Inventory Control Assistant (Former Employee) – Windsor, Ontario – January 4, 2014
Every day you learned something new - new skills for retail and customer service. The management team was very hands on and encouraging. My co-workers were very knowledgeable and very willing to share their knowledge so no matter what department you worked in you always learned more. The hardest part of the job was when we ran out of stock and the best part was being able to order the product in or have it transferred in. Also the fact that due to a lot of hard work and co-operation from all staff we were able to skip a physical inventory 2 years in a row.
office administrator (Former Employee) – miton ont – January 19, 2016
was a busy job and long hours but I love my job and my co workers my job consists of cashier counting and balancing the tills purchasing for the store calling vendors shipping and receiving payroll paying the bills
Sales Associate (Former Employee) – Toronto, ON – January 5, 2016
Working at Rona was very enjoyable. Very nice staff and management. Always learning new things with all the customers that ive served. Improved my social and communication skills. Hardest part of the job was keeping track of where everything is in the store. I mostly enjoyed being able to not only work indoors but outdoors as well.
merchandiser (Current Employee) – Edmonton, AB – November 10, 2015
Friendly and happy, glad i got to work at this job and learn the ins and outs of being a merchandiser. it is awesome and fun but the wages are low and the hours are short. i need more to be able to balance all my bills,
CUSTOMER SERVICE SUPERVISOR (Former Employee) – Waterdown, ON – November 9, 2015
I Work for Rona for 5yrs. I just got layoff because of slow business. I wasFrontend supervisor and taking care of 30 staff members.I enjoyed my job, I love my coworkers and my managers.we were the great team. I was taking care of daily paperwork, counting safe, taking care of credit applications ,taking care of schedule, ordering stuff for daily needs.
MH Picker (Former Employee) – Calgary, AB – October 30, 2015
There are always something to do. Safety is considerate as a priority and people work with confidence. A solidary team work makes great companies and Rona never was an exception. Management focus in its workers and secondly in productivity, is a worker is happy the productivity is a piece of cake.
ASSISTANT STORE MANAGER /OPERATIONS MANAGER (Former Employee) – Fort McMurray, AB – October 1, 2015
I enjoyed my time with the staff and Management team. There are a lot of learning curves for a new team to over come and time will help this. The work environment was enjoyable. The staff can make your day for sure.
alot of staff building programs . Monthly events for the staff
micro managment by store leader..No hands on with the managment team
Great Associates, Questionable Overall Environment
Lumber Associate (Current Employee) – Toronto, ON – September 9, 2015
I have worked at Rona for almost three years. Within that time I've been able to transfer several times to different and more demanding departments. They've let me grow as a person, and I have made life long friends who I don't know how I lived without before coming here. A typical day is working hard in your department, dealing with customers, and completing set lists given by management. I've been able to work 8 different positions within Rona. I've received free training for all saws, equipment and heavy machinery. Management tends to treat staff fairly but can be biased. I have found that some managers will try to make you succeed and others will find what you're good at and keep you there with no room for advancement. Pay raises are hard to come by, wages are low, and with many qualifications new hires with no experiences are often hired with a higher hourly wage than I have accumulated over several years. No one makes over $15/hr. Its hard to deal with unruly customers, and with management. Management will have a bad day, take it out on you, and if you don't perform they will not be agreeable. The most enjoyable part of the job is the team members. They make every single day worth it.
Lots of manual labour, Unfair treatment from some managers
Full time sales associate to Head Cashier (Former Employee) – Camrose, AB – September 7, 2015
Working at RONA was a great experience I advanced quickly to Head Cashier. I learned a lot of skills in working with money as part of my duty was to make floats, balance safe, make customer payments, and send the accounting information to the head office.
Cash Supervisor (Current Employee) – Mississauga, ON – August 25, 2015
Typical Day: Complete assigned tasks in between helping customers; because customers come first.
Learning: The customer isn't ALWAYS right. I have my team to back me up on decisions made with customers. It's all about prioritizing, staying organized, and having proper communication between coworkers.
Management: Very understanding. Welcomes opinions and change.
Co-workers: Very helpful. Able to keep a professional relationship.
The Hard Part: Having customers not understand that a company consists of many employees and that not each and every employee is aware of absolutely everything; blame gets put on individuals rather than having general criticism.