Rogers Communications Employee Reviews

Found 824 reviews matching the search
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Well paying job with plenty of room for advancement.
Post-Sales Support Group (Former Employee) –  Moncton, NB20 June 2017
Really enjoyable work environment for a contact center. Management is supportive and there is plenty of room for advancement and additional training. The company is very involved in community service and the local community. They care about work moral and will plan fun events multiple times a month. Very good when sticking to labor laws and the company policies very fair. Amazing benefits! Medical coverage from day one, Share Accumulation plan, retirement savings plans, paid vacation, sick days. They train you very well for the job you will have.
Pros
Great benefits, company policies are fair, advancement opportunities
Cons
possible late hours, occasional restructuring
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
stimulating work place
Customer Service (Former Employee) –  Brampton, ON19 June 2017
a great place to work if you are interested in constantly leaning new things and never staying stagnant within a good. Flexible work hours with great commission pay
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Give back to the community
Volunteer (Former Employee) –  Vancouver, BC18 June 2017
Management have organized info session and sends out emails to volunteers. Usually well coordinated, comes with sponsor swag. Jobs are not difficult get to see the parade without suffocating crowd.
Pros
free sponsored goods
Cons
cold weather
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very Productive Team
Activation Consultant (Former Employee) –  Toronto, ON16 June 2017
Rogers has good management team.Managers are really nice, and peers are really friendly. There are lots of fun activities happen every month, and food are good :)
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great experience
Event Manager's Assistant (Former Employee) –  Toronto, ON13 June 2017
I got a chance to help organizing event that brought together 1000 people and gathered donations of non perishable food items for Daily Bread. Amazing experience
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
sales associate
Sales Associate (Former Employee) –  Toronto, ON13 June 2017
Responsibilities: ensuring customer concerns are resolved with urgency and good judgment, building customer relationships by providing prompt and exceptional sales service, encourage and facilitate team growth and cooperation.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and interesting work place
Customer Service Consultant (Former Employee) –  Beresford, NB12 June 2017
Serving and assisting customers. Taking payments. Selling and or exchanging cable and home phone equipment. End of day cash counting and report. Friendly day to day interactions with co-workers and customers.
Pros
Interacting with co-workers on a daily basis
Cons
Dealing with irritated and passionate customers
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
This was a volunteer position and i really enjoyed been part of this program
Pumpkin patrol Assistant (Former Employee) –  Toronto, ON9 June 2017
If i have another opportunity to volunteer again this program, i would gladly do it again and again, I loved participating in this program with the rogers employees
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace and very diversified
Customer Service Representative (Former Employee) –  Montréal, QC5 June 2017
As an immigrant and Rogers being my 2nd job in Montreal was by far the best experience for me. I experienced an equally stimulating and diversified environment to gain more learning and experience with customer service.
Pros
no discrimination
Cons
no benefits
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Horrible Environment
Jr Team Leader/ Service Agent (Former Employee) –  Ottawa, ON5 June 2017
Not the greatest place to work if you are ambitious and looking to climb the ladder, so to speak. The experience you gain however is incredible. You learn quickly how to work around incompetent management in order to actually assist and help customers that have been having issues with Rogers. You learn how to handle people from all walks of life. Patience and problem solving skills will certainly increase. Essentially what i am saying is, you will learn a lot from this job, what kind of job to not get in the future that is.
Pros
Money
Cons
Everything else you can imagine
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Diversified Products
CCP - Technical Support (Former Employee) –  Calgary, AB1 June 2017
This is a good company to work for with good benefits and learning opportunities to learn and grow towards a rewarding career. Easy to use systems to resolve concerns.
Was this review helpful?YesNo1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Culture Challege
Payroll Implementation Manager (Current Employee) –  Toronto, ON1 June 2017
The culture poses a huge challenge to fit in this organization is more about who you know vs work delivered and difficult to remain engaged. If you have not been Rogers for a long time you do not belong at Rogers
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
productive and fun place to work with lots of things to learn every day
Inside Sales Representative (Current Employee) –  Scarborough, ON31 May 2017
Great Place to Work for Freshers which will help for significant growth in future. Daily tasks involves communicating customers on outbound calls based on the customer requirements and needs providing best customer experince.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Team, Great Environment
Web Channel Technical Analyst (Former Employee) –  Brampton, ON31 May 2017
It's the environment that makes you want to look forward to work. Some of the best team players you could ever ask for, making it fun and attractive to learn and acquire new skills.
Was this review helpful?YesNo1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A given work-day would be
Network Analyst (Former Employee) –  Mississauga, ON31 May 2017
We would jump on conference calls with managers over the night and monitor towers by connecting with different technology cellular networks. Once all the tests were completed we would jump off the conference calls and monitor changes we made during the day.
Pros
Great environment, work from home, fixed hours, supportive team
Cons
contract position
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Company
Business Analyst (Former Employee) –  Toronto, ON27 May 2017
Great company to work for. Family oriented environment where your hard work is recognized directly by the Canadian leadership team.
Good training program in place to ensure you have all the resources to help you succeed in your role.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Roges Sales Representative
sales representative (Former Employee) –  Sarnia, ON26 May 2017
A typical day at work would be to come in at the start of your shift, stay on the phones until 1st break, then come back stay on the phones until lunch, then stay on the phones until 2nd break, and then lastly leave at the end of your shift. When on the phones activities usually included helping customers and resolving issues with various rogers products. Management was okay, they were strict and annoying but they were there. The workplace was okay, nobody really wanted to be on the phones and would constantly smoking very break/lunch they got. The hardest part of the job would be finding the reason to come to the job just to deal with people's BS constantly.There are a couple enjoyable parts of the job, some of them are, leaving early, getting really good calls, not having to face any BS from managers, etc.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Environnement de travail compétitif
Représentante aux ventes (Former Employee) –  Trois-Rivières, QC21 May 2017
Point faible: Mauvais aménagement de la grille de formation et des individus choisis pour la transmettre, ce qui affecte la qualité de celle-ci.
Point fort: Environnement stimulant et dynamique!
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
great job great people
Phone Agent (Former Employee) –  Sherbrooke, QC20 May 2017
Phone Agent for Rogers, worked in the bilingual department. Dealt with clients over the phone on a regular basis to help them with their rogers wireless services and devices as well as their rogers residential services and devices. Made major sales, and got really good feedbacks from many costumers and also got promoted to help out “in-store” agents at one point.
Pros
good shifts
Cons
long hours
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun Place to work
Team Leader Field Sales (Current Employee) –  Brampton, ON16 May 2017
Rogers is good Brand, a good team however management needs to improve a little specially on processes, should be standard operating procedure for each process in company.
need improvement in customer service and their dealing with customers.
Pros
fun place to work
Cons
lot of angry customers due to past experiences
Was this review helpful?YesNoReport

Want to know more about working here?

Ask a question about working or interviewing at Rogers Communications. Our community is ready to answer.

Ask a Question

Overall rating

3.8
Based on 872 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.6
Job Security/Advancement
3.3
Management
3.4
Culture
3.6

Rogers Communications Reviews by Location