Rogers Communications Employee Review

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Rogers work Summary
Territory Sales Representative (Current Employee) –  North York, ON28 March 2014
My typical day is about calling fixing appointments visiting customers on there premises, discuss there problems, suggest them solutions based on Rogers products. Engage my management to trace the right resource to create the technical solution based on the points I took with the client meetings. The hardest part is to evolve the finance teams to apply necessary solutions under the budget. Usually it works out OK by the client and Rogers and the enjoyable part is to complete the deliverable's according to plan.
Pros
bills at 50% and a very healthy and appreciable work environment.
Cons
Dealing with different departments locating the right resource.
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Typical day at work
Contracts Specialist (Current Employee) –  Brampton, ON23 February 2018
Learnt to work in a dynamic and fast paced environment.
Great team work and atmosphere.

I enjoy the team interaction, the ability to assist customers and solve their problems.

Hardest part of my job is the workload and the work/life balance.
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Billing support
Call Centre Agent (Former Employee) –  Mississauga, ON23 February 2018
Provided billing support to customers while working as call centre rep for incoming calls. Also helped in making payment arrangement and transferred customers accordingly to the respective departments.
Pros
flexible hours
Cons
work from home
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Overall rating

3.8
Based on 1,468 reviews
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Ratings by category

3.6Work/Life Balance
3.7Salary/Benefits
3.3Job Security/Advancement
3.3Management
3.5Culture