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Rogers Communications
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193 reviews

Rogers Communications Canada Employee Reviews

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Rogers is a great place to work. Lots of amenities on site such as Gym, Tim hortons etc.
Business Relations specialist (Current Employee), Brampton, ONMarch 24, 2015
Typical day is dealing with Business and Corporate customers and their accounts.

Everyday is almost new thing to learn

Management is great and very cooperative

Co-workers are very friendly and help each other

Most of the time, it is very fast pace and stressful and I enjoy that

Friendly environment
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A company focused to make money but do not care about employees.
Wireless Consumer Technical Support (Former Employee), North York, ONMarch 6, 2015
Pros: benefits and discounts
Cons: no job security at all
Some years ago it was a great place to work for but then the company start focusing only to make money and rip off customers.
If they do not care about their customers imagine if they care about employees.
Salary and benefits are pretty decent however if your seniority and salary start getting increased you will be the first to get terminated ASAP.
If you want to work at a place with no job security and worried everyday feeling it can be your last day, then Rogers is for you!
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Great team environment
Sr. Manager, Market Dev. & Ecosys., Emerg Business (Current Employee), Toronto, ONMarch 4, 2015
My group works in an area that promotes open concept and emerging business strategy and supports forward thinking. Great set of co-workers.
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Progressive and Fun work environment
Commercial/Carrier Collections Manager (Former Employee), Toronto, ONFebruary 25, 2015
Pros: great perks and bonuses
Cons: weak culture but has a great future
Rogers is synonymous to the latest and greatest in telecom innovation. It is a great place to work for and my team had already become my second family. We have learned to love the company as if it was our own.
With many reorganizations that happened recently, having a stable Sr. Management team was hard to come by and mainly caused a lot of miscues along the way. The culture of the company had to be developed and thanks to the new CEO, this was addressed.
I will always cherish my role and place at Rogers. This is the company where I developed my management skills and enabled me to become one of best Collections manager in the business.
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Lots of people wanting to do the right thing but hampered by politics and red tape
Network Designer, Network Planning & Support (Former Employee), Richmond HillFebruary 25, 2015
Pros: benefits
Cons: red tape, politics
It was a fun place to work in an ever changing environment until politics got in the way which hampered success and hurt the bottom line.
Great place to start out and get some experience but will frustrate you when trying to to the right thing.
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rogers
Customer Service Associate (Former Employee), Barrie, ONFebruary 23, 2015
Pros: very open schedule
Cons: no management
good place to work , good hours and schedule. no management , but easy to hire. poor customer service, and a lot of workers
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N/A
Design & Implementation-Senior Telecom Analyst (Current Employee), BramptonFebruary 23, 2015
Good place to work and opportunities to grow and learn. Like all places there are pros and cons but in the big picture it is a good place to work
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Call Centre Trainer
Call Centre Trainer (Former Employee), Call centre TrainerFebruary 19, 2015
Worked with great people who love to help. Friendly environment. Fairly compensated. Hours of operation (shift work)
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Good place
Sales Coach (Former Employee), Toronto, ONFebruary 10, 2015
great place to work and fun environment. Just make sure you make friends as it is repetitive job and the day can feel longer.
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Fun place to work
Program Manager - Go To Market (Former Employee), Toronto, ONFebruary 4, 2015
Fast Paced and always work towards to be 1st in the market to launch new product and service.

This place is suitable for some one who can manage changes often in priorities and align them to corporate overall goal.
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Great Company to work for
Distribution Account Representative (Former Employee), TorontoFebruary 2, 2015
Rogers is a great company to work for on the corporate side of the business. It offers a lot opportunity for career advacement
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Challenging
Enterprise Service Center Specialist (Current Employee), 8200 Dixie RoadFebruary 2, 2015
Pros: challenge
Cons: challenge
Challenging career. We are responsible to main the wireless infrastructure and alert parties accordingly when KPI thresholds are breached.
Hands on experience with Cisco, Juniper, Linux.
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new technologies but processes are inconsistent
Service specialist (Current Employee), Brampton, ONJanuary 26, 2015
as stated, you work with new exciting technologies but there are inconsistencies in processes. very secure place for people who like static type environment.
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Great benefits and competitive salary
Senior Sales Representative (Current Employee), Markham, OntarioJanuary 26, 2015
This job is great in terms of flexibility. There is never one day that is the same as each customer presents different and unique challenges. As technology changes, you are constantly learning about different operating systems and becoming more knowledgeable on the ever-changing telecommunications environment. While the job definitely has it perks, depending upon the location where you are working, there is a challenge to meet sales targets every month, especially following high peak holiday times.
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Good benefits and pay but poor employee culture overall
Employee (Former Employee), unavailableJanuary 19, 2015
Pros: good benefits and pay
Cons: poor culture results in poor customer service
Very large corporate mentality that very much needs to get back to customer focus and service and positive healthy culture. Employees are disengaged, but paid well.
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it was an experience but an enjoyable one
Work Order Coordinator (Former Employee), Halifax, NSJanuary 18, 2015
Pros: the people you meet great customers, and some travel
Cons: some not so happy customers and long hours
Enjoyed my time with Rogers, some days were great , others were not, Management great to deal with, co-workers were the Best. What was enjoyable was watching the changes with technology and how it change the way we communicate.
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It's a job
Senior Technical Support Consultant (Former Employee), Moncton, NBJanuary 5, 2015
Pros: the people
Cons: the people
Everyone has their preconceived notions about a company based on their media / public presence but at the end of the day it's a job and you do it the best you can with what you're given. That said.. I did very well here and I had a lot of fun. I was one of 10 people in my department supporting clients nationwide during evening / late hours.
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Great place
Full Time Senior Sales Representative (Former Employee), Edmonton, ABJanuary 3, 2015
Pros: gift cards for hitting sales goals.
Cons: pay was falling behind competitors.
Enjoyable work place. Great work environment, great staff, and great experience and knowledge gained.
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Good people, hard job
Customer Service (Current Employee), Burnaby, BCDecember 28, 2014
Taking calls from customers
dealing with retention of customer accounts
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Great place to work amazing people and an overall good company
Manager of Customer Service (Current Employee), Scarborough, ONDecember 23, 2014
Pros: great team
Cons: salary
A typical day at rogers would include the following duties:

- opening and closing store
- shipping and receiving
- coaching staff and managing their weekly one-on-ones
- helping customers with everyday questions
- keeping on top of sales and targets (month to date and quarter to date).
- managing scheduling and payroll
- auditing and working with the loss prevention team on a monthly basis
- handling customer objectives and escalations

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