Rogers Communications Employee Reviews

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Good Company to work with
Sr Java Developer (Former Employee) –  Toronto, ON19 October 2017
Work culture is very promoting and is a great place for young techies to start their career. Work environment is very very promoting and is a great place to learn.
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Une des pires compagnies
Conseiller au service à la clientèle (Former Employee) –  Montréal, QC18 October 2017
Ils se disent humains mais en réalité ils ne sont pas du tout. Gros scam comme cie. Les employé sont très mal traités. De plus, leurs logiciels sont ariérés. Ils datent de 1950.
Pros
pas grand chose
Cons
Yen a bcp
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Professional Environment.
Customer Service (Former Employee) –  North York, ON17 October 2017
Rogers has helped me to build up my patience decently. Speaking to the vast range of customers allowed me to gain different prospective and ideas of life along with experiences. The atmosphere not only the co-workers but also the each individual of management team were pleasant to work with. Rogers truly helped me with my growth.
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Fulfilling Experience
Project Manager (Former Employee) –  Toronto, ON17 October 2017
Rewarding experience. Supportive culture. Good benefits.
Typical day at work includes prioritizing, planning and attending meetings (project and team meetings), managing projects.
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L atmosphere accueillant
Customer Service Representative (Current Employee) –  Brampton, ON17 October 2017
Une journee ou le bon deroulement du travail passe avec les clients. Quand j ai pu resoudre la raison de son appel.
Pros
Les points de reconnaissance
Cons
Les remarques des clients
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Sales manager - dealer
Store manager (Current Employee) –  Surrey Centre, BC16 October 2017
Job is good while in school - if you work for a authorized dealer . Advancement is very limited and no new opportunities are made by management. Want it as a long term job , focus on corporate.
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Hars work pays off
Customer Service Representative (Former Employee) –  Kitchener, ON15 October 2017
The job can be challenging, however the company does well at recognizing those who strive to do their best for the company. The pay and benefits are great, and senior staff is incredibly helpful.
Pros
Pay and benefits
Cons
Scheduling is difficult as a new hire
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lack of conviction to a plan
Product Development Manager (Current Employee) –  Toronto, ON12 October 2017
Enterprise Business was again built up and again torn down. Culture differences between groups was allowed to exist that did not enable efficient use of time and resources.
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poor management must change culture
consumer inside sales (Former Employee) –  Ottawa East, ON10 October 2017
Terrible management , senior sales manager is a narcasis and run a tight ship , no room for input , and advancement is base on favoritism, no coaching no follow and sales people were fired due to stealing sales and tide selling , bad company, not the company that boost best company to work for .
Pros
free meal
Cons
no feedback, poor manager more like bullies than mentors
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Nice break room
Customer Service Representative (Former Employee) –  Toronto, ON10 October 2017
Great employees and helpful managers. Managers will assist you at getting better with your job. Room for advancement. Many departments to move into and about 4 different location in the east
Pros
good starting pay
Cons
shifts
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Productive and fun work place but lot of things have to be better
Consumer Inside Sales (Former Employee) –  Ottawa, ON5 October 2017
Not bad its a nice company to work for but some of the manager need to be changed because sometimes it affects the employee . Benefits were fair enough
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Challenging work environment
Customer Service Representative (Former Employee) –  Scarborough, ON4 October 2017
Learn collaboration skills, working together with team members to deliver good customer service. Making a difference in provided service with polite mannerisms.
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Fun, Stressful, Sales
CUSTOMER RELATIONS ACCOUNT MANAGER (Former Employee) –  Burnaby, BC3 October 2017
You are answering calls from customers. That could be new customers looking for options on a cellphone to a person who is challenged by their current plan.
Pros
Great Attitudes, Positive Feedback
Cons
Stressful at times with customers
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Good company to start with your career
Network Engineer (Former Employee) –  Toronto ON2 October 2017
Overall is good company, good to start with your career.
Lots of work to do, if you want to learn things, nice place to go.
Job Security is poor, always laying off people.
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Horrible managers
Analyst (Former Employee) –  333 bloor1 October 2017
Rogers has tons of money to spend on useless programs and third party vendors. They are over staffed yet things stilll don't get done properly.
They have a manager coaching program which they spend a ton of money on but unfortunately managers despite this coaching have no idea on how to be respectful.
Literally everyone is a manager or director and it is easy to get promoted if you suck up and manage up well.
I've never worked with dumber people in my life ( some exceptions)
Pros
Great salary
Cons
Poor management
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Has it's goods and bads
Customer Service Specialist (Former Employee) –  Kitchener, ON27 September 2017
Rogers is a good place to work.
It has an amazing pay scale and great bonuses and benefits.
The work environment can be stressful. It can also be fun as there are a lot of good people who work there and it's quick and easy to form strong friendships,
Most people who work there are long tenured. They easily average 10-20 years there. This speaks a lot to how they are treated and how they decided to stay.
Pros
Good Pay, Helpful Management, Friendly Environment, Great bonuses and benefits
Cons
Daily Policy Changes, No Advancement Opportunities, poor vacation scheduling, poor shift bids
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Great work life balance
Manager (Technical Specialist) (Current Employee) –  Brampton, ON26 September 2017
Was able to manage work along with giving time to family as required.
Alot of management changes happening.
Colleagues are will to help when needed
Difficult to get promotions. Have to search new internal roles if looking for promotion
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Overall good job opportunities
SR Manager Customer Care (Former Employee) –  Kitchener, ON25 September 2017
Excellent salary and benefits

Advancement limited outside of Toronto

Work/life balance is compromised in the call centres due to shifts and change in focus
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Amazing People & Committed To Customers
Senior Manager (Former Employee) –  Toronto, ON23 September 2017
Only good things to say - Rogers is a fantastic company that has done huge things to improve internal culture and external customer experience. Always striving to move forward and doing it well.
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love/hate relationship
Sales Associate (Former Employee) –  Whitby, ON21 September 2017
It is a nice place to work but there are many things I don't like about the company and management. The benefits are very helpful if you and have any.
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Overall rating

3.8
Based on 979 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.6
Job Security/Advancement
3.3
Management
3.4
Culture
3.5