Rogers Communications Employee Reviews

Found 861 reviews matching the search
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Respectful and Fun environment
Manager on Duty (Former Employee) –  Surrey, BC5 July 2017
Rogers tries to create a fun and respectful environment in the store while giving full priority to the customers. Hours of work can range from 4 hours - 8 hours. Management was very hands on and liked to be involved in all store operations. The hardest part of the job was dealing with irate customers. The most enjoyable part of the job was getting to interact with customers and listening to all the interesting stories they had to share.
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Excellent Benefits for call center
Customer Relations Representative (Former Employee) –  Montréal, QC4 July 2017
Overall Rogers is a great company..for the job you do taking calls it has pretty good benefits; 6 sick paid days, 2 personal days, 50% cellphone,medical,vision and massage coverage STD, LTD and discounts third party.

The hardest part of the job would be difficult clients..most importantly how you handle the call as well that you dont get a fixed schedule it has to change every 2months which can be annoying after a little while
Pros
Amazing Benefits
Cons
Pay is not enough vs competitors
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Pretty good
INSIDE SALES CONSULTANT (SMALL BUSINESS) (Former Employee) –  Toronto, ON4 July 2017
gOOD PLACE TO WORK. div Everythersed culture. everyone is supportive. Competitive atmosphere. Great place for somebody who is looking for a long time career.
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Love Rogers!
Fido Key Holder (Former Employee) –  Newmarket, ON4 July 2017
Rogers Communication gives you alot of opportunity to grow! They help you with your needs. They also have lots of resources to help makes your job that much easier.
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fun place to work
Isr inside sales representative (Current Employee) –  Toronto, ON4 July 2017
Great company base pay could be higher need more phones in office .great management although they don't know much about what we sell some reps are high priority and take sales from others.
Pros
commission
Cons
base pay
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Good opportunity for advancement, but poor starting pay for what is expected
Client Relations Representative (Current Employee) –  Toronto, ON30 June 2017
Work/life balance is nearly non-existent with the schedule availability at Rogers. Tenure of 10 years or more is required to be able to get a schedule that includes weekends off for front line reps, and even then, this is with also working evenings. Management and the quality of services provided is definitely above that of Bell, but reps are severely underpaid for the work they are expected to do. It's not the worst job I've ever worked at, but for the compensation being offered, it's not worth it.
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Great place but high school culture
INSIDE SALES-SMALL BUSINESS ACCOUNT MANAGER (Former Employee) –  Toronto, ON30 June 2017
Great place to work, with good managers, training and opportunities for growth.

Only issue is the culture. It can feel like a high school than an actual work place.

The company treats you very well and compensates fairly.
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Excellent work place
Chat (Former Employee) –  Toronto, ON27 June 2017
An amazing career and experience I have had working for Rogers I learned a lot and in constant training. Rogers cares for its employees as one of the leading company in the telecommunication industry
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Worst Telecommunications company to work for in Canada!!!
Small Business Specialist (Former Employee) –  Vancouver, BC27 June 2017
The amount of work you have to do does not equate with your pay. No one cares about you, especially the corporate players. All they can about is numbers and profit. They like to hire youth because we do not know anything.
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best job
Mobile Specialist (Former Employee) –  Brandon, MB27 June 2017
This was by far the best job and work experience I have had so far. i have never had manager that was as kind and caring and the benefits that came with the job were amazing. it was the best job i have had.
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Great place to work with lots of room for growth
Strategic Account Manager, Wholesale Development (Former Employee) –  Toronto, ON27 June 2017
Rogers believes in empowering its people. It is a good work environment with many talented people. Considering the size of the company, bureaucracy was not a big issue. Rogers Wireless was a fast paced, exciting environment.
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Great culture
Senior Manager, Business Service Delivery (Former Employee) –  Saint-Laurent, QC26 June 2017
I loved working at Rogers. there is a great culture across the company. I put a lot of hours because I was passionate about my job and my team to do the right things for the department.
Pros
people, benefits
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Consumer Inside Sales
Consumer Inside Sales Representative (Current Employee) –  Ottawa, ON22 June 2017
This place is one of the most depressing and negative places I have ever worked For.

There is so much bad vibes that it has such a huge turnover rate and people wont even stay for more than a month.

The compony keeps on changing and it screws over its employees.

They benifits where changed to save money yet the company makes an even bigger profit.
Pros
50% off services.
Cons
Everything...
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Dishonest Management
Direct Sales Associate (Former Employee) –  Kitchener, ON22 June 2017
The management of the company does not care about the employees or the customers. Their policies are designed to squeeze as much productivity out of both as possible in terms of revenue. I have no problem with this, my issue is that they refuse to admit that. they will tell you to 'put the customer first' despite policies clearly designed to exploit them. If you can 'read between the lines' and figure out what management really wants it's not a bad job. If you desire an honest and open work culture; avoid at all costs.
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Fast pace environment
Sr Project Engineer (Former Employee) –  Brampton, ON22 June 2017
Fast pace environment as a project engineer handling network build and network upgrade projects with tight deadlines. At times, very challenging working in such a huge organization and trying to meet deadlines.
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Rogers
Customer Service Representative (Former Employee) –  Markham, ON22 June 2017
Get to help a great deal of people every day.
Working long hours, problem solving.
Team was fun.
Lots of responsibility. Work environment is fast passed
Pros
Commission
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Well paying job with plenty of room for advancement.
Post-Sales Support Group (Former Employee) –  Moncton, NB20 June 2017
Really enjoyable work environment for a contact center. Management is supportive and there is plenty of room for advancement and additional training. The company is very involved in community service and the local community. They care about work moral and will plan fun events multiple times a month. Very good when sticking to labor laws and the company policies very fair. Amazing benefits! Medical coverage from day one, Share Accumulation plan, retirement savings plans, paid vacation, sick days. They train you very well for the job you will have.
Pros
Great benefits, company policies are fair, advancement opportunities
Cons
possible late hours, occasional restructuring
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stimulating work place
Customer Service (Former Employee) –  Brampton, ON19 June 2017
a great place to work if you are interested in constantly leaning new things and never staying stagnant within a good. Flexible work hours with great commission pay
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Give back to the community
Volunteer (Former Employee) –  Vancouver, BC18 June 2017
Management have organized info session and sends out emails to volunteers. Usually well coordinated, comes with sponsor swag. Jobs are not difficult get to see the parade without suffocating crowd.
Pros
free sponsored goods
Cons
cold weather
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Very Productive Team
Activation Consultant (Former Employee) –  Toronto, ON16 June 2017
Rogers has good management team.Managers are really nice, and peers are really friendly. There are lots of fun activities happen every month, and food are good :)
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Overall rating

3.8
Based on 911 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.6
Job Security/Advancement
3.3
Management
3.4
Culture
3.5

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