Sales Associate (Current Employee) – Fort McMurray, AB – 29 August 2013
Working for RONA definitely has its benefits, such as flexible hours and friendly faces, but sadly it has more cons than pros. In-store management does its best to keep everything in order and organised, and it has slowly improved over recent events, but still needs to put more effort into their job. about half the managers push aside the backbone ethics of being a manager and disregard what their job actually is. On occasion, I've had customers ask me how they've managed to stay in the managerial position, where the associates can handle most situations better than they can. Even with internal affairs, there is slight favoritism and judgmental decision making that has subjected certain individuals with unnecessary inconveniences and makes many of my coworkers, both new and veteran, and myself want to quit and never look back.
As most jobs in town have a high turnover rate, there is also a huge lack in training for any new hires for the company. After orientation, they are simply thrown onto the floor and expect the senior associates to train them. There is training available, but its on a single, older computer that people must make time for in order to learn anything of use. Since there is a lack of coverage, its rare to see anyone wiping the dust off the old beast to learn what they should've known before branding the RONA name.
Its sad to see RONA in this state, considering how much potential is being wasted through various outputs. I wish to see RONA get its act together, grow up, and actually shine in this boomtown, the way it should be.
Head Cashier , Vault (Former Employee) – Nanaimo, BC – 6 December 2017
i loved working for this company , i worked for them for almost 8 years . i gained so much experience in the world of customer service and building materials . my co-workers and management felt like family , ill cherish my time with them
Paint etc (Former Employee) – Surrey, BC – 25 November 2017
Terrible place to work !!!!no manager support! And the managers they have are uneducated in customer service!!they donot support their workers!! They use them! Management needs to go for intense training on how to treat people!! Believe me, bad place period!! And shop Canadian??? Everything is from China!!! So how does that work!!