Great company but not flexible with work schedule.
Wireless Customer Care (Former Employee) – Toronto, ON – 19 April 2017
The company is great but the work schedule in not very flexible. I would recommend this company if you are staring off in the call center environment. They offer great training and help you step by step, I really liked that they cared enough to offer extensive training it made the job much easier to slip into.
Customer Service Agent (Former Employee) – Surrey, BC – 12 April 2017
This was a good company to work for, but I found my hours fluctuated a lot after 2 months working there, and I was working from home and lacked working with other people, which I prefer to do. I found there was miscommunication with supervisors often, too.
Sales Representative (Former Employee) – Georgetown, ON – 11 April 2017
rogers communications is a very productive and competitive work place and sometimes forced to work long hours. the commission is great if the effort by the sales reps are put in. overall the work experience is a fun and social place would definitely recommend this as a good job to any one.
Customer Service Rep (Former Employee) – Sarnia, ON – 9 April 2017
Terrible job hated it everyday it was nothing but people calling and blaming you for there phone bills, I've been threatened by customers calling in because they don't think the went over there data or something. Terrible job made my life miserable
Program Manager (Former Employee) – Brampton, ON – 5 April 2017
Led projects that impacted multiple departments across multiple business units and external customers. Acted as a liaison between business and system areas and recommended work packages to fulfill solutions. Prepared and analyzed documentation on expected benefits, use cases, current/proposed process, workflows, data flows, process re-engineering studies, functional specification, risk integration and end-user adoption plans/guides. Performed analysis for projects with significant risk and impact to customer service and revenue generation.
A large company that cares about growing their employees
Director On Air Operations and Innovation (Former Employee) – Toronto, ON – 30 March 2017
Rogers is a large company with many divisions that has made efforts in recent years to work together as a single entity supporting all the Business Units. They go to great lengths to provide quality training and growth to Management employees.
Enjoyable place to work
Layoffs have impacted the company like all of their competition
Sales representative (Former Employee) – Hamilton, ON – 29 March 2017
My day at work was great , it was a friendly environment. my job involved cold calling and letting rogers customers know about the plans and discount provided by rogers. It was fun to talk to different people and have lot of experience .
the chance to comunicate with different types of people. and learn new things.
Customer Service Representative (Current Employee) – Sarnia, ON – 28 March 2017
Rogers Communications Inc. is a Canadian communications and media company. It operates particularly in the field of wireless communications, cable television, telephone, and Internet connectivity with significant additional telecommunications and mass media assets. The company is headquartered in Toronto, Ontario,
Contractor responsible for set (Former Employee) – Calgary, AB – 26 March 2017
I would go to a given location the day before a radio show (usually car dealerships) and make sure the connection to the station would be sufficient for the next day. I learned people skills and became more comfortable working with and meeting clients.