Pros: Place to eat in the same plaza
Cons: No career advancement opportunity
At Rogers, I provided customers with assistance for what they required. Some customers may already be with Rogers and are looking for a different phone plan more suitable to their needs. Some customers may be thinking of switching to Rogers from their current service provider. These customers are easy to deal with when switching over from a similar service provider like bell. However if they are with a service provider that offers much cheaper services, it is difficult to convince the customer to switch over. This was the hardest part of my job because I was only able to convince customers like that to switch over a few times. Fortunately, the management at Rogers was always aware of things going on in the store and dealt with them reasonably. I would say the management at Rogers was very good. As for the co-workers, they were all freindly and engaged in communication regularly. We would help each other out and learned to work as a team. I learned from working at Rogers as a sales associate that it is important to build meaningful relationships. As a sales associate at Rogers, the most enjoyable part of the job was successfully helping a customer to set up, or upgrade a service plan with Rogers.