An excellent career in and tough and competitive retail market
Retail Manager (Former Employee) – Red Deer, AB – 26 November 2016
I felt sometimes challenged each day to find new ways to keep the staff fully engaged and productive. I had fun in doing this and looked forward to each new challenge. I enjoyed the staff, and even now after retiring from this company, I still visit and reminisce with the staff ; all of whom I miss; who were the support and family one would want to have in such an environment. The actual work of directing the operation was pretty much self fulfilling, and any specific changes and course changes were dictated by senior / regional management, and this was fine with me. I had an excellent relationship with all the upper managers and support staff at the regional office and at the Head Office. This company, during my time as a store manager, was centrally directed, and other than bi-annual manager's meetings, we had little major directional or input opportunities. Rona Inc. is a very large national company, and as such is centrally controlled. As you maybe aware, it was just recently purchased by Lowe's. My most serious and hardest part was helping the sales staff feel good about their jobs, and providing excellent customer service - day in and day out. There were lots of personal issues that staff had, and needed help solving and sorting out in their lives. This all made my work most entertaining! The most enjoyable moments were my staff and praising their accomplishments and good efforts. Building our friendships and trust. I conclude with my deepest respect for all the people, both staff and customers, whom I associated with and learned to love and enjoy in amore... typical day at this building supply location. It was a rewarding and fulfilling experience for me.less
Decent salary levels, safe work place, great people, and happy staff.
pressure to produce more sales and squeeze a little extra out of the customers
Sales Professional (Former Employee) – Lethbridge, AB – 11 May 2017
Rona was a very good stepping stone for me in my career path but I don't know if I could ever see it as a permanent career. I was a Sales Professional which was essentially Counter Sales, Floor Sales, and Package Sales mashed into one position. The company sent me for a 5 day training course on packages in my first 2 months there and were very helpful when it came to training questions.
Work was easy most days but you'll always have the occasional customer that wants an oddball quote but that's to be expected, just use it as a learning experience and move on. Staff was great as was management.
Trained very quickly, Package Designing was interesting, Great staff
Paint Associate (Former Employee) – Brampton – 8 September 2015
Worked independently and in a team environment. Accurately mixed, tinted and filled customer orders while ensuring no mistakes were made in the process. Calmly and professionally dealt with customers and achieved customer satisfaction. Developed an in-depth knowledge on various products within the paint department in order to help customers with their needs. Frequently lifted & carried, pushed & pulled up various heavy objects. (I.e. skids, heavy paint buckets, etc.)
Worked here for about 2 years, have been treated horribly by management. The staff and co workers are friendly but way too many rules and procedures. You break one without knowing (like giving a family member a discount) you get watched by security for a month. Horrible pay and horrible hours. Do NOT work here.
Service à la clientèle (Former Employee) – Siège Social – 1 June 2015
Il s'agit d'une entreprise en constante ré-organisation qui se base sur les ventes et les chiffres. Le processus des circulaires est beaucoup trop lents, les produits pas assez disponibles lorsque les ventes. Côté RH, des mises à pieds sont fréquentes par contre, on donne des augmentations et des bonis annuels même si les objectifs ne sont pas atteints mais on remercie des employés......
Cafétéria, bons collègues
Reconnaissance des employés, mises à pied fréquentes selon les objectifs de ventes, lenteur dans les décisions, trop de réunions, trop de chefs, pas assez d'indiens
Shift Leader/Sales (Former Employee) – Windsor, ON – 15 April 2014
Worked with some great people, always learning and doing new things. Never really a dull day, its all basically customer service and helping people decide on what they need to buy. Management was alright, always ran a skeleton crew to save money so you always had to cover departments.
VP strategic Development (Former Employee) – Boucherville, QC – 19 November 2011
The people at RONA are very much kind and true hearted. They have good work ethics and values and respect is at the very centre of them. Honesty and generosity are also very important. Pretty much like the President of the company who instills his own principles and values to the people around him since 20 years. That said, the other side of this coin is that the RONA culture could be slow on decisions and execution. Meetings are incredibly frequent and its seems that fear of action - or the deep sense of unanimous consent - can create tensions and a lack of a much needed commercial agressivness.
good quality of life, nice offices, good packages.
countless meetings, too much procedures, many people holding projects back