Rogers Communications Employee Review

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Tv in the lunch room and and a foosball table
Customer Service Representative (Current Employee) –  Pickering, ON12 November 2013
I love working for rogers. It is great company to work for by far the best place I have worked at the staff is great.
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Great team environment
Customer Service Representative (Former Employee) –  North York, ON17 November 2017
Typical work day involves handling customer inquiries and concerns.
Learned a lot about mobile phones and billing inquiries.
Management was engaging and coaching on a weekly basis.
Workplace culture was good, could be better with monthly team outings.
The hardest part of the job is trying to handle irate customers.
The most enjoyable part of the job is when you help educate customers with products.
Pros
Team work oriented
Cons
Down time
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Good place to get your feet wet
Sales Consultant - Enterprise Business Unit (Current Employee) –  Toronto, ON16 November 2017
Inside sales position focused heavily on metrics; a true cold-calling environment with little to no face-to-face client interaction.

Relaxed atmosphere (jeans, t-shirt, hoodie etc.) with decent culture for a younger, less seasoned rep.
Pros
downtown location, discounts on products/services, excellent benefits
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Overall rating

3.7
Based on 1,012 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.6
Job Security/Advancement
3.3
Management
3.4
Culture
3.5