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Rogers Communications
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119 reviews

Rogers Communications Employer Reviews

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With 54 radio stations, Rogers Broadcasting is one of Canada's largest communications leaders.
Morning Show Host and News Director (Former Employee), Halifax, NSApril 9, 2014
A leader in the radio business with a vast support system for it's employees.
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on overall experience
retention rep (Former Employee), toronto onApril 7, 2014
Pros: a lot of benefits
Cons: shift work
Great job for learning the ins and outs of a call center and advancement
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Rogers work Summary
Territory Sales Representative (Current Employee), North York, ONMarch 28, 2014
Pros: bills at 50% and a very healthy and appreciable work environment.
Cons: dealing with different departments locating the right resource.
My typical day is about calling fixing appointments visiting customers on there premises, discuss there problems, suggest them solutions based on Rogers products. Engage my management to trace the right resource to create the technical solution based on the points I took with the client meetings. The hardest part is to evolve the finance teams to apply – more... necessary solutions under the budget. Usually it works out OK by the client and Rogers and the enjoyable part is to complete the deliverable's according to plan. – less
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Very productive
Customer Service (Current Employee), BurnabyMarch 26, 2014
Pros: great benefits
Cons: disorganized
Fast paced environment with a wonderful front line staff. Great vacation and benefits package. Management needs to work on communication but it has a great pathway for growth within the company.
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Large Organization
Enterprise Account Executive (Current Employee), Calgary, ABMarch 18, 2014
Pros: rénumeration
Cons: nothing
Very large and capable organization. Great people, wonderful benefits and excellent renumeration package.
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overall good company to work for
Financial Analyst (Former Employee), Toronto, ONFebruary 20, 2014
management is very professional, learned to enhance excel skills and deliver on tight deadlines. good corporate culture overall.
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not a big fan
Sales Representative (Former Employee), Edmonton, ABFebruary 19, 2014
Pros: nope
Cons: stupid schedules and a complete gong show when it comes to organization
would not suggest this company to anyone. current ownership does not invest money into its cellular sales reps at all. I was not impressed at all.
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Bad management
PRODUCT MANAGER (Former Employee), Toronto, ONFebruary 18, 2014
Pros: some good co-workers
Cons: no guidance
Bad Management
Slow decision making
Illogical market decisions and product design
Customers come last
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Competitive salary depending on market
Part time (Former Employee), Ottawa, ONFebruary 13, 2014
Good employee benefits and discount on their products, but hard to get them set up. Not very flexible when you need time off for the most part, but some managers will try. Willing to teach you new positions and skills if you ask.
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Rogers Communications
Customer Service Consultant (part-time) (Former Employee), BramptonFebruary 10, 2014
Pros: location
Cons: unorganization
• Provide world class customer service when handling incoming calls
• Listen to customers, analyze their needs and offer adapted solutions
• Promote Rogers products and services
• Take appropriate action to efficiently resolve issues
• Identify customers need for additional Rogers's products and services
• Take accountability to solve issues from beginning – more... to end
• Meet established productivity objectives
• Receive and incorporate feedback to improve personal and business performance – less
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good
Team Manager (Former Employee), bramptonFebruary 7, 2014
very sales oriented if you are in the service industry, need to maintain sales to keep your job, good benefits and pay good working enviroment
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Manager/Area Trainer/ District Manager ROT
Area Trainer / District Manager (Former Employee), Northern OntarioFebruary 7, 2014
Pros: assisting staff growth
Cons: watching the company treat it's customers poorly.
Managing staff, scheduling, customer service, filing reports, coaching, training, product management, cash deposits and much more.
I was employed for over 16 years with the company so it's safe to say I gained 90% of my retail knowledge from them.
Management was fantastic when Ted Rogers was still alive but it declined quickly after he passed.
Co-workers – more... were great.
Not feeling secure.
Training staff. – less
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Fun work place
Business Account Manager (Former Employee), Downtown TorontoFebruary 5, 2014
Pros: innovative products
Cons: salary
Was able to utilize all the training provided (always encouraged never discouraged) in order to aide in my advancement. Always able to test products out first to further assist in our sales.
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Tech support
Technical Support Representative (Former Employee), Moncton, NBFebruary 5, 2014
Job is not that bad, it's just the way the wanted things done.
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Amazing job, good pay, great benefits, customers are rude sometimes though.
Technical Support Expert (Current Employee), Richmond Hill, ONFebruary 3, 2014
A typical day starts with logging into the phone and troubleshooting customer issues that may be as simple as turning on equipment to ip address conflicts that take hours to figure out. It is challenging, but fun. I have learnt to deal with difficult people with ease and learn the difference in different management styles from the four different managers – more... I have had in 8 months.
Amazing co-workers, but in an organization this size, co-workers come in all shapes and sizes and intellectual capacities.
Overall, its a great place to work, one just requires patience to get anywhere. – less
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Very Positive Environment with Various room for flexibility and creative growth
Volunteer (Current Employee), Mississauga, ONJanuary 27, 2014
Pros: great social environment
Cons: no pay :(
Lets you make friends while gaining positive, current day media technology experience. It is suitable for people in all phases of their various media-related careers. Definitely a must-try volunteer opportunity for aspiring journalists, directors, or producers.
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Nice place to work
Sr. Manager (Current Employee), Brampton, ONJanuary 17, 2014
It is a great Canadian company to work for. It offers a lot of benefits that some of other companies out there simp ally does not.

Working at Rogers can sometime be very exciting and sometime very confusing. Culture of fast paced is being confused with cheos on several occasion. Constant change is in the DNA of Rogers that sometime does not let things – more... settle and fruit to ripe from your hard work. – less
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Productive
Customer Service/Retention (Current Employee), Brampton, ONJanuary 16, 2014
Productive, hard work and fun work environment. I learned to be more patient and listen to understand rather than listening to reply.
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Pay is good, stock purchase plan is awesome, but it's a big corporate behemoth
Marketing Analyst - Business Marketing (Former Employee), Toronto, ONJanuary 13, 2014
Pros: stock purchase plan, employee deals on everything, overall company vision and direction
Cons: large company means lots managers, directors, senior directors, vp's, snr vp's, evp's, etc...
It's a huge company so right off the bat you need to be cool with that. It's very unlikely you'll be able to see your contributions in the company numbers at the end of the day.

They own just about everything worth owning in Toronto these days in terms of media, sports, content, etc and employees get great deals on them.
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Great job place, poor management
Business Consultant (Former Employee), Montréal, QCJanuary 13, 2014
Rogers has been one of the most amazing places where I worked and thanks to them, I developed a lot of skills and gained knowledge and experience. Due to recent changes, the management style became extremely severe and indifferent towards the opinion of its employees.

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