Pros: Selling, Product placement, Business clients, Thrill of the sale, Health Benefits
Cons: Management, Low pay, No room to moveup
I enjoyed my three and half year stay at rogers. I was able to learn a lot from my customers and my colleagues. The customers taught me how to be accountable. These customers were all suit and tie customers. My store was in the heart of the financial district in downtown Toronto. So having to be presentable and accountable were my key traits to provide them with superior wireless service. I was able to master the elevator pitch.
My store got a lot of public foot traffic and the business suits coming into my store. These people did not always want to buy they came to learn, and it was my job to spark interest in a product. This product they would be committing to with a two year contract with rogers. So finding the right product for the customer was key. I learnt how to profile my customers and put them in to categories ranging from basic light user to sophisticated power user. Identifying the users lifestyle and technical level was key in my goal of product placement.