Rogers Communications Employee Reviews

Found 905 reviews matching the search
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great company
Territory Sales Rep (Current Employee) –  London, ON4 September 2017
forward thinking, fun place to work . allows a good life work balance with above average income.
have to be willing to put in the work required though., discipline is required.
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Productive and fun place to be
Customer Service Agent (Former Employee) –  Brampton, ON1 September 2017
Friendly environment and a place to learn, grow and develop your skills, open door policy, great bonus structure and opportunity to grow within the establishment.
Pros
Clean Environment
Cons
Rotational Shifts
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Great place to work
Data Analyst (Former Employee) –  Toronto, ON30 August 2017
Excellent downtown location and faculties...near subway line. There is a gym on the premise and subsidised cafeteria for employees. Dress code is casual.
Pros
Employee discounts
Cons
Long Hours
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Not for everyone.
Customer Service Consultant (Former Employee) –  Toronto, ON29 August 2017
Not a very enjoyable place to work. The only way to move up within this company is to ensure you sell, even if you are not in sales.
There are not many positive things to say about this company.
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Productive and fun workplace
Team Sales Lead (Current Employee) –  Brampton, ON29 August 2017
Large organization with a lot of opportunities and some great people. Stable, growing, profitable so will be around for a while.Managers, Coordinators, Directors are very helpful and always willing to provide feedback
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Dynamic and exciting work environment
Brand Manager, Loyalty and Rewards (Former Employee) –  Toronto, ON28 August 2017
The pace is frenetic but its exciting to be a part of Canada's largest telco provider. Each day is different and there is always something new to learn.
Pros
great benefits
Cons
the pace at times impacts the quality of work
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Hostile environment
Customer Service Representative (Former Employee) –  Brampton, ON26 August 2017
When I worked at this company it was mentally taxing. Most customers were not happy with the company and took it out on the employees. No resources were provided to help the customers.
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Nice place to work - Don't expect to retire
Producer (Current Employee) –  Winnipeg, MB25 August 2017
I have enjoyed my time at Rogers but job security is not something you can expect. This may be true of every career but the involuntary turnover at my place of work was something close to absolute
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Team Manager (Former Employee) –  Surrey, BC22 August 2017
Great work environment
Great Staff
Low pay
Transit Accessible
Hard to move up
Good Hours but you have to do weekends and up until 11pm.
Discount on phone bill
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Fine Company
Salesman (Former Employee) –  Montréal, QC20 August 2017
I worked on the Saint Catherine building where we had an amazing amount of customers. Good commission, good environment, not the best balance with the schedules.
Pros
Lots of customers
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fast pace work envoirnment
Sales Representative/ Shift Lead (Former Employee) –  Mississauga, ON17 August 2017
A large competitive sales industry. Great place to learn and excel in selling tactics and learning the wireless communications world to the fullest...
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good/fast paced constantly changing
Professional (Former Employee) –  Toronto, ON16 August 2017
100+ e-mails per day
5-meetings/multiple calls
time management in fast paced environment
fast paced date driven moving toward customer focused
finding time for lunch
working with team/people
Pros
benefits
Cons
long hours
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Access to great services
Manager (Former Employee) –  Toronto, ON14 August 2017
Great exposure to cutting edge technologies
No opportunities for advancement
More jobs at the downtown location - hard to get to the Brampton campus.
Pros
Discounted services
Cons
Salary below market
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Good Place to work
Manager On Duty (Former Employee) –  Bedford, NS14 August 2017
Rogers is a very good place to work, they have a vast amount of entry level positions and provide you with room for growth and development in your career
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Horrible work environment
Retention Customer Service Representative (Former Employee) –  Burnaby, BC14 August 2017
The retention was less than 4% and the stress levels were unsupported and beyond mostly everyone there. Those that are there long term started prior to Rogers and was grandfathered into seniority but anyone new, had to struggle. The company has several stress management companies helping them and the general feel of the dark cold environment was closed and claustrophobic.

If you want benefits to go on stress leave and almost lost your mind, go ahead and work here.
Pros
benefits start from day of first hire
Cons
too stressful, changes in terms frequently, no management support
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Customer Service combined with Sales
Sales Consultant (Current Employee) –  Kamloops, BC12 August 2017
Managing a tough customer with a smile on his/her face is an awesome experience..the culture is cool, good people to work with. working hours are regular mall hours.
Pros
Culture is friendly
Cons
Mall hours hinder sales process
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Great company to work for
Manager , Change Management (Current Employee) –  Toronto, ON9 August 2017
Rogers is an excellent employer. They offer opportunities or growth and advancement as well as excellent work life balance. I would not be looking for another role, but for the fact that being new to Canada when I arrived 2.5 years ago, I took this role, being significantly underhired. But I have learnt a lot. Rogers is a dream company to work for
Pros
Great work life balance
Cons
Compensation
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employee functions
Customer Escalation Manager (Former Employee) –  Downsview, ON4 August 2017
Rogers encourages employees to keep fit, and to make healthy lifestyle choices. A Wellness Ambassadors" and an annual health, safety and wellness fair
Pros
free lunches
Cons
perminate hours
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Could be a good place, but too many politics
Live Chat Technician/Customer Retention Agent (Former Employee) –  Pickering, ON2 August 2017
Management thinks they are better than the rest, front line employees do the most work but get the least recognition. When we reach targets we get dollar store prizes instead of a reasonable pay raise while management go out for team building outings while the people who did all the work like the people on the phones get nothing
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Great Company
Corporate Sales Director (Former Employee) –  Edmonton, AB28 July 2017
In my 7 years at Rogers, I found it to be a very fair organization that promoted from within, and respected their employees.
Highly recommended for anyone interested
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Overall rating

3.8
Based on 958 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.6
Job Security/Advancement
3.3
Management
3.4
Culture
3.5

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