I started out as a cashier and worked my way up into a unionized position. I was able to cross train in almost every area of the store. I really took advantage of all of the training that the company provided and the wages and benefits were generous.
Paint Associate (Current Employee) – Edmonton, AB – 17 October 2016
Gets very busy mixing paint/ Stain for customers. I also get called to cover customer service or cashiers for breaks, washroom breaks or just to help get lines down or to check a product for them. I learned how to mix paint, what the differance are between all the solvants and paint thinners, differance between using a all in one(paint and primer) and also learnt what is accually in a paint like the binders. Management is helpfull when it comes to somethings but as everyone else they try to answer customers or employees questions as best as the can. My co-workers are fun to work with we all make fun out of working. The hardest part of my job is lifting the 18L buckets of paint/stain/primer they are heavy. The most enjoyable part of my job is seeing all the little kids so intrested in how paint is tinted and how it get shaken also hearing all about customers projects they have on the go.
Merchandiser (Former Employee) – Hamilton, ON – 16 October 2016
At Rona I would keep stalk tidy in the store back and front, I would also greet customers and take customer service calls. I learned how to prep for inventory and how to properly keep stalk organized. Coworkers were friendly and quick to help get me involved in the store. Management taught me everything required to do my job and were sure to make a friendship with all staff.
This company is commendable and gives opportunities when needed.
Customer Service Clerk/Head Cashier (Current Employee) – Calgary, AB – 2 October 2016
It was a very busy workplace but I had to learn a lot of things independently. This is both positive and negative. Positive because it helped reveal to me that I was able to work with little supervision but negative because it got me over whelmed a lot of times. I did enjoy the job because accounting is what I love doing. It is a good place to work at.The co-workers are wonderful. It is almost like a family.
company tries to supply a veried and diverse year round employee entertanment
Yard and Plant Worker (Former Employee) – Calgary, AB – 29 September 2016
Working stations use radios at all positions to contact each other from yard to sales to command office. This eliminates mistakes before they become mistake Problems reported were always addresses promptly Staff was always supportive and encouraged what ever prodject I ever worked on.
choice of two types of health and benifits packages
Yard Worker (Former Employee) – Calgary, AB – 25 September 2016
A typical day at work, was non-stop 8 hours a day, on my feet helping customers and making sure product was cleaned up. As well helping customers with my experience in what product would be best for them. I learned better communication skills, and other real-world outcomes. Management at this job was alright. The store manager took quite a bit of advantage over the store workers and yard workers and undermined how hard everyone worked daily. The hardest part of my job was lifting a 125kg cement block, there wasn't anything hard other than that. The most enjoyable part of my job was meeting so many new customers and working with extremely diligent co-workers.
Staff Member (Current Employee) – Brampton, ON – 23 September 2016
Tougher management that can make up their own minds without constant approval from upper management would help. They need to be tougher with workers that do not pull their weight! Need staff that are willing to work not talk with each other all the time or spend time on their cell phones. Customer service should be number one in their minds, not what they are doing Friday night etc.! Get managers in that know how to control staff and work with staff to become a better store!
Some great staff
Some staff that don't care and just want a paycheck/need tougher management that can control staff
Cashier/Customer Service (Former Employee) – Chilliwack, BC – 4 September 2016
Usually work 6-8 hour days part time while I was going to school. Was boring at times when the store was dead but I always managed to find something to do with my time. Cleaning, orgnizing of restocking shelves.
Plumbing Team Member (Former Employee) – Barrie, ON – 4 September 2016
Everybody was always hard at work, even the managers. they didn't have to come down and help their employees move and set up displays, but they did anyway, unfortunately despite this, employee morale was somewhat low, I have overheard employees speak about how much they did not enjoy working there.
Sales Representative, Co-op Placement (Former Employee) – Toronto, ON – 25 August 2016
I got a few work experience working here as a sales associate, and also helping customers load various materials into their cars. Got to learn different and various materials in different compartments in the store. This is mostly in wood field of the store. I would say overall experience was good.
Assistant Manager (Former Employee) – Grande Prairie, AB – 9 August 2016
Awful place to work. Very cheap company, benefits are awful, you are better off to get them yourself. No job security, poorly managed company and no growth opportunity. I would never recommend working for them.
Great store staff while Senior Management team need is out of touch with the daily running of the store's
Store Manager (Former Employee) – Peterborough, ON – 8 August 2016
My experience at the Peterborough Rona is that you will not find a more dedicated store staff anywhere and their customer service skills are excellent, but in my experience with the senior management team for this area they are all about the final number's and have lost touch with the customer service part of the business.