Inventory Control Assistant (Former Employee) – Windsor, Ontario – 4 January 2014
Every day you learned something new - new skills for retail and customer service. The management team was very hands on and encouraging. My co-workers were very knowledgeable and very willing to share their knowledge so no matter what department you worked in you always learned more. The hardest part of the job was when we ran out of stock and the best part was being able to order the product in or have it transferred in. Also the fact that due to a lot of hard work and co-operation from all staff we were able to skip a physical inventory 2 years in a row.
Friendly workplace with a knowlegeable service team.
Cashier/Lumber Yard (Former Employee) – Sault Ste. Marie, ON – 14 April 2017
Smaller workplace and warehouse compared to competitors. This leads to less product choices overall but a much more personal experience for customers. This workplace has a focus on service quality over product quantity.
Salesperson (Current Employee) – Oakville, ON – 13 April 2017
stacked some wood fixed it up and helped customers out, with customers i would show there where the wood was that they needed and what would is best suited for each specific thing they are trying to design and create.
Head Cashier (Former Employee) – Edmonton, AB – 11 April 2017
Until they got new managers then it went all down the drain. I did enjoy the staff I worked with. I did think that we could have hired more people and it always seemed like they would make us short handed instead of hiring some people.
Lumber Yard Worker (Former Employee) – Simcoe, ON – 8 April 2017
Was told I was going to get a raise for like 7 months and didn't see a dime then told I was gonna be reimbursed by the assistant manager then got laughed at by the actually manager saying no k was going to get my raise when I got it
Yard staff (Former Employee) – Cobble Hill, BC – 5 April 2017
They said they would have me job shadow someone.It did not happen.The management talks over management.For the amount of work expected salary very low,and the boss in the yard,needs to stay in the army.Was a know it all who knew nothing and was not good with his employees at all!!Was willing to work and to do a good job but didn't last long enough.Turn over there really high!!!
Cashier (Former Employee) – St. Catharines, ON – 29 March 2017
Working at RONA has been a wonderful experience. Employees are always nice and ready to help you whenever you have any questions. I have been able to improve on my problem solving skills as well as improve my customer service skills whenever customers had a problem or concern with either the product or their service. Management was always there to help out when the store got busy and answer questions.
Yard Worker/ stocker inside store (Former Employee) – Surrey, BC – 16 March 2017
People can be very lazy and you have to keep fixing there mistakes. its very slow in the evening. Rona cares so much about safety of employees for example you have to where a hard hat outside while taking down racking
Very great set of skills that were learned from Rona
Assist customers (Former Employee) – Oakville, ON – 14 March 2017
Vast and unique skills in many fields such as customer service, lumber treatment and care, lumber product information and uses, Hazardous protocol and rules, Etc. Rona was the stepping stone to which i learned many skills i do use everyday.
Stock/ Merchandiser (Current Employee) – Leamington, ON – 10 March 2017
The job is enjoyable in that I work nights - part time - with one other person so we don't have to deal with management. A typical day is filled with frustration due to poor procedures and systems and disorganization. Most people there hate their jobs and upper management so the culture in not a positive one. The hardest part of the job is dealing with the many changes in procedure due to poor planning, mismanagement and extra workload due to laziness/ negativity of full time staff.
Cashier/Customer Service (Former Employee) – Winnipeg, MB – 8 March 2017
I've been with Rona for a number of years working part time while going to school. This corporation does NOT care about their employees. During slow season I'm lucky getting 10 hours a week, even after asking management to switch departments in order for more hours, to which they completely ignored.
Poorly managed, no consideration for part time employees
Merchandiser (Former Employee) – Cambridge, ON – 6 March 2017
Typical day at work included heading to the Receiving area where i would grab a pump cart, pick a skid of product, and head out into the store to put that product away. some days there was alot of skids, and we would be doing them all day. but some days, or on slower periods of the year there were barely any skids. break room is cool, i like the quiet room with the comfy couch. When youre not pulling skids, you are spotting for someone on a machine, or wrapping and banding product to prepare it to either be shipped, or put in the steel. the hardest part of the job was that some product was too heavy to lift on my own, or the work was long and strenuous. your feet hurt at the end of the day and maybe your back too. long 8 hours of standing on your feet. great source of exercise however. The crew i worked with was fun to be around and working with them often made the shift go by faster