Rogers Communications Employee Reviews in Canada

Found 335 reviews matching the search
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to work but no advancement opprotunities
Customer Service Consultant (Former Employee) –  North York, ONApril 4, 2016
Good place to work if you are just starting out in the customer service world. Lots of fun activities and your team manager will ensure you engage in them. Co-workers are amazing and fun to work with.
Pros
Excellent Work-life balance
Cons
lesser pay than rival companies
Was this review helpful?Yes1No1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Enjoyable part of the job
Service/Installation Technician (Former Employee) –  Brampton, ONAugust 10, 2016
The best part of my job was without a doubt the people that I work with. Everyone is always ready to help and encourage one another. That has definitely helped me become a more confident person.
Pros
Good hours
Cons
N/A
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive
Analyst (Current Employee) –  Brampton, ONMarch 29, 2016
When I started , I was excited to join Rogers Communications, after the first 3 yrs, Work seemed repetitive and I didn't really feel that I was encouraged to progress.

Always keep learning and try to get to that next level.
Pros
Decent Compensation Package
Cons
Outsourcing work out of the country - Learning Opportunities - Advancement
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Poor
Full Time Commission Sales Rep (Former Employee) –  Lethbridge, ABJune 30, 2016
i enjoyed all of my co workers management was all about business meeting qoutas was more important then if my daughter was sick and needed to be taken care of commission was a nice factor but when things are slow not so much.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Friendly place
Manager Finance (Former Employee) –  Montréal, QCFebruary 8, 2016
I was working in the Fido branch. People are just great and teamwork is a way of life. I never had a bad experience with any of my colleagues.

I learned much about teamwork. People help each other and I appreciated a lot how people go out of their ways to provide information when emergencies occur.

Management has a great vision and is very close to its employees. Their doors are always open and we don't feel any barrier due to hierarchy.

In summary, I would suggest a job at Fido to everyone.
Pros
People and culture
Cons
Stress hours at month-ends
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Life at Rogers
Technical Support Consultant (Former Employee) –  Toronto, ONJuly 5, 2016
Without going into too many specifics, life at Rogers was very positive overall. I highly recommend Rogers as an employer.
Pros
Good pay and Benefits
Cons
High stress and demanding/inflexible performance targets
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
great coworkers
Ticketing Support (Current Employee) –  Kitchener, ONJuly 8, 2016
great coworkers, but the ability to move up in the company are limited. The company mainly resides in Ontario. Very difficult to transfer locations
Pros
30 minute lunch
Cons
job opportunities are lacking in management
Was this review helpful?YesNo1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
An overall average place to work at.
System Design Engineer (Former Employee) –  Brampton, ONApril 30, 2016
A company with a culture of friendships and nepotism. Difficult to advance career without having a godfather in management.
The co-workers are great and the work environment is good, issue is the poor higher management.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Room to Grow
Shift Leader (Current Employee) –  Calgary, ABMay 4, 2016
Rogers is an awesome company to work for if you'd like to be considered for advancement when positions become available. It also a great company for students as most managers are willing to work around your school schedule.
Pros
Discounts on services
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Highly bureaucratic
General Manager (Former Employee) –  Toronto, ONJune 17, 2016
Large organization going through a lot of restructuring; slow to make changes and adapt to customer needs; lack of proper leadership in some groups
Pros
Large company, good benefits
Cons
Lack of proper leadership
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Place to Work
Senior Manager (Former Employee) –  Toronto, ONMarch 31, 2016
Dynamic fast paced environment that allowed you to express your capabilities.

People are friendly, many crossfunctional interactions and opportunities to build interdepartmental relationships and learnings.
Pros
work from home
Cons
too many corporate reorganizations
Was this review helpful?YesNo2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Never a Dull Day in IT
IT Professional (Current Employee) –  Brampton, ONFebruary 2, 2016
Rogers IT is a fast paced environment with a first to market culture.
Definitely not for the faint of heart but those who are passionate about what they do and are seeking exposure to a wide variety of technologies and interesting project content, this is the place for you! Prepare to put in a lot of extra hours within IT.
Pros
Fair salaries
Cons
Work life balance suffers at all position levels
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Stressful at times
Customer Service Agent (Former Employee) –  Pickering, ONApril 4, 2016
Take calls, deal with billing payments and sales. dealing with
Angry customers daily. Movement into a management roll does not happen often. Call center environment is very different than face to face customer service.
Pros
the job
Cons
angry abusive customers
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Canadian Success Story
Corporate Account Manager (Former Employee) –  Toronto, ONApril 20, 2016
Overall a great company to work for with great people, employee benefits and culture. Diverse and varied departments with plenty of offices to work from.
Pros
Discounts of services
Cons
Sometimes difficult to advance career
Was this review helpful?YesNo1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
awesome place to work in
Business Analyst (Former Employee) –  Brampton, ONJuly 20, 2016
way ahead of technology and good people to work with team work is excellent, relaxed but fast paced, moving ahead of time and technology, instant real time systems
Pros
great benefits
Cons
none
Was this review helpful?YesNo1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun and flexible work
Customer Service Representative (Current Employee) –  North York, ONJune 30, 2016
A lot of perks

Will train you to handle extreme situations and better customer service

Management is okay, depending on the manager

Commission on sales is fantastic
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Terrible place to work
Revenue Assurance (Former Employee) –  One Mount PleasantJune 17, 2016
Started off as a Sprint Canada employee then bought out by Rogers and became a Rogers employee.

Terrible office politics and never felt welcome. The managers had there favorites and it was obvious. Workload was impossible and terrible support from management and training. Management was never there for you and completely micro managed people. No respect from management whatsoever you were treated like a number and simply replaceable.

Management would favor there favorites and go out to coffee with them and if you were not in the club you were given a huge workload while the favorites got minimal work and it was obvious.

No job security as constant layoffs and its true as they say you never grow old working at Rogers. Getting laid off with a package was the best thing that could of ever happened.

The only good thing was the salary and benefits. There is life after Rogers and I would never go back. I would not recommend this company to anyone.
Pros
benefits and salary
Cons
terrible managment and lack of training, too much office politics
Was this review helpful?Yes3NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Company with a team player attitude
Customer Care Consultant (Former Employee) –  Saint-Laurent, QCMarch 4, 2016
Rogers Communications is a great place to work because it offers employees innumerable opportunities to grow, develop, and succeed in their job.
Pros
Fun and supportive workplace environment
Cons
Late shifts are hard to deal with when you rely on public transit.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Difficult and stressful job. Paid well but had many issues
Customer Service Consultant (Former Employee) –  Pickering, ONApril 15, 2016
Worked here for 4 years. I found there was more and more worked piled on the longer you're there. Found it way to stressful and that management made it more so than it needed to be.
Was this review helpful?Yes2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun and fun
Customer Service Representative (Former Employee) –  Toronto, ONMay 19, 2016
fast pase always somthing to do
goood first job
great customer service training
love to smile
love to eat the food
flexible hours
good for students
great hours
Pros
nothing
Cons
the manager
Was this review helpful?YesNoReport

Overall rating

3.8
Based on 346 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.5
Salary/Benefits
3.8
Job Security/Advancement
3.3
Management
3.4
Culture
3.6

Rogers Communications Reviews by Location