Rogers Communications Employee Reviews

Found 906 reviews matching the search
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Amazing People & Committed To Customers
Senior Manager (Former Employee) –  Toronto, ON23 September 2017
Only good things to say - Rogers is a fantastic company that has done huge things to improve internal culture and external customer experience. Always striving to move forward and doing it well.
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love/hate relationship
Sales Associate (Former Employee) –  Whitby, ON21 September 2017
It is a nice place to work but there are many things I don't like about the company and management. The benefits are very helpful if you and have any.
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Its a call center
Customer Service Consultant (Former Employee) –  Moncton, NB21 September 2017
It is what it is. Long hours to mostly unhappy customers you need to sell things too. Proving customer service is fine but not the greatest customers in the world.
Pros
Discount on services
Cons
Its a call center
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rogers supply chain
Inventory Control Specialist (Former Employee) –  Toronto, ON21 September 2017
its very difficult to move up in Rogers supply chain department, someone has to die, retire or be demoted. it is frowned upon if you need to work from home. co-workers are great to work with, but can be cut throat if they do not like you. benefits are great, plus you get 50% off your rogers services.
Pros
great benefits
Cons
pay is below industry standards
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expérience en management
manager des operations (Former Employee) –  Montréal, QC20 September 2017
Bon sens de l’animation d’équipe.
communiquer et animer
écouter, comprendre, accompagner le personnel
encadrer ses collaborateurs
le contrôle de ce qui est fait par les équipes
être engagé auprès de son équipe et en complète osmose avec l’entreprise.
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Fun place to work
COORDINATOR / ANALYST- BUSINESS ORDER PROCESSING (Former Employee) –  Brampton, ON20 September 2017
Great place to work with a lot of room for advancement and opportunities for growth. Good management at all levels who can motivate and drive team growth and objectives.
Pros
Great building and location, cafeteria
Cons
Traffic
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Great work environment, great people.
Inside Account Manager (Former Employee) –  Toronto, ON19 September 2017
Great work life balance, overall good experience. New share space environment with the latest technology. Typical work day 9-5 hours. Would return if I had the chance.
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fun place but some managers suck
Implementation Project Coordinator (Current Employee) –  Brampton, ON18 September 2017
Racism, people only include people fro their own race. They are not fair. and can get really rude sometimes. Not a place if you prefer to work in only Canadian culture
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Management has no Soul
CUSTOMER SERVICE REPRESENTATIVE (Current Employee) –  Toronto, ON18 September 2017
Process is top, you are expected to be a robot. Everyone is forced inside a box and if you step out of line you get reprimanded.

Management do not have souls and do not use their human hearts to interact with the agents.

Cannot wait to leave!
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Good job to make money
Territory Sales Manager (Former Employee) –  Mississauga, ON18 September 2017
Esay job work only 6 hours a day
More money then other jobs
Help to improve sales skills
You learn how to solve day to day problems
You learn lot more about time management
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Telecommunications, Broadcasting, Journalism
Assistant Television Producer (Internship) (Former Employee) –  Toronto, ON17 September 2017
This is a great place to work. Really nice co workers and managers. A lot of celebrities stop by and there are always events for their employees. It's a family environment.
Pros
Family feeling, supportive staff, benefits, education, hands on training
Cons
No cons
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Welcome to Corporate Life
Data / Process Analyst (Former Employee) –  Toronto, ON14 September 2017
Show up for your 9-5 job and if your manager likes you you will excel. If they don't you stay dormant.
Always cover yourself buy sending an email to follow-up to a conversation.
They gym, stocks, benefits and occasional perks are great.
Pros
gym, stocks, benefits and occasional perks
Cons
relocation, unfit managers
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Environnement correct
Agent service à la clientèle (Former Employee) –  Montréal, QC13 September 2017
Poste assez monotone et redondant. Collègues de travail et encadrement assez présents.
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Great place to work
Business Development Sr. Manager (Current Employee) –  Toronto, ON13 September 2017
this is a great Canadian company. Has been in constant leadership change for past 6 years but should be stable at this point and beyond. Highly recommended.
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Great place to work if you want to grow within the company.
Customer Service Consultant (Former Employee) –  Burnaby, BC13 September 2017
Lots of opportunities for new training in different departments but with training comes lots on instability in your schedule. Everyone is willing to help to a certain extent, especially your managers. The hardest part of the job was that every month and a half your schedule changed and unless you had a lot of seniority you didn't have much say and would probably be stuck with a shift you didn't want. I did learn lots about the company and was able to help lots of people, but the good days were offset by the days when customers would call in and scream at you for something they occurred on their cell phone bill, not getting a brand new phone for free, etc.
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typical call center
Customer Service Representative (Former Employee) –  Moncton, NB13 September 2017
Good company to work for if you do your job right, Excellent benefits. They need to concentrate more on employees than on the bottom line, typical of large companies, They have some excellent managers,
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Great experience and culture
Rogers eStorefront Account Manager (Former Employee) –  Toronto, ON13 September 2017
The opportunities at Rogers are very valuable. The culture was the right blend of work and play. Being able to affect the customer success rates at the scale of Rogers was the best experience!
Pros
Opportunity
Cons
Politics
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Great place to work if you constantly prove yourself
Call Quality Specialist (Former Employee) –  Toronto, ON12 September 2017
Very large organization with lots of opportunities. You need to change roles continuously and prove you are valuable or you are in danger of having your role eliminated. If this happens you aren't given any notice which can be a hard pill to swallow.
Pros
Lots of opportunities
Cons
have to find your own opportunities, decisions effecting you are decided on high with no input from you
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Great culture
INSIDE SALES CONSULTANT, SMALL BUSINESS (Former Employee) –  Toronto, ON11 September 2017
Great benefits, Great culture
most enjoyable part of the job: you get to help small business owners achieve their goals (by means of telecommunications cost reduction, increase the chance/revenue by providing them a technology that is less expensive
hardest part of the job: challenging to get someone on the phone to listen to what you are offering.
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Great ambiance
Senior Programmer Analyst (Former Employee) –  Montreal7 September 2017
Cool ambiance. But employees/managers need to have more experience. Too much employees rotation. But the spirit is great. I love to work downtown Montreal.
Pros
Cool ambience, young staff
Cons
too much employee rotation, some manager need more job experience
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Overall rating

3.8
Based on 959 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.6
Job Security/Advancement
3.3
Management
3.4
Culture
3.5

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