
Product and industry knowledge an asset
English proficiency; fluent in other languages an asset