It is great experience working for Rogers. I've learned Great customer serving skills, time management and leadership skills.
Pros: Learning camps, Social networking activities.
A great place to start one's career. An amazing place which boosts up one's confidence. It gave me an opportunity to learn customer service, Leadership, and Team playing Skills. As you have to finish the call with in the time limit, One can improve his time management skills as well. A 8 year shift allow you to handle an average of 50 calls. If we follow the protocols and ask for the exact details, the problem can be fixed within 3 minutes. The hardest part is to talk to someone who isn't good with the Language, someone who is not tech savvy. The most enjoyable part is when people appreciate you by the bottom of their heart.