Pros: Co-workers are supportive, Online training sessions are a bonus
Cons: Outdated training sessions, Unorganized managers
I was a hardware clerk for 3 months at Rona Inc.
In the mornings it was a nice quiet place, stocking shelves for the most part was one of my only responsibilities. When entering the building, I would begin with online training sessions. These sessions were useful, but in some cases outdated. A decent amount of time would be spent on items that we didn't even have in store anymore for some sessions. My 3 co-workers in the department were very easy going with me and taught me a lot about the codes for each item. In the first bit I wasn't very good with customers, but eventually I got the hang of it thanks to some tips by one of my co-workers. What I didn't like was on some days I would be the only one in my department, not knowing what to do. Management was very nice to the employees (at least I thought so), but sometimes a little unorganized.