Great work atmosphere and culture
Program Manager (Former Employee) – Brampton, ON – 5 April 2017
Led projects that impacted multiple departments across multiple business units and external customers. Acted as a liaison between business and system areas and recommended work packages to fulfill solutions. Prepared and analyzed documentation on expected benefits, use cases, current/proposed process, workflows, data flows, process re-engineering studies, functional specification, risk integration and end-user adoption plans/guides. Performed analysis for projects with significant risk and impact to customer service and revenue generation.